Dial In: Navigating The Customer Service /Call Center Industry podcast

Dial In: Navigating The Customer Service /Call Center Industry

Muzick Hairston

I will be providing information on how to navigate the customer service call center industry.

7 Episodes

Episode 6:Little Things To Remember
12/28/2020
10:06
In this episode I provide some things to keep in mind when calling into customer service.
Episode 5 Quality Assurance
12/6/2020
8:31
In this episode I discuss Quality and Assurance and how it affects the customer service representative and the customer.
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Episode 4:The Answers That You give
11/24/2020
6:03
This episode is about the answers that you give during an interaction with a customer service representative
Episode 3 : Questions To Ask
9/24/2020
8:37
In this episode I discuss the questions to ask during the interaction with the customer service representative.
Episode 2 : Verification
11/24/2019
5:59
In this episode I talk about the verification process involved when calling in to a call center
Dial In: Navigating The Customer Service /Call Center Industry (Trailer)
11/24/2019
0:47
WELCOME Back!!! EPISODE 1
10/17/2019
2:06
This is an intro to my next segment that I will be discussing and providing information

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