Demystifying Microsoft Copilot: Real-world Use Cases & Experience

James Robinson, Director & Principal AV Consultant at AVenture Audio Visual, shares his extensive previous experiences with deploying Microsoft Teams Rooms at scale at BT.James' transition from BT to an independent AV consultancyBT's journey from one of the biggest Lync and Skype for Business deployments to Microsoft TeamsThe complexity of standardizing AV equipment across managing office locations and deploying 1200 Microsoft Teams RoomsMixing BYOD, Surface Hub and Teams RoomsReal-world challenges such as integrating and managing different AV devicesHow to evaluate and select AV solutions based on organizational needsThanks to AudioCodes, this episode's sponsor, for supporting the community and for helping to make content like this possible.

Yoav Barzilay, Microsoft Senior Product Manager, explains the Microsoft Devices Ecosystem Platform (MDEP) and how it fits in the Microsoft Teams devices ecosystem.Microsoft Devices Ecosystem Platform (MDEP) is a distribution of Android Open Source Platform (AOSP) from MicrosoftMDEP aims to provide a unified platform OEMs can choose to build on for collaboration devicesMDEP focuses on security and manageabilityMDEP can be used as an OS for collaboration apps in addition to Microsoft TeamsThe future of MDEP includes expanding into other use casesThanks to Jabra, this episode's sponsor, for your continued support of Empowering.Cloud and the community

John Bailey, Senior Vice President of Technology and Innovation at AVI-SPL, discusses industry changes and the convergence of AV and IT.The industry is experiencing a convergence of AV and ITThe need to focus on reliability and stability in meeting room solutions.The current and future role of AI in optimizing the AV and meeting experienceThanks to AVI-SPL for their support of Empowering.Cloud

Jeremy Dalton, Head of Immersive Technologies at PWC and Cathy Moya, Senior Customer Success Program Manager - Mesh Team at Microsoft, dive into Microsoft Mesh adoption and use cases and how virtual reality and virtual worlds can enhance collaboration and communication.Mesh features include avatars and immersive spaces within Microsoft Teams meetings, enabling more engaging and interactive meeting experiencesVirtual reality and virtual worlds, private conversations and a greater sense of togetherness when collaborating remotelyMesh use cases: training, cultural events, learning and developmentFuture AI integration to create and enhance virtual worldsThanks to AudioCodes, this episode's sponsor, for your support of the Empowering.Cloud community.

Microsoft Teams Monthly Update Briefing - July 2024EU issues 'Statement of Objections' to Microsoft - What does this mean for Teams?Important Microsoft Teams Rooms and Phone update (MC804766) Dynamics 365 Contact Center now GA - Pricing and OptionsTeams Phone Resource Account changesCopilot for Sales Teams pluginMicrosoft Teams Bookable desks GASkype for Business Server Subscription EditionThanks to Logitech, this month's benefactor, for your support of the community!Note that this is an audio-only version of the update, so if you would like to see the accompanying slides then you can watch the video version on the Empowering.Cloud platform here.

Craig Durr, Chief Analyst and Founder of The Collab Collective explores the evolution of meeting room technology, AI's impact and multi-camera solutions.Craig's launch of The Collab CollectiveThe evolution of Microsoft Teams rooms and devicesBenefits and challenges of AI agents in meetingsMulti-camera solutions in high-impact roomsThe proliferation of video bars in the market, is it sustainable?Thanks to Neat, this episode's sponsor, for supporting the Empowering.Cloud community.

Craig Cothern, National Director of IT Delivery at Century Communities, a top 10 home builder in the US, and Oli Lifely, Head of Sales at Luware UK, discuss Century Communities' Microsoft Teams journey and how Luware Nimbus addressed their unique communication challenges.Century Communities' transition from traditional telephony to IP phone solutions, to Skype for Business and then to Microsoft TeamsSpecific communications needs addressed by Luware Nimbus, including detailed call reporting and metrics, simplified call queue configurations and advanced routing optionsHow Luware was deployed and the benefits of Luware Nimbus on sales team operations for customer experience at Century CommunitiesThanks to Luware, this episode's sponsor, for supporting the podcast

Chris Fitzsimmons, Senior Solutions Architect at AVI-SPL and MVP Tom Arbuthnot explore Copilot and AI in Microsoft Teams Rooms and BYOD, what is available today, what is coming, and the value it bringsIntelligent Meeting Recap and Copilot Intelligent Speakers and speaker recognition in MTR and BYODIntelligent Camera and identity recognition in the meeting roomHardware considerations for optimising AI experiences.The dilemma of AI progress and user preferencesThanks to AVI-SPL, this episode's sponsor, for your continued support of the Empowering.Cloud community.

Microsoft Teams (and Dynamics 365 Contact Center and Places) Monthly Update Briefing - June 2024New Dynamics 365 standalone "Copilot" Contact Center Microsoft Places Public Preview Team Copilot and Custom Copilot Agents - Copilot gets proactive!New Teams Devices 9 Teams Roadmap Updates Thanks to AudioCodes, this month's benefactor, for your support of the community!Note that this is an audio-only version of the update, so if you would like to see the accompanying slides then you can watch the video version on the Empowering.Cloud platform here.

Robert Skyrme, BT/EE Technical Pre-Sales Consultant and Tom Arbuthnot explore everything Teams Phone Mobile, including its benefits and real-world use cases for field workers, sales teams and engineering teams.Teams Phone Mobile is an integration of the mobile identity with Microsoft Teams, eliminating the need for separate telephone numbers and voicemailsIt allows users to make and receive calls from Teams on various devices, seamlessly migrating calls between the native mobile dialer and TeamsThe integration is done at the network level, allowing users to take advantage of Teams features for every call, including compliance recording.The service is currently available through select mobile operatorsUse cases for Teams Phone Mobile include field workers, sales teams, engineering teams, and those focused on compliance or CRM integrationThanks to Landis, this episode's sponsor for helping to make content like this possible!