Make Your Break with Jai Long podcast

Mastering the Client Journey: From First Impressions to Confident Bookings [The Heart And Hustle]

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In this eye-opening episode of "Make Your Break with Jai Long," we tackle one of the most misunderstood aspects of client interactions: the client journey. Are you prioritizing phone calls, Zoom meetings, and face-to-face interactions over the preliminary steps that actually get clients in the door? If so, you're missing out on key opportunities.

Jai opens up about his secret sauce: mastering the art of first impressions. From optimizing your website and initial email to knowing the value of body language, Jai spills the beans on creating an irresistible connection right from the get-go. Ever wondered how to make potential clients visualize you as an integral part of their wedding day, or any big moment? Jai has got you covered.

We also delve into the pitfalls many business owners fall into, such as offering packages without understanding the client’s needs and asking for budgets—a major faux pas that could instantly kill your sales. Jai shares his unique approach of telling clients what they need based on his keen insights, instead of letting them pick from a menu of options they don't fully understand.

By the end of this episode, you'll learn how to create a compelling client journey that naturally leads to bookings, without the hard sell. Whether you're a seasoned veteran or just starting out, tune in to discover how you can meet your clients where they are and elevate your business to new heights.

Don't miss this game-changing episode that will have you rethinking everything you thought you knew about client engagement.


Fulfilling his jet-setting dreams, Lindsay and Evie from The Heart University have invited Jai to be one of their keynote speakers at The Heart Conference(Yeah, I know, WILD, right?!)

Jai’s talk will be about “Anti-Sleazy Sales Strategies That Convert”.

Other keynote speakers include the phenomenal Amy Porterfield , Shay CochraneNatalie Franke, and more.


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