The Right Hand: A conversation on Chiefs of Staff with Phoebe Saintilan-Stocks
Fireside chat with Phoebe Saintilan-Stocks: trust, power and the real work of Chiefs of StaffIn this episode, I’m joined by Phoebe Saintilan-Stocks, author of The Right Hand, for a live fireside chat exploring what the Chief of Staff role really looks like behind closed doors — in politics, government and beyond.Drawing on interviews with some of the world’s most senior Chiefs of Staff (from Nelson Mandela to Jacinda Ardern, Tony Blair and Justin Trudeau), we unpack the realities of trust, discretion, loneliness and proximity to power — and why this role remains both misunderstood and indispensable.We cover:Should a Chief of Staff and their principal be friends?Why trust is the ultimate currency in the role — and how long it takes to earnThe Chief of Staff as gatekeeper, challenger and force multiplierHow isolating the role can be, and why informal peer networks matter so muchWhat surprised Phoebe most while researching The Right HandWhether AI could ever replace a Chief of Staff (short answer: no)Gender, visibility and discretion in Chief of Staff–principal pairingsWhat Chiefs of Staff go on to do next — and why some never quite switch offPhoebe also shares how she came to write The Right Hand, her work founding Missing Perspectives, and why the people behind the scenes often shape history more than we realise.Links & references:Chiefly website: https://www.chieflycos.comThe Right Hand by Phoebe Saintilan-Stocks - international orders: https://www.phoebesaintilanstocks.com/store/p/the-right-hand-internationalThe Right Hand by Phoebe Saintilan-Stocks - Australian orders: https://www.penguin.com.au/books/the-right-hand-9781761355745Missing Perspectives: https://missingperspectives.comConnect with me on LinkedIn (Poppy Johnson): https://www.linkedin.com/in/ukchiefofstaffexpert If you work as a Chief of Staff, or alongside one, this episode is a reminder of just how much judgment, empathy and invisible labour the role really demands - but also of how rewarding and exciting it can be!