London in Mind

What if the most powerful thing we could do about youth violence isn't to respond to it but to stop it from happening in the first place? In this episode of London in Mind, host Dr. Estelle Moore sits down with Dr. Suchitra Bhandari, Consultant Clinical Psychologist and Director of North Central London Vanguard Services for Violence Reduction, for a conversation that challenges everything we think we know about how communities keep young people safe.Dr. Bhandari works across five North London boroughs, bringing together healthcare, education, law enforcement, and community organisations in a genuinely collaborative effort to address the root causes of violence rather than simply respond to its consequences. At the heart of this work is a shift in thinking that is as simple as it is radical: treating violence not as a criminal justice problem but as a public health one. Something that can be understood, prevented, and ultimately reduced when we attend to the psychological, social and environmental conditions that give rise to it.This is a conversation full of warmth, honesty and real-world wisdom. Dr. Bhandari talks about what trauma-informed practice actually looks like on the ground, what it takes to build genuine trust across agencies with very different cultures and priorities, and why working alongside young people themselves, rather than doing things to them, changes everything. She also shares what culturally responsive support means in practice, and how crisis moments can become turning points rather than endings.About Dr. Suchitra BhandariDr. Suchitra Bhandari (Suchi) is a Consultant Clinical Psychologist and Director of North Central London Vanguard Services for Violence Reduction at North London Foundation Trust. With fifteen years of leadership in psychological therapies, most recently as Director of Psychological Therapies for Barnet, Enfield and Haringey Mental Health NHS Trust, her clinical expertise spans community psychology and complex adult mental health, always with a focus on dismantling the barriers that health, racial and social inequalities create.In 2015, Suchi founded Project Future, a holistic, psychologically-informed mental health and wellbeing service for young people affected by serious youth violence, social marginalisation and gang affiliation. In 2021, her leadership secured an NHS England bid to expand that model across all five North Central London boroughs. The work has since won six nationally prestigious HSJ awards. Recognition not just of professional excellence, but of what becomes possible when young people, communities and partner organisations are genuinely valued as collaborators. She was also awarded the London NHS Leadership Recognition Award in 2017 for Leading Systems Transformation.Get in touch: For enquiries, please contact Suchitra's PA at [email protected] the Psychological Professions NetworkThe Psychological Professions Network (PPN) is a multi-professional membership network commissioned by NHS England that brings together professionals, living experience advisors and partners from across provider trusts, integrated care systems, higher education and local communities, to champion workforce development and innovation to maximise the impact of psychologically informed approaches on public health and healthcare delivery. PPN London is focused on strategic initiatives and leadership to enhance mental and physical health outcomes and workforce resilience throughout the capital.About the HostDr Estelle Moore is a clinical and forensic psychologist with over 30 years’ experience in NHS forensic services. She currently serves as Director for Psychological Professions (Chief Psychological Professions Officer) at West London NHS Trust, Head of Psychological Services at Broadmoor Hospital, and Chair of PPN London. Her clinical and research interests include trauma-informed care, treatment of complex post-traumatic stress, restorative justice in forensic settings, and building workforce resilience across health and social care.Find out more: https://ppn.nhs.uk/ Produced by Winter Audio

Host Dr. Estelle Moore is joined by Dr. Idit Albert, clinical lead of the NHS London Major Trauma Psychology Network, to discuss the transformative impact and challenges of embedding psychological care within London’s trauma response systems. Together, they explore how integrating psychosocial principles into emergency planning, supporting survivors and staff, and developing evidence-based systems can drive lasting recovery and resilience for London communities.Download and listen about how psychological approaches are making London more resilient, and discover opportunities to join the conversation. Episode Themes:The psychological impact of trauma extends well beyond the initial crisis, requiring long-term care and recovery pathways.London now has psychology teams embedded in major trauma centres to provide proactive support from hospital admission through post-discharge.Collecting patient feedback and training healthcare staff helps shape ongoing improvements to trauma psychological pathways.The network fosters a community of wellbeing leads across police, ambulance, and healthcare services to standardise support for responders.Survivors and bereaved families play a vital role in shaping the design and delivery of psychological care to better meet their actual needs.Embedding psychological care into emergency planning is a relatively new but increasingly prioritised field within health systems.Strategic coordination allows faster scaling up of psychological support during major incidents, benefiting both individuals and wider communities.Here is the link for the Psychology Response Framework to Major Incidents in London:NHS England — London » Publications – London Major Trauma Psychology Network About Dr. Idit Albert:Dr Idit Albert is a Consultant Clinical Psychologist and Clinical Lead for the Pan-London Major Trauma Psychology Network, a joint role across the NHS London Violence Reduction Programme, NHS England and West London NHS Trust. She leads the integrated psychological care model across London's four Major Trauma Centres, established in 2023.Previously, she held the post of Consultant Clinical Psychologist and PTSD Lead at South London and Maudsley NHS Foundation Trust. and was an Academic Director in Clinical Psychology at King's College London. Her wider experience includes leading psychological responses to major incidents and international trauma work. About the Psychological Professions NetworkThe Psychological Professions Network (PPN) is a multi-professional membership network commissioned by NHS England that brings together professionals, living experience advisors and partners from across provider trusts, integrated care systems, higher education and local communities, to champion workforce development and innovation to maximise the impact of psychologically informed approaches on public health and healthcare delivery. PPN London is focused on strategic initiatives and leadership to enhance mental and physical health outcomes and workforce resilience throughout the capital.About the HostDr Estelle Moore is a clinical and forensic psychologist with over 30 years’ experience in NHS forensic services. She currently serves as Director for Psychological Professions (Chief Psychological Professions Officer) at West London NHS Trust, Head of Psychological Services at Broadmoor Hospital, and Chair of PPN London. Her clinical and research interests include trauma-informed care, treatment of complex post-traumatic stress, restorative justice in forensic settings, and building workforce resilience across health and social care.Find out more: https://ppn.nhs.uk/ Produced by Winter Audio

In this episode, host Dr. Estelle Moore welcomes Professor Neil Greenberg, a leading psychiatrist and trauma specialist, to explore how healthcare systems can better support staff after critical incidents. Drawing from his extensive military and NHS experience, Neil discusses why traditional psychological debriefing may inadvertently cause harm, and how trauma risk management (TRiM) offers a much safer, more effective, peer-led approach in healthcare settings.Tune in to learn more about this approach and how it can benefit staff across all healthcare settings.Episode Themes:Introduction: How to improve dealing with trauma in healthcare settingsProfessor Neil Greenberg shares his journey with the Royal Marines and the development of peer-led trauma support packagesEvidence shows that traditional debriefing models not only failed to help but could cause additional harm to staff after traumatic eventsHow TRiM empowers teams within organisations to advocate for peer support over outsider interventionProfessor Neil Greenberg explains how TRiM was translated for use beyond the military for the NHSMost trauma reactions improve over time with social support and reduced pressureThe call for better staff wellbeing and priority access to mental health support for healthcare workers.March on Stress TRiM Training and Resources The home of TRiM in the UK, and the organisation Professor Greenberg co-directs. All services are developed under the watchful eye of leading international PTSD and occupational health expertise, and all work is backed by the latest research. About Professor Neil Greenberg:Professor Neil Greenberg is Professor of Defence Mental Health at King's College London and one of the UK's foremost experts in psychological trauma and occupational mental health. He served in the United Kingdom Armed Forces for more than 23 years, deploying as a psychiatrist and researcher to hostile environments, including Afghanistan and Iraq, and it was during this time that he became one of the driving forces behind the development of TRiM. He also runs March on Stress, the leading consultancy for evidence-based trauma support in the UK, and has published more than 400 scientific papers, advised the NHS, and shaped international guidance on mental health in the workplace.About the Psychological Professions NetworkThe Psychological Professions Network (PPN) is a multi-professional membership network commissioned by NHS England that brings together professionals, living experience advisors and partners from across provider trusts, integrated care systems, higher education and local communities, to champion workforce development and innovation to maximise the impact of psychologically informed approaches on public health and healthcare delivery. PPN London is focused on strategic initiatives and leadership to enhance mental and physical health outcomes and workforce resilience throughout the capital.About the HostDr Estelle Moore is a clinical and forensic psychologist with over 30 years’ experience in NHS forensic services. She currently serves as Director for Psychological Professions (Chief Psychological Professions Officer) at West London NHS Trust, Head of Psychological Services at Broadmoor Hospital, and Chair of PPN London. Her clinical and research interests include trauma-informed care, treatment of complex post-traumatic stress, restorative justice in forensic settings, and building workforce resilience across health and social care.Find out more: https://ppn.nhs.uk/ Produced by Winter Audio

What does it actually take to lead well in the NHS? Not just to manage, but to truly lead, with humanity intact and purpose still burning, even when the pressure feels relentless? In this episode of London in Mind, host Dr. Estelle Moore sits down with Dr. Matt Walsh, whose remarkable career has taken him from GP to Chief Executive, for a conversation that is as honest as it is inspiring.Dr. Walsh is a leader who has thought deeply about what it means to attend to people and why the quality of our listening and the spaces we create for genuine thinking might matter just as much as any strategy or structure. He speaks with refreshing candour about his own journey, the moments that shaped him, and why vulnerability, far from being a weakness in leadership, is often where the most important work begins.This is a conversation full of practical wisdom too. Dr. Walsh and Dr. Moore explore what it looks like to build a coaching culture, to model the behaviours you want to see, to hold the balance between performance and compassion without losing either, and to find and protect genuine joy at work, even on the hardest days. Because joy, as this episode quietly insists, isn't a luxury or an afterthought. It's a sign that something is working.Whether you're leading a large organisation, a small team, or simply trying to bring a little more purpose and kindness to the work you do every day, this episode will leave you feeling seen, encouraged, and ready to lead a little more like yourself. Key Resources and Further Reading:Institute for Healthcare Framework for Improving Joy in Work A practical white paper that outlines four steps leaders can take to improve joy in work and workforce wellbeing, alongside a framework of nine critical components for building a genuinely engaged workforce. About Dr. Matt Walsh:Dr. Matt Walsh is a GP, reflective practitioner, and executive coach whose career spans 25 years in general practice and GP training, senior NHS leadership roles across West Yorkshire, and seven years as Chief Executive of NHS Calderdale CCG. He now works as a coach and mentor as an associate with Oasis Human Relations, and supports aspiring clinical and managerial leaders through the Inspiring Leaders Network. His approach is a whole person approach, rooted in deep listening, and he is known for creating safe, supported, and gently challenging environments where real reflection becomes possible. He is also co-chair of the Culture, Health and Wellbeing Alliance, bringing together the worlds of health and the arts to explore their shared potential. At the heart of everything he does is a simple but powerful belief: that most of the time, we already have the answers within us. We just need the time, space and support to find them.About the Psychological Professions NetworkThe Psychological Professions Network (PPN) is a multi-professional membership network commissioned by NHS England that brings together professionals, living experience advisors and partners from across provider trusts, integrated care systems, higher education and local communities, to champion workforce development and innovation to maximise the impact of psychologically informed approaches on public health and healthcare delivery. PPN London is focused on strategic initiatives and leadership to enhance mental and physical health outcomes and workforce resilience throughout the capital.About the HostDr Estelle Moore is a clinical and forensic psychologist with over 30 years’ experience in NHS forensic services. She currently serves as Director for Psychological Professions (Chief Psychological Professions Officer) at West London NHS Trust, Head of Psychological Services at Broadmoor Hospital, and Chair of PPN London. Her clinical and research interests include trauma-informed care, treatment of complex post-traumatic stress, restorative justice in forensic settings, and building workforce resilience across health and social care.Find out more: https://ppn.nhs.uk/ Produced by Winter Audio

What if the most powerful thing a healthcare team could do together isn't clinical at all but simply sitting down, slowing down, and actually talking about how they feel? In this episode of London in Mind, host Dr. Estelle Moore is joined by two guests who have spent their careers making that very thing possible: Dr. Anna Maratos, Trust Head of Psychotherapy at Central and North-West London NHS Foundation Trust, and Dr. Rachel O’Beney, consultant clinical psychologist, group analyst, and member of the Pressing Pause team.Together, they trace the journey of reflective practice from something that once sat at the edges of individual support into something far more expansive, a genuine tool for transforming team cultures, shifting how organisations function, and changing the experience of everyone who works within them. This is a rich, layered conversation that doesn't shy away from the harder truths: the unspoken tensions that quietly build in teams, the way distress can get silently passed around a group and land on one person's shoulders, and why creating real space for difficult feelings isn't a sign of weakness in a healthcare setting it's one of the most sophisticated things a team can do.There’s warmth and even laughter here too, because Dr. Maratos and Dr. O’Beney understand that healthy defences, good boundaries, and the saving grace of humour are all part of the picture. They share practical wisdom on facilitation, supervision, and what it actually takes to build the kind of trust where honest reflection becomes possible, for managers and doctors, just as much as anyone else. If you've ever wondered what it might look like for your team to genuinely grow stronger together, this conversation is a wonderful place to start.Key Resources and Further Reading:Group and Team Coaching: The Secret Life of Groups, Christine Thornton. An insightful guide to the hidden dynamics that shape how groups really work. Essential reading for anyone facilitating reflective practice or leading teams through change.The Art and Science of Working Together, Christine Thornton. A deeper dive into group analytic thinking applied to real organisational settings. Practical, rigorous, and genuinely illuminating for those wanting to understand what's really happening beneath the surface of team life.Therapy Groups Online Affordable, accessible analytic therapy groups running once and twice weekly. A welcoming option for anyone ready to do some of their own reflective work in a supportive group setting, wherever you are in the country.Group Analysis Face to Face In-person analytic therapy groups for those who want the depth and connection of meeting together in the room. A powerful complement to the reflective work we explore in this episode.NHS Education for Scotland Reflective Practice Toolkit A practical, well-crafted resource for teams and organisations wanting to embed reflective practice into their everyday culture. The Institute of Group Analysis (IGA) The home of group analytic thinking in the UK, and a wonderful place to explore further if this episode has sparked your curiosity. Whether you're looking for training, professional development, or simply want to go deeper into the ideas Anna and Rachel discuss, the IGA is a rich and inspiring starting point.About Anna MaratosAnna Maratos is Head of Psychotherapy and Joint Chief Psychological Professions Officer at CNWL Foundation NHS Trust. She is a group analytic psychotherapist who has worked in adult mental health for nearly 30 years in various roles including as a Music Therapist and Head of Arts Therapies, Systematic Reviewer, Researcher and Clinical Director. She has also set up in private practice as The Group Therapy Space. Tasked with growing an internal function to enable all 250 teams at CNWL to have at least monthly access to a facilitated team reflection space, she reached out to Christine Thornton, group analyst, organisational consultant and author of Group and Team Coaching (Routledge 2016). Christine founded the Reflective Practice in Organisations course at the Institute of Group Analysis, and together they set up Pressing Pause: Training Mental Health Clinicians to Become Group Leaders.Email [email protected] practice: [email protected] http://thegrouptherapyspace.comLinkedIn (7) Anna Maratos | LinkedInAbout Dr. Rachel O’Beney Dr Rachel O’Beney is a Consultant Clinical Psychologist and a Group Analyst who has worked in the NHS for over 30 years and is deputy lead Psychologist for Westminster in CNWL mental health trust. She co-runs a reflective practice training in CNWL called Pressing Pause: training mental health clinicians to become group leaders. She is very interested in using analytic ideas to inform her NHS work which includes facilitating groups, reflective practice, supervision groups, as well as working with individuals.About the Psychological Professions NetworkThe Psychological Professions Network (PPN) is a multi-professional membership network commissioned by NHS England that brings together professionals, living experience advisors and partners from across provider trusts, integrated care systems, higher education and local communities, to champion workforce development and innovation to maximise the impact of psychologically informed approaches on public health and healthcare delivery. PPN London is focused on strategic initiatives and leadership to enhance mental and physical health outcomes and workforce resilience throughout the capital.About the HostDr Estelle Moore is a clinical and forensic psychologist with over 30 years’ experience in NHS forensic services. She currently serves as Director for Psychological Professions (Chief Psychological Professions Officer) at West London NHS Trust, Head of Psychological Services at Broadmoor Hospital, and Chair of PPN London. Her clinical and research interests include trauma-informed care, treatment of complex post-traumatic stress, restorative justice in forensic settings, and building workforce resilience across health and social care.Find out more: https://ppn.nhs.uk/

What happens when it's not just the long hours that wear you down, but the gap between what you know is right and what the system allows you to do? In this episode of London in Mind, host Dr. Estelle Moore is joined by Dr. Esther Murray, a health psychologist with deep expertise in the wellbeing of healthcare professionals, for a conversation that gets to the heart of what it truly means to work on the front line.This is an episode that goes beyond burnout as a label because as Dr. Murray so powerfully reminds us, naming it is only ever the beginning. She brings warmth, honesty, and real psychological insight to the experience of moral injury: that particular kind of pain that comes not from exhaustion alone, but from having your values quietly eroded by the systems and pressures around you. It cuts deeper than fatigue, and it deserves to be taken seriously.But this conversation is just as much about what helps. Dr. Murray shares practical, human ways to support both individuals and teams from the small, everyday acts of kindness that matter more than we might think, to creating the kind of culture where honest conversations can actually happen. She invites us to listen not just as professionals, but as people, and makes the case that this shift, as simple as it sounds, might be one of the most transformative things we can offer one another.Whether you work in healthcare, lead people who do, or care about building workplaces where nobody has to lose themselves to do their job well, this episode will stay with you. It's a reminder that humanity isn't a luxury in high-pressure environments; it's the whole point.Key resourcesThe Mental Health and Wellbeing of Healthcare Practitioners: Research and Practice | Wiley co-authored by this episode's guest, this essential volume explores the real human cost of working in healthcare and what it takes to genuinely support the people who care for us.Circles dedicated space for healthcare professionals to pause, breathe, and reconnect with themselves and each other. Currently working with nurses and expanding into drug rehabilitation and youth work settingsTime to Think Nancy Kline makes a rigorous, evidence-grounded case for why the quality of our listening shapes the quality of everything else: our decisions, our relationships, and our ability to do our best work. About Dr. Esther Murray:Esther is a Chartered and Registered Health Psychologist with a longstanding interest in the mental health and wellbeing of healthcare practitioners. She has been researching moral injury in healthcare since 2016. She delivers workshops, webinars and talks to doctors, nurses and paramedics on the topic of moral injury and wellbeing at work, and has been a guest on several podcasts. She's driven by the desire to offer opportunities to think about the psychological aspects of working life in healthcare. Connect with Esther:LinkedIn: http://www.linkedin.com/in/esther-murray-008691b6X/Twitter: @EM_HealthPsychAbout the Psychological Professions NetworkThe Psychological Professions Network (PPN) is a multi-professional membership network commissioned by NHS England that brings together professionals, living experience advisors and partners from across provider trusts, integrated care systems, higher education and local communities, to champion workforce development and innovation to maximise the impact of psychologically informed approaches on public health and healthcare delivery. PPN London is focused on strategic initiatives and leadership to enhance mental and physical health outcomes and workforce resilience throughout the capital.About the HostDr Estelle Moore is a clinical and forensic psychologist with over 30 years’ experience in NHS forensic services. She currently serves as Director for Psychological Professions (Chief Psychological Professions Officer) at West London NHS Trust, Head of Psychological Services at Broadmoor Hospital, and Chair of PPN London. Her clinical and research interests include trauma-informed care, treatment of complex post-traumatic stress, restorative justice in forensic settings, and building workforce resilience across health and social care.Find out more: https://ppn.nhs.uk/ Produced by Winter Audio

What if the single most powerful thing you could do for your patients starts with how safe your team feels at work? In this episode of London in Mind, host Dr. Estelle Moore sits down with Dr. Ryan Kemp, Honorary Professor of Clinical Practice and Director of Therapies at one of London's largest mental health trusts, for a conversation that goes far beyond the buzzword.Together, they get under the skin of what psychological safety actually means in the real, high-pressure world of healthcare: not as a nice-to-have, but as the essential foundation on which great teams, great cultures, and ultimately great patient care are built. Dr. Kemp brings both intellectual depth and practical wisdom to the table, exploring the leadership behaviours that quietly build trust over time and the ones that can unravel it almost overnight. He unpacks why the very concepts of safety and threat are so central to how people show up at work, and how understanding them through a psychological lens changes everything about how we lead.This is also a conversation that leans into the hard questions. Is psychological safety just a recipe for avoiding difficult conversations? Is it too soft for the NHS? Dr. Kemp tackles these head-on, making a compelling case for why kindness, accountability, and ambition are not in tension. They belong together. Whether you're leading a team, part of one, or simply curious about what it takes to create a workplace where people genuinely thrive, this episode will leave you with clear, grounded ideas you can take straight into practice. Come for the insight, stay for the inspiration.Key Resources:Amy Edmondson – The Fearless Organization (Wiley, 2018): The definitive book on psychological safety and why it drives team learning, innovation, and resilience.Drivers of Unprofessional Behaviour Between Staff in Acute Care Hospitals (BMC Health Services Research, 2023)This realist review examines the root causes of unprofessional behaviours, such as bullying, microaggressions, and silence, that erode psychological safety in healthcare teams and threaten patient care. It highlights the urgent need to address power dynamics and ensure staff feel safe to speak up.About Dr. Ryan Kemp:Dr. Ryan is director of Therapies, Central & North West London NHS Foundation Trust; Chair, Division of Clinical Psychology England in British Psychological Society; Honorary professor of Clinical Practice, Brunel University of London. Dr. Kemp is a clinical psychologist, former clinical director with particular interests in compassionate leadership, innovation and quality improvement.Connect with Ryan:LinkedIn: https://www.linkedin.com/in/ryan-kemp-4125002a/About the Psychological Professions Network:The Psychological Professions Network (PPN) is a multi-professional membership network commissioned by NHS England that brings together professionals, living experience advisors and partners from across provider trusts, integrated care systems, higher education and local communities, to champion workforce development and innovation to maximise the impact of psychologically informed approaches on public health and healthcare delivery. PPN London is focused on strategic initiatives and leadership to enhance mental and physical health outcomes and workforce resilience throughout the capitalAbout the Host:Dr. Estelle Moore is a clinical and forensic psychologist with over 30 years’ experience in NHS forensic services. She currently serves as Director for Psychological Professions (Chief Psychological Professions Officer) at West London NHS Trust, Head of Psychological Services at Broadmoor Hospital, and Chair of PPN London. Her clinical and research interests include trauma-informed care, treatment of complex post-traumatic stress, restorative justice in forensic settings, and building workforce resilience across health and social care.Produced by Winter Audio

What does meaningful staff support in the NHS actually look like and why does it matter now more than ever?In this episode of London in Mind, host Dr. Estelle Moore speaks with Dr. Harriet Conniff, a clinical psychologist with experience in paediatrics, adult health, and humanitarian work.They explore the day-to-day realities for NHS staff working under relentless pressure, and what it really takes to care for the workforce in ways that are proactive, practical, and sustainable. Drawing on lessons from the pandemic and her experience leading wellbeing initiatives, Dr. Conniff shares why supporting staff is about far more than a “nice to have”. It’s about protecting the people who protect us.Episode Themes:The pandemic as a turning point for staff wellbeingWhy how support is offered matters as much as what is offeredUsing data wisely: what staff surveys can and can’t tell usTackling sickness, turnover, and burnout with systemic solutionsHelping teams reconnect with their own strengths and resilienceWhy staff wellbeing is inseparable from patient careStaying engaged: why silence can undermine support efforts.Key Resources and Further ReadingHarriet Conniff – Sustaining Those Who Care for Others Harriet’s book explores practical ways to support the wellbeing of health and care staff, drawing on lessons from the frontline and evidence-based approaches to staff support.ACP-UK – Psychological Debrief Practice Guidance (PETR) Guidance for teams on how to run safe, structured post-event reflections (PETR) following distressing events at work, supporting staff wellbeing and learning.Learning from the NHS Staff Mental Health and Wellbeing Hubs [British Psychological Society]Key insights gathered from frontline case studies during the pandemic related to staff mental health and wellbeing provisionAbout Dr. Harriet Conniff:Dr. Harriet Conniff is a mother and clinical psychologist who has worked in paediatrics and adult health settings for her entire career, mainly in intensive care and respiratory medicine. Throughout, she has been responsible for providing support to healthcare staff in different ways. Harriet feels passionately about this work and is continually learning from staff she is privileged to work with and her colleagues in the field of staff health and wellbeing. Harriet is systemically trained, specialising in the solution focused approach and finds the latter, as well as a systemic consultation model, particularly useful in staff support working. She lives in London, her hometown, which she loves for its diversity, and she replenishes her energies by travel to mountains and the sea.About the Psychological Professions Network:The Psychological Professions Network (PPN) is a multi-professional membership network commissioned by NHS England that brings together professionals, living experience advisors and partners from across provider trusts, integrated care systems, higher education and local communities, to champion workforce development and innovation to maximise the impact of psychologically informed approaches on public health and healthcare delivery. PPN London is focused on strategic initiatives and leadership to enhance mental and physical health outcomes and workforce resilience throughout the capitalAbout the Host:Dr. Estelle Moore is a clinical and forensic psychologist with over 30 years’ experience in NHS forensic services. She currently serves as Director for Psychological Professions (Chief Psychological Professions Officer) at West London NHS Trust, Head of Psychological Services at Broadmoor Hospital, and Chair of PPN London. Her clinical and research interests include trauma-informed care, treatment of complex post-traumatic stress, restorative justice in forensic settings, and building workforce resilience across health and social care.Produced by Winter Audio

What does it really mean to work in genuine partnership with people who have been on the receiving end of health and care services? And what needs to change for that to happen in a meaningful way?In this episode of London in Mind, host Dr. Estelle Moore speaks with Nashiru Mamori, founder and director of Real Insight. Nash shares how his own experiences have shaped his understanding of co-production and why it requires far more than simply giving people a seat at the table.Together, they discuss the barriers to true collaboration, the emotional labour involved in sharing lived experience, and the subtle power imbalances that can hold progress back. Nash reflects on the progress made so far, what still needs to change, and why trust and respect are the foundations of authentic co-production.Whether you’re a practitioner, policymaker, or someone with lived experience, this conversation offers a moment to pause, reflect, and think differently about how we work together and why it matters.Episode Themes:Overcoming self-doubt in communitiesCreating psychological safety and feeling valued in co-productionRecognising bias in how lived experience is includedBuilding trust and safeguarding confidentialityWhy preparation and training are essential for meaningful collaborationKey Resources and Further ReadingNHS England – Working in Partnership with People and Communities NHS guidance on embedding co-production and meaningful involvement, moving beyond tokenism to shared decision-making.National Survivor User Network (NSUN) A user-led charity supporting people with lived experience of mental ill-health, trauma, and distress — amplifying voices and challenging power imbalances in health and care.Co-Production: Putting Principles into Practice (Social Care Institute for Excellence, SCIE) A practical framework on what co-production really means, including principles, barriers, and examples of good practice across services.About Nashiru Mamori:Nashiru Momori is the Founder and Director of REAL-INSIGHT, a consultancy led by people with lived experience of mental health challenges, substance misuse, homelessness, and the criminal justice system. Guided by his own recovery journey, Nash champions a holistic, asset-based approach that empowers service users beyond diagnoses. He provides peer support, advises organisations on recovery-oriented practice, and connects offenders and ex-offenders to resettlement, education, training, volunteering, and employment opportunities. Nash also works with service users, frontline staff, and senior leaders as a consultant, trainer, and adviser. He is currently an Expert User Consultant with West London Mental Health Trust.About the Psychological Professions Network:The Psychological Professions Network (PPN) is a multi-professional membership network commissioned by NHS England that brings together professionals, living experience advisors and partners from across provider trusts, integrated care systems, higher education and local communities, to champion workforce development and innovation to maximise the impact of psychologically informed approaches on public health and healthcare delivery. PPN London is focused on strategic initiatives and leadership to enhance mental and physical health outcomes and workforce resilience throughout the capital.About the Host:Dr. Estelle Moore is a clinical and forensic psychologist with over 30 years’ experience in NHS forensic services. She currently serves as Director for Psychological Professions (Chief Psychological Professions Officer) at West London NHS Trust, Head of Psychological Services at Broadmoor Hospital, and Chair of PPN London. Her clinical and research interests include trauma-informed care, treatment of complex post-traumatic stress, restorative justice in forensic settings, and building workforce resilience across health and social care.Find out more: https://ppn.nhs.uk/ Produced by Winter Audio

Have you ever thought about the difference between equity and equality in healthcare, and why it really matters?In this episode of London in Mind, host Dr. Estelle Moore speaks with Dr. Amrit Sachar, Joint Presidential Lead for Equity and Equality at the Royal College of Psychiatry.They explore how systemic inequality directly shapes health outcomes in the UK with evidence showing that disadvantage can literally shorten lives. Together, they consider how psychologically informed approaches can create health and care environments where both staff and patients experience justice rather than harm.Drawing on her frontline experience in liaison psychiatry, Dr. Sachar shares what she’s learned about the impact of inequality and the practical steps we can take to create a fairer, more inclusive system. Whether you work in health and care or have lived experience of the NHS, this conversation offers both critical insight and down-to-earth ideas for lasting change.Episode ThemesWhy access isn’t the same for everyoneCompassionate policymaking in overstretched servicesThe impact of structural inequality during COVID lockdownsFeeling overwhelmed about implementing equity? Why starting small mattersHow stereotypes can influence clinical judgementWhy equity, diversity, and inclusion are more important than everMaking equity part of the system, not just a training moduleAbout Dr. Amrit SacharDr. Amrit Sachar is an experienced Consultant Psychiatrist with a strong track record in leadership, medical education, and quality improvement. She serves as Joint Presidential Lead for Equity and Equality at the Royal College of Psychiatry and has a Master’s in Leadership in Quality Improvement from Ashridge Executive Education, Hult International Business School.Key Resources and Further ReadingMarmot Review: Ten Years On (Institute of Health Equity) A powerful follow-up to the landmark Marmot Review, documenting how health inequalities in England have widened over the past decade.“Snowy White Peaks of the NHS” – Roger Kline A seminal paper exposing the lack of diversity at the top of NHS leadership and why it matters for equity.No More Tick Boxes (Roger Kline, 2021) A review highlighting why traditional equality initiatives often fail — and what organisations can do differently.ACEs and Population Health (CDC) Evidence on Adverse Childhood Experiences (ACEs) and how early-life inequality impacts health across the lifespan.NHS England » Patient and carer race equality framework [PRECF] The mandatory framework designed to support trusts and providers on their journeys to becoming actively anti-racist organisations.About the Psychological Professions Network:The Psychological Professions Network (PPN) is a multi-professional membership network commissioned by NHS England that brings together professionals, living experience advisors and partners from across provider trusts, integrated care systems, higher education and local communities, to champion workforce development and innovation to maximise the impact of psychologically informed approaches on public health and healthcare delivery. PPN London is focused on strategic initiatives and leadership to enhance mental and physical health outcomes and workforce resilience throughout the capital.About the Host:Dr. Estelle Moore is a clinical and forensic psychologist with over 30 years’ experience in NHS forensic services. She currently serves as Director for Psychological Professions (Chief Psychological Professions Officer) at West London NHS Trust, Head of Psychological Services at Broadmoor Hospital, and Chair of PPN London. Her clinical and research interests include trauma-informed care, treatment of complex post-traumatic stress, restorative justice in forensic settings, and building workforce resilience across health and social care.Find out more: https://ppn.nhs.uk/ Produced by Winter Audio