AI that delivers for your city

Welcome to a new episode of Government's Future Frontiers, "the podcast that asks questions today to help create tomorrow." Host Bill Eggers, executive director at the Deloitte Center for Government Insights, is joined by Rochelle Haynes, managing director at What Works Cities, and Suma Nallapati, chief AI officer at City and County of Denver, to discuss practical, responsible, resident-centered AI adoption at the Smart City Expo World Congress, Barcelona. 

This episode of Government's Future Frontiers explores how global transportation systems are adapting and transforming for the future, drawing heavily from Deloitte's Global Transportation Trends 2025 report.

Tech can help governments transform—by driving efficiencies, improving service delivery, and cutting red tape—and earn their constituents' trust.

The concept of the "smart city" isn't new—but artificial intelligence is changing the game. All of that data coming in from various sensors and connected devices can now be parsed, combined, and amplified to make something greater than the sum of its parts. Guests: Costi Perricos, global gen AI business leader at Deloitte UK Michael Flynn, global infrastructure, transport and regional government leader at Deloitte Ireland Bill Eggers, executive director of Deloitte's Center for Government Insights Jumbi Edulbehram, global business development leader for smart cities and spaces at NVIDIA Nick Holmes, director of sustainable infrastructure and transportation at ServiceNow to explore what comes next. 

Innovations combined with traditional production methods may help society fend off food challenges and bring on a more sustainable future. Featured guests:  Randy Jagt, senior strategy partner in Deloitte Netherlands' Consumer industry PJ Rivera, Strategy & Growth leader for Deloitte Consulting LLP's Government & Public Services Erika Thiem, chief supply chain officer, Feeding America Danielle Nierenberg, president, and co-founder of Food Tank

Today's guests: Michael Flynn, Global Infrastructure, Transport and Regional Government lead for Deloitte Ireland Jamie Sawchuk, national leader for Government and Public Services Alliances and Ecosystems for Deloitte Canada Carolyn Murnaghan, national leader for Climate Adaptation and Resilience for Deloitte Canada Christina Crue, emergency manager and advisory principal for Deloitte & Touche LLP Justin Dawe, founder and CEO of Earth Force Technologies   Communities across the world are feeling the effects of climate change. That's unlikely to change any time soon. According to the World Meteorological Organization, 2023 was the hottest year on record. The National Centers for Environmental Information estimates there's a 97% chance that 2024 will break that record. The result of this warming—an increasing number of extreme weather events. The world is seeing more of these events, and they are increasing in severity. Governments, private sector innovators, and communities are working together to respond to, track, and mitigate the effects of extreme weather events. Solutions range from the tried and tested, like levees and spillways, to new and emerging technology, like AI and advanced sensing technology. To discuss these solutions, Tanya Ott is joined by Michael Flynn, Global Infrastructure, Transport and Regional Government lead for Deloitte Ireland; Jamie Sawchuk, national leader for Government and Public Services Alliances and Ecosystems for Deloitte Canada; Carolyn Murnaghan, national leader for Climate Adaptation and Resilience for Deloitte Canada; Christina Crue, emergency manager and advisory principal for Deloitte & Touche LLP; and Justin Dawe, founder and CEO of Earth Force Technologies. They discuss the challenges communities face and the potential solutions that may make a difference. Perhaps more importantly, they focus on the mindset shift that this new weather reality is bringing to communities all over the world. "Traditionally. you buy insurance for something that might happen once every 30 years," said Sawchuk. "But when it's happening once every other year, once every five years, we need to respond differently. We need to build differently. We need to plan differently. So, we're getting ahead of the risk versus just responding to the risk. And I think that's foundational. We need to mitigate the risk versus just buy insurance against it."  

The 'AI for Good' summit tackled topics of regulation, inclusion, and bias, while laying out a strong case for why AI is integral to the UN's sustainable development goals. Today's guests: Gustav Jeppesen, vice chair of Deloitte Denmark and Global lead in Central Government Ines da Costa Ramos, Director at Deloitte Belgium and leader in the AI practice. Audio from the UN's AI for Good Summit features excerpts from Antonio Guterres, Secretary-General of the United Nations Doreen Bogdan-Martin, Secretary-General of the International Telecommunication Union (ITU) Costi Perricos, Global Generative AI Leader for Deloitte UK Tomas Lamanauskas, Deputy Secretary-General of the ITU Thomas Schneider, Director of International Affairs at the Swiss Federal Office of Communications

Today's guests Sara Siegel, global Health Care sector leader and partner in the Healthcare Strategy practice at Deloitte UK Maurice Fransen, partner at Deloitte Netherlands specializing in AI transformation Dr. Avi Tsur, director of the Women's Health Innovation Center at Sheba Medical Center in Tel Aviv Renee Yao,  global healthcare AI startups business development lead at NVIDIA The global health system faces rising costs, a workforce shortage, and increasing burnout rates, but AI and other technology may present new solutions for patient care

Digital identity verification and secure data exchange tools are accelerating service delivery and opening new possibilities for growth in India. Guests: Dr. Pramod Varma, chief architect of Aadhaar, India's digital identity system Jaimie Boyd, Digital Government leader at Deloitte Canada NSN Murty, partner and consulting leader for Government & Public Services at Deloitte India Bill Eggers, executive director of Deloitte's Center for Government Insights.

Climate change and tech evolution are increasing stress on global infrastructure, but innovation and an eye on the greater good can ensure asset effectiveness far into the future.