Contract Heroes podcast

Contract Heroes

Pepe Toriello & Marc Doucette

The Contract Heroes Podcast covers all aspects of buy and sell-side contracting. Each episode features expert guests sharing insights on topics like evaluating technology vendors, avoiding implementation pitfalls, redlining best practices, and managing procurement contracts. It's the perfect resource for organizations looking to kickstart their digital transformation journey.

109 Episodes

Know Your Non-Negotiables With Amanda Matias
10/29/2026
20:05
Amanda Matias, Founder & CEO of Aligned Business & Sports Law, joins Marc to talk about negotiating contracts for small companies across the table from much larger ones. She explains how she reviews long enterprise master service agreements, sets a cli...
No Tool Fixes a Broken Process With Joel Gershon
8/18/2026
23:29
In this episode, Joel Gershon, Director, Partnerships at IntelAgree, discusses the changing world of contract lifecycle management (CLM), including the impact of AI, automation, and market consolidation. He shares his thoughts on how companies should c...
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The CLM Playbook: Lessons from a Global Rollout with Alyse Wilkinson & Otto Hanson.
7/30/2026
20:07
Featuring in this episode are Alyse Wilkinson and Otto Hanson to discuss how a global organization successfully implemented a contract lifecycle management (CLM) platform and integrated AI to transform contract review processes. From vendor selection t...
AI in Legal Ops: From Manual to Intelligent With Shelle Elzer
7/8/2026
15:07
AI is no longer a future concept; it's transforming legal operations today! In this episode of Contract Heroes, Shelle Elzer, Legal Operations Manager at NetApp, shares how her team successfully implemented Agiloft's AI platform, Astra, to streamline c...
From Bottlenecks to Breakthroughs in Legal Teams With Laurie Ehrlich
6/1/2026
19:55
In this episode of Contract Heroes, hosts Marc and Pepe welcome back Laurie Ehrlich, a legal leader who has navigated the full spectrum of the industry, from steering the "battleship" at global enterprises to leading a lean startup through a major acqu...
The Future of Smart Contracting With Kraig Conrad
5/7/2026
24:55
In this episode, Kraig Conrad, Chief Executive Officer of NCMA (National Contract Management Association), explains the role of the NCMA as a neutral forum supporting contract management across the U.S. federal space and globally. He highlights its cer...
Building Agile Legal Operations At Scale With Brian Powers
4/1/2026
17:49
Everyone's talking about AI for contracts. Not everyone can actually make it work. Brian Powers, Co-Founder and CEO of Markups.ai, has a refreshingly honest take: AI is overhyped, adoption is elusive, and most teams trying to "add AI" to their contract...
Building a Global Legal Operations Community With Anne Graue & Colin McCarthy
2/25/2026
28:59
Legal operations is growing fast, but there's no standardized pathway for professionals entering the field. That's the gap Colin S. McCarthy and Anne Graue are working to close with Our Legal Community (OLC). On this episode, Colin and Anne share why t...
Building Agile Legal Operations at Scale with Jessica Vander Ploeg
1/27/2026
24:46
In this conversation, Jessica Vander Ploeg, Vice President of Legal Operations at Belron, shares her unconventional journey from interior design and market research to leading global legal teams. Now Vice President of Legal Operations at Belron, she ex...
How AI Is Changing Contract Management with Nate Kostelnik
1/7/2026
16:25
In this discussion, Nate Kostelnik, a lawyer now handling contracts and IP for the Oncology Nursing Society, explains that contract lifecycle management (CLM) isn't "dead," but is improving with AI while still relying on core components such as intake,...

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