#36 Digitization and Registration In South Africa

And we start the year with the first episode of the second building block of our new season, in which we will discuss the issue of registration. How is digital technology helping to include informal workers into social protection schemes or how is it creating new barriers for these people to access protection? What are the risks and opportunities? What is the role of informal workers organisations in building more inclusive registration systems? These are some of the questions we will try to answer by looking at some cases of programmes and policies countries are implementing to expand their social protection systems to include informal workers. We start this new block with the case of the Social Relief of Distress Grant in South Africa. When the COVID-19 pandemic hit the country, the government expanded the SRD to reduce the impact of income loss, targeting a much broader population than the ordinary social assistance programmes were covering. The second new aspect is that this policy was that it heavily relied on digital means to register new beneficiaries. To understand how the implementation of the SRD was rolled out, how digital forms of registration contributed or hindered access of informal workers to the grant, we talked to Hoodah Fayker. Hoodah holds a Law degree from the University of the Western Cape, and she is the National Advocacy Manager for the veteran human rights organisation Black Sash, which advocates for the right to social protection in South Africa. *Our theme music is Focus from AA Aalto (Creative Commons) References A Digital Bridge to Social Support https://www.project-syndicate.org/commentary/social-programs-for-informal-workers-must-bridge-digital-divide-by-laura-alfers-2021-06?barrier=accesspaylog R350 Covid grant is too little and excludes too many, research report finds https://www.groundup.org.za/article/r350-covid-grant-too-little-and-excludes-too-many-research-report-finds/ Social Protection in a Time of Covid: Lessons for Basic Income Support https://socialprotection.org/discover/publications/social-protection-time-covid-lessons-basic-income-support Black Sash report reveals extent of issues experienced by Social Relief of Distress grant recipients https://www.dailymaverick.co.za/article/2022-05-17-black-sash-report-reveals-extent-of-issues-experienced-by-social-relief-of-distress-grant-recipients/ SOCIAL PROTECTION IN A TIME OF COVID: LESSON FOR BASIC INCOME SUPPORT https://www.blacksash.org.za/social-protection-in-a-time-of-covid-lesson-for-basic-income-support/ The Social Relief of Distress Grant: how it stimulated local economies https://www.econ3x3.org/article/social-relief-distress-grant-how-it-stimulated-local-economies COVID-19 Crisis and the Informal Economy: Informal Workers in Durban, South Africa https://www.wiego.org/publications/covid-19-crisis-and-informal-economy-informal-workers-durban-south-africa