Simplifying Healthcare: A Unified Platform for Members with Owen Tripp, Co-founder of Included Health

Moving from excitement to adoption, AI is now about solving real-world problems. In this episode, Jeffrey Sullivan, Chief Technology Officer at Consensus Cloud Solutions, discusses his 25 years of experience in technology and regulated industries, highlighting Consensus Cloud Solutions' focus on secure data exchange in regulated sectors like healthcare. Attending HIMSS, Jeff notes the evolution of artificial intelligence (AI) from excitement to adoption, emphasizing its application in solving real-world problems and improving patient outcomes, stressing the importance of understanding AI's potential. Moreover, he introduces DirectTrust's initiative for creating ANSI standards for interoperable, secure cloud faxing in healthcare, likening it to the impact of the Direct Secure Messaging protocol on email in healthcare. Jeff also urges participation in this consensus-building process to advance standards and improve faxing practices in the industry. Tune in to the full episode for insightful discussions on technology adoption in healthcare and opportunities for industry involvement! Resources:  Watch the entire interview here.  Connect with and follow Jeff on LinkedIn here. Learn more about Consensus Cloud Solutions on their LinkedIn and website. Discover more about the Interoperable Secure Cloud Fax by Direct Trust here.

AI offers the promise of democratizing data and insights, but caution is needed to ensure quality and patient safety. In this episode, Joe Moscola, Executive Vice President of Enterprise System Operations at Northwell Health, discusses the significant digital transformation Northwell is undergoing, focusing on patient-centered care and personalized experiences. Joe emphasizes leveraging technology, particularly artificial intelligence (AI), to improve patient outcomes and operational efficiency, underscoring various applications of AI in healthcare, from imaging for secondary findings to addressing maternal mortality disparities. He explains how Northwell prioritizes patient data security when implementing AI tech, focusing on Cloud solutions and cautious data usage, and also addresses interoperability challenges by prioritizing enterprise-grade solutions and overhauling their intake process. In this conversation, Joe also emphasizes the importance of prioritizing AI initiatives aligned with organizational goals while maintaining control over the influx of new technologies.  Listen to this insightful interview and learn more about Northwell's innovative approach to healthcare transformation! Resources:  Connect with and follow Joe on LinkedIn here. Learn more about Northwell Health on LinkedIn and their website.

Technology should be part of the solution, driving better outcomes and greater efficiency in healthcare. In this episode, Caroline Pearson, the Executive Director at Peterson Health Technology Institute, discusses the importance of raising the bar for digital health purchasing. Caroline explains how PHTI engages with stakeholders, including health plans, employers, providers, and clinical advisors, to ensure their evaluations are comprehensive and beneficial. She also emphasizes the need for innovation in technology adoption, especially after the COVID-19 pandemic, and the importance of strong evidence supporting digital health solutions. Finally, Caroline urges the industry to evolve its approach to digital health, emphasizing the necessity for robust evidence to drive the next generation of healthcare delivery. Tune in and learn how PHTI is cutting through the noise and championing evidence-backed digital health solutions! Resources: Connect with and follow Caroline Pearson on LinkedIn. Follow Peterson Healthcare Technology Institute on LinkedIn and visit their website.

AI technology is aiding in early disease detection and patient engagement, making it a game-changer in healthcare. In this episode at ACC.24, Dr. Rami Bailony, co-founder and CEO of Enara Health, discusses the importance of comprehensive care in managing chronic diseases like obesity, emphasizing how the company's platform integrates virtual obesity management into primary and cardiology care. He also highlights Enara’s partnership with InBody to personalize patient programs, reducing muscle loss and optimizing outcomes, especially for those on GLP-1 medications. Dr. Bailony shares insights from ACC.24 as well, emphasizing the need for holistic care models and the potential of AI in cardiac care, from early disease detection to patient engagement and cost reduction. Tune in and learn how comprehensive care and technology are transforming cardiac care for the better! Resources:  Watch the entire interview here. Follow and connect with Rami Bailony on LinkedIn. Learn more about Enara Health on their LinkedIn and website.

Misinformation in health decisions can have life-threatening consequences, underscoring the critical importance of accuracy in guiding life-changing choices. In the third episode of "The Future of AI in Health" podcast series, hosts Dr. Jenny Yu and Saul Marquez interview Dr. Geeta Nayyar, author of Dead Wrong, about how misinformation affects public health and the steps leaders can take to combat it. Dr. G highlights the urgency of addressing misinformation, especially in the context of a post-pandemic world where mistrust in healthcare establishments remains high. Throughout the conversation, she sheds light on the urgency of addressing these challenges through better communication strategies and technology. From leveraging AI and social media for good to acknowledging the historical mistrust in healthcare, Dr. G offers a profound insight into how technology and human insight must align to improve health communication and regain public trust.  Tune in, navigate the complexities of health misinformation, and discover actionable strategies for healthcare leaders and consumers alike to foster a more informed public. Resources:  Connect with and follow Dr. Geeta Nayyar on LinkedIn and her website. Watch the entire interview here.  Learn more about the book Dead Wrong here. Connect with and follow Jenny Yu on LinkedIn. Learn more about Healthline Media on LinkedIn and their website.

By focusing on repeatable, monetizable, and scalable growth, Tele911 has saved over 50% on health plans. In this episode, Ramon Lizardo, CEO of Tele911, sheds light on their groundbreaking initiative, connecting patients with emergency physicians swiftly via 911 calls, aiming to triage patients effectively, especially those seeking dental care, to reduce unnecessary ER visits and reshape healthcare delivery. He also underscores the importance of insurers understanding the impact of dental issues on value-based care, and advocates for preventative measures to curb costly ER visits.  Tune in and learn how Tele911 is bridging the gap between emergency medicine and preventative care while urging stakeholders to collaborate for a healthier future! Resources: Learn more about Ramon here. Learn more about Tele911 on their LinkedIn and website. Contact Ramon via email here. Read Mariya Filipova’s Forbes article, Oral Health is the Missing Piece, here!

Leveraging technology to optimize workflows and scale home-based care efficiently is crucial for success in modern healthcare. In this episode, Dr. Gregory Goodman Medical Director at Maribel Health, delves into the transformative impact of home-based care in the healthcare ecosystem. He and his team at Maribel Health, focus on making the home the center of healthcare, offering expertise and tools to large healthcare organizations to deliver exceptional care at home. Throughout this interview, Greg discusses the strategic partnership approach Maribel takes, emphasizing long-term commitment and sustainability. He also highlights the importance of technology in optimizing workflows, scaling home-based care efficiently, and building deep connections with patients and families in their home environment. Tune in and learn how home-centered care is revolutionizing healthcare delivery! Resources:  Watch the entire interview here.  Connect with and follow Gregory on LinkedIn here. Learn more about Maribel Health on LinkedIn and their website. Subscribe to Greg’s podcast here.

Remembering that healthcare is a privilege and approaching it with a heart makes our community healthier. In this episode, Dr. Arti Masturzo, the Chief Medical Officer at CCS, shares insights into her journey in healthcare, the innovative work being done at CCS, and the impact of value-based care transformation. She discusses the unique services offered by CCS, emphasizing the company's approach to healthcare provider support, personalized patient education, and addressing social determinants of health. Arti also delves into the company's evolution and the importance of continuously adding value to the healthcare ecosystem. Moreover, she reflects on the impact of AI and the privilege of contributing to better healthcare outcomes.  Tune in to gain insightful perspectives on healthcare innovation from Dr. Arti's wealth of experience in the industry. Resources: Watch the entire interview here. Connect with and follow Arti on LinkedIn. Follow CCS on LinkedIn and visit their website.

Even with AI-generated content, human review is crucial for accuracy. In this episode at HIMSS 2024, Saul Marquez interviews Matt Lentine, Skip Vish, and Mark Hardin, healthcare leaders from Upland Software, who highlight the significance of AI and machine learning in healthcare solutions. They discuss healthcare automation with Qvidian (proposals), gen-AI content management, and secure faxing (InterFAX), emphasizing their integration into their company’s offerings. Security emerges as a critical concern throughout the conversation, with the team stressing the importance of secure implementation and data protection measures. Mark, Skip, and Matt also underscore how timely access to relevant information improves workflow efficiency and draw attention to how healthcare technology solutions must comply with strict privacy regulations. Tune in to learn more about how Upland Software to hear how Upland Software is leveraging AI and automation to revolutionize healthcare workflows! Resources:  Watch the entire interview here. Connect with and follow Matt Lentine on LinkedIn. Connect with and follow Skip Vish on LinkedIn.  Connect with and follow Mark Hardin on LinkedIn.  Learn more about Upland Software on their LinkedIn and website.

Healthcare needs innovation to ensure personalized and accessible care for everyone. In this episode, Owen Tripp, Co-founder of Included Health, shares his journey from Silicon Valley to founding Included Health, driven by a passion for leveraging technology to transform healthcare. Owen’s and his team’s mission is to provide seamless virtual care services and navigation. He emphasizes the need for a member-focused approach in healthcare, where the platform simplifies access to personalized care, breaking away from fragmented systems. Owen delves into the challenges employers and health plans face in delivering integrated care experiences and highlights the importance of sustainability in healthcare innovation. Finally, Owen encourages healthcare leaders to persist in their efforts, emphasizing the significance of doing everything at scale. Tune in and learn how healthcare leaders like Owen are revolutionizing healthcare with a simple, unified experience that prioritizes individual well-being over administrative hurdles! Resources: Connect with and follow Owen Tripp on LinkedIn. Follow Included Health on LinkedIn and visit their website.