Best Practices for Implementing 360 Feedback at Your Business

From writing job descriptions to scheduling interviews, selecting applicants to assessing candidate quality, the hiring process is time-consuming and difficult. And after all that, the person who gets the job may not be the right fit! However, hiring well is vital to the ongoing success of any organization. In short, hiring needs to be done right.In this episode, we sit down with Tim Sackett, President of HRU Technical Resources and a best-selling HR author, to discuss how to make the hiring process as smooth as possible. We discuss measuring quality of hire, the reality of selecting bad candidates, and some common TA pitfalls.Tim also recounts some of his most memorable HR experiences and discusses how generative AI is impacting the work that hiring teams do.Key moments:Why a job sample is the best way of assessing candidate qualityWhy it’s important not to blame one another for bad candidatesHow to use data to judge quality of hireWhy TA and HR are not a cost center, but an essential business functionThe importance of well-thought-out job descriptions and why hiring managers often ‘skate’ on writing theseWhy quality of hire is industry-specificThe ways in which the idea of ‘quality of hire’ can be problematicKey links:Subscribe to HR Unplugged Series: https://www.bamboohr.com/resources/podcasts/hr-unplugged/Join HR Heroes Slack Community:https://join.slack.com/t/hrheroesworkspace/shared_invite/zt-21ad3f1r8-dkWC2EdmyhxUAHw9cGLdQwBamboo HR Homepage: https://www.bamboohr.com/Connect with Tim on LinkedIn: https://www.linkedin.com/in/timsackett/

Compensation is the reason people turn up for work. A great company culture helps, and the value of the work itself can make a difference, but realistically, money is what keeps people coming in each day. Indeed, compensation is one of the key factors in employee wellbeing, performance, and retention. However, as revealed in BambooHR's Compensation Trends for 2025 report, things are looking somewhat bleak in this area across the United States.In this episode, we chew over the report, talk about some of the key findings, and explain what’s going right and what’s going wrong for the employees surveyed. We discuss the data at length, talk about the divide between generations and genders, and explain how current economic conditions play into all this. While many are pessimistic about work and compensation, fear not: there are still positives to draw on and many actionable steps that businesses can take to improve employee satisfaction and engagement.Key moments: How the uptick in dissatisfaction with pay from employees is linked to current economic conditionsThe value of salary tools such as MIT’s Living Wage Calculator Why transparent negotiation may be the reason Gen Z is seeing higher salary increases than other generations The optimum time to send out employee surveysWhy total pay transparency is not always optimal How to develop a compensation philosophy Why leaders are seen as out-of-touch by their employees – and how leaders can prevent thisUsing data to see whether pay has been mapped right and coaching leaders in trends Key links:Subscribe to HR Unplugged Series: https://www.bamboohr.com/resources/podcasts/hr-unplugged/Join HR Heroes Slack Community: https://join.slack.com/t/hrheroesworkspace/shared_invite/zt-21ad3f1r8-dkWC2EdmyhxUAHw9cGLdQwBamboo HR Homepage: https://www.bamboohr.com/Compensation Trends for 2025 Report: https://www.bamboohr.com/resources/data-at-work/data-stories/2025-compensation-trends#:~:text=Average%20Salary%20Increase%20YoY&text=6.2%25-,For%20the%20second%20year%20in%20a%20row%2C%202%20in%205,42%25%20decrease%20over%20two%20years.

Done right, 360 feedback is a great way of promoting growth in an organization, providing a more well-rounded view of individual and team performance, and strengthening collaboration. Done wrong, it can contribute to a culture of fear, lead to resentment, and be too focused on weakness rather than strength.In this episode, we sit down with Jordan Burton, Co-Founder of Talgo.io, to explore the ins and outs of 360 feedback. We discuss the challenges, the risks, and how to put in place a review system that leaves all parties satisfied. Jordan also offers some examples from his own professional life, suggests the times when a business is ready to implement a 360, and talks about why this process shouldn’t be remedial – that is to say, with the aim of ‘fixing’ somebody. Key moments: The ‘three levels’ of 360 feedback The importance of trust in the process Why 360 feedback risks being overly evaluative How to prepare employees The value of including a third-party Why the ‘no attribution’ aspect of 360 feedback is so essential How employees can provide feedback on the feedback they have received Key links:Subscribe to HR Unplugged Series: https://www.bamboohr.com/resources/podcasts/hr-unplugged/Join HR Heroes Slack Community: https://join.slack.com/t/hrheroesworkspace/shared_invite/zt-21ad3f1r8-dkWC2EdmyhxUAHw9cGLdQwBamboo HR Homepage: https://www.bamboohr.com/Connect with Jordan on LinkedIn: https://www.linkedin.com/in/jordanwburton/

Dopamine is one of the most important chemicals in the body, playing a role in controlling memory, mood, sleep, learning, concentration, and movement. However, the modern world is challenging for dopamine levels because of the way our environment and habits overstimulate the brain's 'reward center' while also reducing opportunities for deep, sustained satisfaction.We sit down with Scott Byrd, Co-Founder of Pathways Global, for a discussion about how brain chemistry affects workplace performance, exploring the role of dopamine in motivation, the importance of understanding your brain's patterns to calm your nervous system, and how to improve workplace interactions, especially when giving feedback.We also discuss ways to increase dopamine, and explore the impact of ADHD on performance. Key moments: The effect of blue light on dopamine levels Why being ‘up, light, and direct’ is key for workplace interactionsThe importance of orienting yourself around the ways your brain worksStrategies for helping employees stay engaged in this dopamine-addicted environment and societyADHD and modern work challengesWhy how-tos and checklists are less useful than a simple commitment to conversation and learningKey links:Subscribe to HR Unplugged Series: https://www.bamboohr.com/resources/podcasts/hr-unplugged/Join HR Heroes Slack Community: https://join.slack.com/t/hrheroesworkspace/shared_invite/zt-21ad3f1r8-dkWC2EdmyhxUAHw9cGLdQwBamboo HR Homepage: https://www.bamboohr.com/Connect with Scott on LinkedIn: https://www.linkedin.com/in/scott-byrd-4a2081a/

From lack of budget to overbearing CEOs, there are a host of problems that HR professionals deal with every day. So, what are the red flags to look out for, and how can issues be resolved before they develop?In this episode, we sit down with Julie Turney, Founder and Chief Impact Architect at HR@Heart Consulting, for a conversation about memorable HR experiences (both good and bad!), and how to create a great company culture. We also cover how to set boundaries at work, how HR differs from place to place, and why companies and organizations should never be described as “a family.” Key moments: Whether an employee’s happiness depends on their personal life or professional lifeHow to avoid “compassion fatigue”How a difficult CEO experience spurred Julie to start HR@Heart Consulting Why happiness at work is a journey, not a destinationWhy HR professionals need to be given access to the strategy of the organizationThe importance of picking battles and not “dying on every hill”Key links:Subscribe to HR Unplugged Series: https://www.bamboohr.com/resources/podcasts/hr-unplugged/Join HR Heroes Slack Community: https://join.slack.com/t/hrheroesworkspace/shared_invite/zt-21ad3f1r8-dkWC2EdmyhxUAHw9cGLdQwBamboo HR Homepage: https://www.bamboohr.com/Connect with Julie on LinkedIn: https://www.linkedin.com/in/iamjulieturney/

No employee is the same. The evolving needs of employees demand a shift toward holistic support that spans all of life's challenges, from caregiving, to illness, to childcare. This is key to building a healthier, more resilient workforce.In this episode, we sit down with Derek Lundsten, President and Chief Culture Officer at LifeGuides, for a conversation about the different ways organizations can support their workforce, and what’s missing in their efforts. We cover the importance of work-life balance, and how important it is for employees to get genuine downtime. Derek also shares how LifeGuides helps people who are going through challenges in their lives, and explains how more and more organizations are proactively addressing the needs of their teams.Finally, we discuss how to strike the balance between what is good for the business and what is good for the employee, and personal versus employer responsibility when it comes to ensuring wellbeing.Key moments: How LifeGuides matches people who are going through life challenges with someone who has faced a similar problem What methods employers can use to support their employees outside the workforce as well as inside Why jobs need to be matched with job descriptions Why employees need to be able to say ‘yes’ and ‘no’ The importance of having a learning budget The issues with employers providing benefits that their consultants are selling rather than asking their employees what they want Strategies to improve peer-to-peer support, from better listening to enshrining values and missionKey links:Subscribe to HR Unplugged Series: https://www.bamboohr.com/resources/podcasts/hr-unplugged/Join HR Heroes Slack Community: https://join.slack.com/t/hrheroesworkspace/shared_invite/zt-21ad3f1r8-dkWC2EdmyhxUAHw9cGLdQwBamboo HR Homepage: https://www.bamboohr.com/Connect with Derek on LinkedIn: https://www.linkedin.com/in/dereklundsten/

What’s your worst bad boss story? It seems like everyone’s got one. We expect leaders to provide guidance and make sound decisions, but that’s not always the case, and it can put employees and HR in a tricky position.In this episode (our first live show!), we sit down with Amy Butler, VP of People Operations at Awardco, and Jared Olsen, VP of People Experience at JobNimbus for a candid discussion about the challenges of poor leadership.We kick the conversation off by swapping our worst bad boss stories, including a shocking tale of fraud and an unexpected firing during maternity leave. But more importantly, Amy and Jared share the best lessons learned from bad past experiences and how they feed into their approach to people management today.We cover the importance of good coaching, transparent communication, setting expectations, and much more in this episode. It’s a must-listen for anyone looking to improve leadership at their organization!Key moments: Our worst bad boss stories and lessons learnedHow a poor onboarding experience inspired Jared’s thorough approach to onboarding todayStrategies to help employees dealing with poor managementWhy you should build a coaching cultureWhy Amy uses AMAs alongside engagement surveysHow poor people leaders can repair relationships with employeesWhy transparency and difficult conversations are importantHow responsible is HR for dealing with poor management?Key links:Subscribe to HR Unplugged Series: https://www.bamboohr.com/resources/podcasts/hr-unplugged/Join HR Heroes Slack Community: https://join.slack.com/t/hrheroesworkspace/shared_invite/zt-21ad3f1r8-dkWC2EdmyhxUAHw9cGLdQwBamboo HR Homepage: https://www.bamboohr.com/Connect with Amy on LinkedIn: https://www.linkedin.com/in/amy-poll-butler-b13b5291/Connect with Jared on LinkedIn: https://www.linkedin.com/in/jaredolsen/

Do you feel safe to express ideas and opinions at work without the fear of judgment or even punishment?In today's workplaces, we have a greater understanding of just how important mental wellbeing is to our teams, to us individually, and to our performance. And part of that is driven by our ability to feel safe and supported in the workplace. In this episode, we explore the important topic of psychological safety with Dr. Vaneeta Sandhu, Head of Operations and Emotional Fitness at Coa. Vaneeta breaks down what psychological safety looks like on an individual, team, and company-wide level, and what organizations can do to improve it. We explore the business case for prioritizing psychological safety and how demonstrating the positive impact on retention, job satisfaction, innovation, and productivity can help you get leadership buy-in to make it a priority.Key moments: What is psychological safety?Tips for effective feedback delivery and the importance of the 5:1 positive to negative feedback ratioWhat organizations can do to boost psychological safetyThe business case for psychological safety and how to get buy-in from leadership What leaders get wrong about psychological safetyKey links: Subscribe to HR Unplugged Series: https://www.bamboohr.com/resources/podcasts/hr-unplugged/Join HR Heroes Slack Community: https://join.slack.com/t/hrheroesworkspace/shared_invite/zt-21ad3f1r8-dkWC2EdmyhxUAHw9cGLdQw/Bamboo HR Homepage: https://www.bamboohr.com/Connect with Vaneeta on LinkedIn: https://www.linkedin.com/in/vaneetasandhu/

Imagine stepping into a new job and feeling instantly connected to your company's culture, values, and mission. That's the power of a well-designed onboarding program!In this episode of HR Unplugged, we dive back into BambooHR's journey to revolutionize our onboarding experience, with insights from Megan Galloway of Everleader, who’s back on the show for a catch-up. As Megan has been helping us revamp the onboarding process at BambooHR, we look at the results in this episode and answer common questions about the challenges of remote onboarding, how to integrate company values, and how to help new hires feel welcome.We talk about building on company values and how empowered leaders can help new hires hit the ground running and foster stronger connections in the company from day one. There’s plenty of great advice in this episode for improving your own process, so don’t miss it!Key moments: A recap from our previous conversation in episode 51 Why BambooHR decided to upgrade its onboarding experience How to integrate company values into onboarding A framework for a comprehensive onboarding process The results from our onboarding changes What to do after the formal onboarding processAdvice for upgrading your own process to make new hires feel welcome and get up to speed quicklyKey links: Subscribe to HR Unplugged Series: https://www.bamboohr.com/resources/podcasts/hr-unplugged/Join HR Heroes Slack Community: https://join.slack.com/t/hrheroesworkspace/shared_invite/zt-21ad3f1r8-dkWC2EdmyhxUAHw9cGLdQw/Bamboo HR Homepage: https://www.bamboohr.com/Tune in to part one of our onboarding discussion with Megan in episode 51: https://www.bamboohr.com/resources/podcasts/hr-unplugged/ Read the blog, The Definitive Guide to Onboarding: https://www.bamboohr.com/resources/guides/the-definitive-guide-to-onboardingDownload the ebook, The Definitive Guide to Onboarding: https://www.bamboohr.com/resources/ebooks/guide-to-onboarding

What does effective leadership look like when it feels like there’s never enough time to do all the things that HR leaders need to do?In this episode of HR Unplugged, host Anita Grantham sits down with Johnny C. Taylor Jr., President and CEO of SHRM, to explore the critical elements of leadership. We investigate some of the overlooked traits that make good leaders great, like empathy and courage, and how the expectations of modern leaders have changed. We tackle key topics like how leaders can balance celebrating the diversity of opinion in the workplace with managing conflict. Johnny brings some great insights to the table on the importance of civility in the face of disagreements and how leaders can take an active approach to make sure people are culturally aligned on what matters most. We hear some of Johnny’s methods for dealing with conflicting opinions, how he screens candidates during talent acquisition, and what he believes are the top three Cs of successful HR leadership. Key moments: Why empathy is an overlooked but core skill for leaders How to create a culture of civility How to ensure cultural alignment during the hiring processThe importance of establishing boundaries and company cultureJohnny’s framework for dealing with conflicting opinionsKey links: Subscribe to HR Unplugged Series: https://www.bamboohr.com/resources/podcasts/hr-unplugged/Join HR Heroes Slack Community: https://join.slack.com/t/hrheroesworkspace/shared_invite/zt-21ad3f1r8-dkWC2EdmyhxUAHw9cGLdQw/Bamboo HR Homepage: https://www.bamboohr.com/