NCASS is the Nationwide Caterers Association, the membership association for independent food and drink businesses. We have been helping independent hospitality thrive since 1990. The NCASS podcast seeks to discuss and shed light on the world of independent hospitality, talking to a range of individuals with expertise in the sector. We seek to educate, inform and entertain on all matters catering.
Conquer Your Compliance
5:55In this bitesize episode we discuss getting your compliance in line and keeping things in order, so you can trade legally with peace of mind. During the winter and quieter trading periods, it is a good idea to ensure all of your compliance needs are in hand and up to date. Listen as we run through a few areas to focus your attention on and get ahead of the game.
Talking Tech With Our Own IT Crowd
25:25Jamie and Jon are back for the second part of our episode shining a light on the wonderful work the NCASS tech team do. As well as lifting a lid on just how the NCASS operation works from a tech point of view, we get a little bit foodie and discuss favourite eating establishments, and find out what dream catering ventures both have in mind!
Providing A Voice for Independent Business
7:22We know that running your own independent hospitality business is tough, and we aim to help make the reality of this easier any way that we can. One aspect we focus on is to provide a voice for your business in the ear of government and governing bodies for the sector. In this bitesize episode we run through how we strive to do this, looking specifically at our current #empowerindependents campaign, aimed at bringing about much needed tax reforms for the sector. Find out more about our #empowerindependents campaign here.
Why You Should Invest in Training
7:36When it comes to running your business, training is one of the most rewarding investments you can make. We know that the winter months can prevent a significant amount of downtime and quiet trading periods for hospitality businesses, but this presents an opportunity to work on other areas of the business - in this bitesize episode we discuss why it is a good idea to make use of this time to get your team up on their training. Find out more about the extensive range of training courses we offer here: Training | NCASS
Are These The Tech Guys You're Looking For?
23:23In this episode, Jamie and Jon from the NCASS tech team join Andy on the podcast to highlight the work the team does and how significant it is to supporting the overall NCASS operation. We disclose the reality of what goes into the membership experience from a technology point of view and the impact this has had both internally and externally. Stay tuned for part two of this episode where we delve into food interests, run with an amusing 'little chef' analogy and explore some dream food business ideas!
Effective Allergen Management with Ani – part two
24:27In this second episode of our focus on effective allergen management, Scott Randles of Ani App and Fiona West join me again as we carry on the discussion from the first episode. We explore the different challenges when it comes to managing allergens in either a fixed site or mobile business, talk about cross-contamination, the social impact of allergies when it comes to dining out and other prevalent considerations allergens pose to both caterer and consumer. Find out more about ANI here: ANI - Allergen & Nutritional Information (ani-knowyourfood.com)
How Safe is Your LPG Usage?
27:08Mobile and event catering are synonymous with the usage of LPG gas within independent hospitality. Making sure that this usage is handled safely is of the utmost importance to keep the sector safe for all involved. We brought in NCASS' own Gas Safety Consultant Marc Rowson to answer some quickfire questions around the safe use of LPG in independent catering and to discuss what steps could be taken to further safeguard the industry. Find out more about the NCASS Mobile LPG Gas Safety Initiative here.
Effective Allergen Management with Ani – part one
24:19In part one of this episode we bring NCASS partner Ani App to the table as we discuss all things allergens within the world of independent hospitality. Allergen awareness is becoming ever more important in society and there is a lot for caterers to comply with when it comes to handling and managing their allergens effectively. Listen now as we portray the reality of dealing with allergens, build up a picture of best practices and try to impart some useful tips. Find out more about ANI here: ANI - Allergen & Nutritional Information (ani-knowyourfood.com)
Mapping Out a Timeline of Success in Independent Catering
28:08On the second episode of our discussion with Andrew James of The Catering Accounting Company, we explore financial scopes and constraints that are essential to ensuring a business venture doesn't die in the first year and instead can build on success in the years following. Mapping out a timeline of success for any business is necessary, and this is no different when it comes to a catering business. Find more about Andrew and The Catering Accounting Company here.
Planning for profit with Andrew James
27:03Joining us on this episode of the NCASS podcast is Andrew James - director of James, Stanley & Co and The Catering Accounting Company - as we explore the importance of goal planning at the outset of setting up a catering business and important tips to help you set up for success. Sure the business side of things may not be as fun or exciting as the catering side of things, but it is essential if you want to remain in business or achieve any degree of success. Andrew stresses this and delivers some great lessons that can be of help to all caterers. Find more about Andrew and The Catering Accounting Company here. All NCASS Members are eligible for a 20% discount on The Catering Accounting Company's services - find out more by clicking here. Look out for the second part of this episode in which we will continue this discussion and get more tips from Andrew.