NextWave Banking in Asia-Pacific

In the latest episode of the EY NextWave Banking in Asia-Pacific podcast, EY Asean Financial Services Managing Partner Sumit Narayanan, and Bank of Singapore’s Managing Director and Head, Platforms & Integration, Karthik Shenoy, explore the growing synergy between artificial intelligence (AI) and sustainability in the ASEAN banking sector. The discussion highlights how banks are leveraging AI to advance sustainability initiatives, reduce their environmental footprint, and promote responsible practices across environmental, social, and governance (ESG) dimensions. The conversation also delves into the social impact of AI, including enhancing diversity, equity, and inclusion (DEI) through AI-driven recruitment platforms and career marketplaces.  Discover how AI is poised to drive systemic change in the banking sector, from optimizing energy usage in data centers to improving risk management and creating personalized sustainable investment portfolios. This episode provides valuable insights into the future of AI and sustainability, and the collaborative efforts needed to achieve long-term sustainability goals.  New research from EY and Bank of Singapore reveals the opportunities and challenges of AI in sustainability, highlighting initial priorities for banks in the region.  Download the report here: https://info.ey.com/ey-bank-of-singapore-report-integrating-artificial-intelligence-into-sustainable-solutions-enabling-sustainability-in-the-digital-age.html?WT.mc_id=17501856&AA.tsrc=microsite See omnystudio.com/listener for privacy information.

 In this episode, host Andrew Gilder – Partner, Financial Services, Ernst & Young Australia and Shin Yamazaki - Managing Director and Head of Transaction Banking Asia-Pacific at SMBC delve into the EY Voice of the Treasurer Survey, revealing insights from CFOs and treasurers across seven markets. Tune in for an in-depth discussion on private credit, sector-specific solutions, AI integration, and ESG-focused investments.Download the full report to get more actionable insights - https://www.ey.com/en_gl/future-of-treasury-services-opportunity-for-banks.If you would like a conversation on how EY teams can help your bank explore transformative trends in treasury management, please contact Patricia Tay, EY Asia-Pacific Banking and Capital Markets Leader or Abhay Chauhan, EY Asia-Pacific Corporate, Commercial and SME Banking (CCSB) Leader via LinkedIn or visit www.ey.com/banking. See omnystudio.com/listener for privacy information.

In this episode, Nick Davison, EY Oceania Financial Crime Leader and Duncan Jepson, Founder of Liberty Shared, dive into the societal impact of financial crime and the innovative strategies being employed to combat it. Join them for an in-depth exploration of the changing face of financial crime over the past two decades, focusing on the rise of cyber-scamming and forced labor as the latest trends. Understand the critical role that banks and big data play in combating these economic transgressions.If you would like a conversation on how EY teams can help your bank adapt to these challenges and drive effective action, please contact Andrew Gilder, EY Asia-Pacific Banking and Capital Markets Leader via LinkedIn or visit www.ey.com/banking.See omnystudio.com/listener for privacy information.

In the 11th episode of the EY NextWave Banking in Asia-Pacific podcast, industry leaders Lukas Bower - EY Asia-Pacific Financial Services Generative AI Leader and Dr. Andrew McMullan - Chief Data and Analytics Officer at Commonwealth Bank of Australia (CBA) delve into the transformative impact of Generative AI (GenAI) on the banking sector. The discussion centers on how banks are leveraging GenAI to enhance customer service, streamline operations, and stay ahead of fraud and scams. The conversation also touches on the ethical use of AI, workforce upskilling, and the importance of a customer-obsessed, AI-driven organizational culture.Tune in to learn more about CBA's AI journey, the challenges they faced, and the strategies they implemented to create a seamless digital experience for their customers.New research from EY-Parthenon reveals how decision-makers at retail and commercial banks around the world view the opportunities and challenges of GenAI, as well as highlighting initial priorities. Download the report here: https://www.ey.com/en_gl/insights/banking-capital-markets/five-priorities-for-harnessing-the-power-of-gen-ai-in-bankingIf you would like a conversation on how EY teams can help your bank navigate digital innovation, new business models, and ecosystem partnerships in order to transform and achieve growth, please contact Andrew Gilder, EY Asia-Pacific Banking and Capital Markets Leader via LinkedIn or visit www.ey.com/banking.See omnystudio.com/listener for privacy information.

Cyber attacks have caused unprecedented disruption and financial damage across various industry sectors. This gave rise to the pressing need for cyber resilience in Asia-Pacific financial services institutions, with a particular focus on banks. But what are the approaches necessary for leadership teams to develop the capabilities required to protect their institutions from cyber threats and ensure business continuity?Join Gajan Ananthapavan, Tech Area Lead for Security Operations, Intelligence, and Influence at ANZ, and Rohit Rao, EY Asia-Pacific Financial Services Cybersecurity Leader, with Clare Sporle, Partner, Financial Services, Ernst & Young, who is based in Australia, as they explore the role of cyber resilience as a critical strategic priority for Asia-Pacific banks.In this episode, we also reveal actionable approaches to integrate cybersecurity into everyday operations and discuss strategies to combat cyber attacks and transition from a reactive crisis mode to business as usual.If you would like a conversation on how EY teams can help your bank to navigate digital innovation, new business models and ecosystem partnerships in order to transform and achieve growth, please contact Andrew Gilder, EY Asia-Pacific Banking and Capital Markets Sector Leader via LinkedIn or visit www.ey.com/banking.See omnystudio.com/listener for privacy information.

The banking industry is changing rapidly, and a people-centric approach can help banks stay ahead of the curve. How can a focus on human-centricity and skills-led transformation drive growth and innovation in the banking industry? What are the benefits of a culture that supports continuous learning and evolution? Can this approach ultimately help banks build a future-ready workforce and thrive in a rapidly changing landscape?Join Lee Hwee Boon, Head of Group Human Resources at OCBC, and Soumee De, Partner, Workforce Advisory, Financial Services Consulting, Ernst & Young Advisory Pte Ltd., with Andrew Gilder, EY Asia-Pacific Banking and Capital Markets Sector Leader as they share their experiences and insights on how to reimagine banking leadership, the people and the culture required to future-proof talent and support transformation efforts. The speakers also debate the approaches to creating and maintaining a culture of diversity, equity and inclusiveness as well as tips on how to measure the progress and success of talent transformation.Download the "The Future of Transformation" report by EY and the University of Oxford: https://www.ey.com/en_sg/consulting/how-transformations-with-humans-at-the-center-can-double-your-successIf you would like a conversation on how EY teams can help your bank to design and implement new efficient models to support organization and workforce transformation, please contact Andrew Gilder, EY Asia-Pacific Banking and Capital Markets Sector Leader via LinkedIn or visit www.ey.com/banking.See omnystudio.com/listener for privacy information.

From geopolitical tensions to macroeconomic uncertainty, the banking industry is facing numerous challenges in the fast-changing external environment. With the increased volatility and interconnected risks brought on by recent events and macroeconomic uncertainty, Chief Risk Officers are facing one of the most difficult jobs in the banking C-suite. The role of CROs is more important than ever before as they respond to complex and overlapping risks in the banking industry. Hear from Ryan Zanin, Chief Risk Officer at Westpac and Doug Nixon, EY Oceania Banking and Capital Markets Leader, with Clare Sporle, Partner, Financial Services, Ernst & Young as they seek to prioritize the biggest risks facing the Asia-Pacific banking industry today as well as how banks can continue to build and maintain trust with their customers and stakeholders in the face of emerging risks and uncertainties. In this episode, they also deep-dive into the use of digitalization and technology for risk management, in addition to the importance of viewing talent as critical to future success in this function.  Download a copy of the 12th annual EY/IIF global bank risk management survey report: https://www.ey.com/en_gl/forms/2022/bank-risk-survey. If you would like a conversation on how EY teams can help your bank to navigate digital innovation, new business models and ecosystem partnerships in order to transform and achieve growth, please contact Andrew Gilder, EY Asia-Pacific Banking and Capital Markets Leader via LinkedIn or visit www.ey.com/banking.See omnystudio.com/listener for privacy information.

Sustainability is now higher up on the list of every bank's strategic priorities investors. Regulators and stakeholders across society are increasingly demanding greater transparency from financial institutions to enable sustainable finance in order to create long-term value.In part two of this mini-series on sustainability, Eric Lim, Chief Sustainability Officer at United Overseas Bank (UOB), Wolfram Hedrich, Partner, Financial Services Consulting, Ernst & Young Advisory Pte. Ltd., and EY Asia-Pacific Sustainability Leader, with Clare Sporle, Partner, Financial Services, Ernst & Young, go deeper into their conversation on the role that data is playing in achieving a bank's sustainability goals, as well as the importance of building trust and avoiding issues such as greenwashing.If you would like a conversation on how EY teams can help your bank to navigate digital innovation, new business models and ecosystem partnerships in order to transform and achieve growth, please contact Andrew Gilder, EY Asia-Pacific Banking and Capital Markets Leader via LinkedIn or visit https://www.ey.com/banking.See omnystudio.com/listener for privacy information.

In response to the need of moving towards sustainable banking, global banks have committed to bringing down emissions to net-zero by 2050.If we are to truly transform the global economy, we need a sea change in capital flows, and in the financial industry that guides them. Financial services organizations (FSOs) are central to this process. Many are setting increasingly ambitious targets to eliminate their own emissions, achieve net zero “financed emissions,” support the transition of existing clients and fund new climate solutions.How can financial institutions in Asia-Pacific set the right leadership vision as well as navigate the complexities of sustainability governance?Join Eric Lim, Chief Sustainability Officer at United Overseas Bank (UOB) and Wolfram Hedrich, EY Financial Services Risk Management Partner and EY Asia-Pacific Sustainability Leader, with Clare Sporle, EY Financial Services Partner, who is based in Sydney, Australia. In part one of this episode, they explore why bank leaders need to be better at articulating their sustainability vision and what to consider as you establish your governance structures and execute to achieve that vision.If you would like a conversation on how EY teams can help your bank to navigate digital innovation, new business models and ecosystem partnerships in order to transform and achieve growth, please contact Andrew Gilder, EY Asia-Pacific Banking and Capital Markets Leader via LinkedIn or visit www.ey.com/banking.See omnystudio.com/listener for privacy information.

Firms operating across the capital markets, particularly investment banks, are facing an exceptionally challenging operating environment today. The COVID-19 pandemic, rising consumer expectations, and high inflation rates are all generational challenges that are now converging in 2023, and beyond, and are likely to shape the environment for some time. Such volatility can also bring opportunities, as well as more ideas and dynamic transactions. It can also accelerate operational, cultural and technological transformation across sectors. So, how should investment banks be considering their approach towards sustained and successful transformation? In this episode (Part 2 of 2), the discussion focuses on customer centricity, employee experience and talent pathways. Join host EY Parthenon Strategy & Transactions Partner Oluchi Ikechi-D’Amico, EY Financial Services Partner Sanjeev Chatrath and DBS Group Head of Treasury and Markets and a member of the Group Executive Committee, Andrew Ng in this very interesting podcast conversation.If you would like a conversation on how EY teams can help your bank to navigate digital innovation, new business models and ecosystem partnerships in order to transform and achieve growth, please contact Andrew Gilder, EY Banking and Capital Markets Leader via LinkedIn or visit www.ey.com/en_sg/banking-capital-markets.See omnystudio.com/listener for privacy information.