Leaders in Healthcare

In this episode, Dr Jordan Vollrath sits down with Mike Zimic, founder of Human Scaffold and leadership coach to medical clinics across Canada, to work through a real clinic scenario: a new intake process that sparks a staff mutiny. They unpack why healthcare teams resist change, how social risk fuels passive-aggressive behaviour, and how to build the trust, candor and "discomfortable" culture that lets a clinic team grow.Hosted by Dr Jordan Vollrath and produced by Cherry Health00:00 – Introduction to Mike Zimic and Human Scaffold01:07 – Scenario: a new intake process sparks a staff mutiny03:03 – Why clinic teams resist change03:58 – Divide and conquer: one-on-one stakeholder feedback05:33 – "Don't do nothing": seizing the opportunity for change07:04 – Fear of running late: the real source of the pushback09:56 – Social risk, passive aggression and the after-meeting group chat13:10 – Lowering the activation energy for honest feedback14:25 – Building trust and psychological safety at work15:38 – Being "discomfortable": making discomfort sustainable17:09 – The comfort zone exercise: where do you spend your day?22:32 – Navy SEALs and practising discomfort23:32 – Mike's inspiration: from high school drama teacher to leadership coach25:23 – Book and conference recommendations for clinic leaders28:15 – Where to find Mike and Human ScaffoldConnect with us!Mike Zimic on LinkedIn: https://www.linkedin.com/in/mikezimicHuman Scaffold on Instagram: https://www.instagram.com/thehumanscaffoldexperienceDr Jordan Vollrath on LinkedIn: https://www.linkedin.com/in/jordanvollrath/Resources mentioned:How Minds Change by David McRaneyThinking, Fast and Slow by Daniel KahnemanOntario Medical Group Managers Association (OMGMA)Alberta Association of Medical Clinic Managers (AAMCM)Medical Group Managers Association of Canada (MGMAC)Learn more:Find out about Cherry Health's medical and healthcare recruiting solutions: https://ca.cherry.health/Find out about Human Scaffold and take the team questionnaire on the homepage: https://www.humanscaffold.com/Subscribe to Leaders in Healthcare for more of the innovators and experts shaping healthcare.#ChangeManagement #HealthcareLeadership #ClinicManagement #TeamCulture #PsychologicalSafety #LeadershipCoaching

In this episode, Dr. Jordan Vollrath discusses the latest insights into AI adoption in healthcare with Dr. Chandi Chandrasena and Ariane Siegel from Ontario MD. They explore survey results, practical applications, challenges, and the future of AI in clinical practice.Hosted by Dr Jordan Vollrath and produced by Cherry Health00:00 – Introduction to the Ontario AI survey and its significance01:14 – Survey goals and what the data reveals about AI use in clinics02:19 – Adoption rates of AI tools among clinicians, with a focus on AI scribes03:24 – Why AI scribes are the most popular and their role in workflow efficiency04:33 – Clinical decision support tools and their current usage05:25 – Barriers to AI adoption: safety, privacy, and cost concerns06:44 – Overcoming reluctance: building confidence and trust in AI07:39 – Legal, regulatory, and standards considerations for AI in healthcare12:46 – Rapid evolution of AI error rates and implications for clinicians13:43 – Developing standards and vetting processes for AI tools16:11 – Advice for clinicians starting with AI and the importance of critical evaluation19:27 – Upcoming Ontario MD digital health conference and key themes25:12 – The broader impact of AI on healthcare practices and trust26:59 – Resources and support for AI adoption in healthcareConnect with us!Dr Chandi Chandrasena on LinkedIn: https://www.linkedin.com/in/chandichandrasena/Ariane Siegel on LinkedIn: https://www.linkedin.com/in/ariane-siegel-54a9302/Dr Jordan Vollrath on LinkedIn: https://www.linkedin.com/in/jordanvollrath/Look forward to more conversations on AI and technology in medicine at the Digital Health Conference 2026 happening October 1st and 2nd in Toronto.Throughout the conference, participants can expect practical case studies, implementation insights, and real-world examples from community healthcare settings, with a focus on scalable solutions that improve clinician experience and patient care. Planned conference themes include:1. Artificial Intelligence in Clinical Practice - Exploring emerging AI applications that support clinical workflows, preventive care, decision support, and patient engagement while promoting safe and responsible implementation. (Privacy & Security)2. Reducing Administrative Burden and Reclaiming Clinician Time - Showcasing approaches that streamline documentation, coding, billing, research administration, and routine clinical processes to improve practice efficiency and reduce burnout.3. Modernizing Patient Access and Practice Workflows - Examining digital solutions that enhance patient intake, registration, attachment, communication, and care coordination across community practices.4. Building Trustworthy Digital Health Infrastructure - Discussing governance, knowledge management, standards, and implementation considerations that enable reliable AI-supported clinical decision making.5. Virtual Care and Digital Transformation - Sharing practical lessons on integrating virtual care and digital tools into routine practice to improve access, continuity, and measurable outcomes.6. Electronic Medical Record (EMR) Optimization - Demonstrating innovative uses of EMRs, standardized workflows, digital forms, and automation to support quality improvement and operational efficiency.7. Next Generation Clinical Support Tools - Highlighting emerging intelligent assistants, conversational AI, and large language model applications designed to augment not replace clinical practice.Learn more:Find out about Cherry Health's medical and healthcare recruiting solutions: https://ca.cherry.health/Visit www.ontariomd.live for more conference informationSubscribe to Leaders in Healthcare for more of the innovators and experts shaping healthcare.#AIinHealthcare #MedicalAITools #AIAdoption #ClinicalDecisionSupport #AIEthics #HealthcareInnovation

In this episode, we explore the growing field of wilderness medicine, the role of the Canadian Association for Wilderness Medicine (CAWM), and upcoming events in Whistler, BC. Learn about the diverse expertise, inclusive approach, and innovative training opportunities shaping wilderness medical care in Canada.Hosted by Dr Jordan Vollrath and produced by Cherry Health00:00 – Introduction to Wilderness Medicine02:58 – The Founding and Evolution of CAWM06:37 – Navigating CME During COVID and Beyond09:36 – Inclusivity and Diverse Learning in CAWM12:03 – Anticipating the Whistler 2026 Conference15:30 – Highlights from Past Conferences and ExtracurricularsConnect with us!Dr Dave Jerome on LinkedIn: https://www.linkedin.com/in/david-jerome-6643771ba/Dr Paula Slaney on LinkedIn: https://www.linkedin.com/in/paula-slaney-b325b6126/Dr Jordan Vollrath on LinkedIn: https://www.linkedin.com/in/jordanvollrath/Learn more:Find out about Cherry Health's medical and healthcare recruiting solutions: https://ca.cherry.health/Find out about CAWM and register for the Whistler 2026 conference: https://cawm.ca/cawm2026/Subscribe to Leaders in Healthcare for more of the innovators and experts shaping healthcare.#WildernessMedicine #CAWM #MedicalConference #CanadianHealthcare #EmergencyMedicine #FirstAid #SearchAndRescue #MedicalEducation

In this episode, Dann Ilicic shares insights on electrolytes, their role in athletic performance, and how proper repletion can enhance hydration and prevent cramps. Discover the science behind sodium, potassium, magnesium, and how to optimize electrolyte intake for health and performance.Hosted by Dr Jordan Vollrath and produced by Cherry Health00:00 – Introduction to Electrolytes and Insaltd02:58 – Understanding Sodium and Its Importance05:43 – The Role of Potassium and Magnesium08:31 – Sodium Loss Estimation and Its Implications11:25 – Hydration Strategies for Athletes14:24 – The Origin Story of InsaltdConnect with us!Dann Ilicic on LinkedIn: https://www.linkedin.com/in/dann-ilicic-3881193/Insaltd on LinkedIn: https://www.linkedin.com/company/insaltd-labs-inc/Dr Jordan Vollrath on LinkedIn: https://www.linkedin.com/in/jordanvollrath/Learn more:Find out about Cherry Health's medical and healthcare recruiting solutions: https://ca.cherry.health/Find out about Insaltd: https://getinsaltd.com/Subscribe to Leaders in Healthcare for more of the innovators and experts shaping healthcare.#Electrolytes #Hydration #Sodium #Potassium #Magnesium #AthleticPerformance #HydrationTips #SportsNutrition

Explore the innovative NanoSALV catalytic technology in wound care, its applications, safety, and impact on healthcare costs. Michele Smith shares insights from clinical trials, product benefits, and future potential.Hosted by Dr Jordan Vollrath and produced by Cherry Health00:00 – Introduction to NanoTest and Skin Care Innovations02:46 – The Role of NanoCell in Wound Care05:17 – Understanding Catalytic Therapy08:24 – Applications of NanoCell in Various Wound Types11:02 – Benefits of NanoCell in Acute and Chronic Wounds14:01 – Accessibility and Usage of NanoCell16:39 – Contraindications and Holistic Considerations19:22 – Specific Indications and Effectiveness22:18 – Challenges in Healthcare Innovation Adoption25:22 – Future of Skin and Wound CareConnect with us!Michele Smith on LinkedIn: https://www.linkedin.com/in/michele-smith-349652366/Dr Jordan Vollrath on LinkedIn: https://www.linkedin.com/in/jordanvollrath/Learn more:NanoTess and the NanoSALV Catalytic: https://www.nanotess.com/Find out about Cherry Health's medical and healthcare recruiting solutions: https://ca.cherry.health/Subscribe to Leaders in Healthcare for more of the innovators and experts shaping healthcare.#NanoSALV #WoundCare #CatalyticTherapy #SkinHealing #HealthcareInnovation #ChronicWounds #MedicalDevice #AlbertaHealth #SkinRegeneration #WoundHealingTechnology

Explore the origins, growth, and impact of the Canadian Women in Medicine (CWIM) conference, a unique event focused on wellness, community, and personal development for women physicians. Learn about its history, structure, and the powerful community it fosters. CWIM Gather 2026 will be in Winnipeg, MB on June 11th-13th at the RBC Convention Centre.Hosted by Dr Jordan Vollrath and produced by Cherry Health01:00 – Introduction and Conference Overview01:50 – Why Winnipeg and Venue Selection02:11 – History and Founding of CWIM03:07 – The Tragic Event That Inspired CWIM04:04 – Focus on Wellness and Personal Development05:33 – Maintaining the Conference’s Authenticity07:11 – The Importance of Wellness in Medicine08:18 – Growth and Community Engagement09:11 – Event Structure and Workshop Day10:41 – The Unique Vibe of CWIM11:41 – Attendance and Growth Over the Years13:15 – Impact and Emotional Significance14:31 – The Power of Support and Trust15:23 – Memorable Takeaways and Lessons17:05 – Community and Mutual Support During Events17:43 – Upcoming Speakers and Highlights18:36 – Changes and Innovations for This Year19:30 – Awards and Recognition19:56 – Final Thoughts and Invitation to AttendConnect with us!Dr Setareh Ziai on LinkedIn: https://www.linkedin.com/in/setarehziaimd/Dr Jordan Vollrath on LinkedIn: https://www.linkedin.com/in/jordanvollrath/Learn more:Find out about Cherry Health's medical and healthcare recruiting solutions: https://ca.cherry.health/Find out about CWIM Gather 2026: https://www.cwimgather.com/homeSubscribe to Leaders in Healthcare for more of the innovators and experts shaping healthcare.#CanadianWomenInMedicine #CWIM #PhysicianWellness #MedicalConference #WomenPhysicians #ProfessionalDevelopment #Burnout #CommunitySupport

Join us as we explore the mission of the DIL Walk Foundation and the upcoming Precision Health and Longevity Summit in Calgary. Discover how this event aims to revolutionize healthcare through personalized, proactive approaches to longevity and disease prevention.Hosted by Dr Jordan Vollrath and produced by Cherry Health00:00 – Introduction to the DIL Walk Foundation02:28 – The Mission and Impact of the DIL Walk Foundation05:29 – Understanding Precision Health and Longevity08:13 – The Precision Health and Longevity Summit Overview10:17 – Networking and Future Goals of the Summit12:41 – Overview of the Upcoming Summit13:43 – Acknowledging Partners and SponsorsConnect with us!Raman Kapoor on LinkedIn: https://www.linkedin.com/in/raman-kapoor-b227a211/Precision Health & Longevity Summit on LinkedIn: https://www.linkedin.com/company/precision-health-and-longevity-summit/Dr Jordan Vollrath on LinkedIn: https://www.linkedin.com/in/jordanvollrath/Learn more:Find out about Cherry Health's medical and healthcare recruiting solutions: https://ca.cherry.health/Find out about The Precision Health & Longevity Summit: https://precisionlongevitysummit.com/Subscribe to Leaders in Healthcare for more of the innovators and experts shaping healthcare.#DILWalkFoundation #LongevitySummitYYC #LeadersInHealthcare #CalgaryEvents #DoItForLongevity #YYCHealth #Longevity #PrecisionHealth #HealthInnovation #AIinHealthcare #HealthSpan #FutureOfMedicine #MedTech

In this episode, Jason Morehouse discusses the evolution of HiBoop, a platform revolutionizing mental health assessments. Discover how it streamlines diagnostics, enhances patient care, and integrates with clinical workflows. HiBoop offers over 50 assessments tailored for mental health providers. The platform enables quick, 15-minute assessments that can be repeated for tracking progress. Patients receive assessments via simple links, with no login required, ensuring ease of use. Clinicians can export data for research, reporting, and integration with EMRs.Hosted by Dr Jordan Vollrath and produced by Cherry Health00:00 – Introduction01:54 – Overview of HiBoop and Its Mission02:41 – The Need for Better Mental Health Diagnostics03:38 – How HiBoop Demystifies the Waters of Multimodal Assessments08:01 – Assessment Types and Customization Options09:36 – Patient Experience and Assessment Process11:20 – Follow-up and Monitoring Progress12:57 – Provider Workflow and Patient EngagementConnect with us!Jason Morehouse on LinkedIn: https://www.linkedin.com/in/jasonmorehouse/HiBoop on LinkedIn: https://www.linkedin.com/company/hiboop/Dr Jordan Vollrath on LinkedIn: https://www.linkedin.com/in/jordanvollrath/Learn more:Find out about Cherry Health's medical and healthcare recruiting solutions: https://ca.cherry.health/Find out about HiBoop!: https://hiboop.com/Subscribe to Leaders in Healthcare for more of the innovators and experts shaping healthcare.#mentalhealth #assessments #diagnostics #HiBoop #patientengagement #healthcaretechnology #psychiatry #medicine

In this episode, Dr Jordan Vollrath interviews Dr Joel Moktar about the development and impact of QuickChart, an AI-powered medical scribe platform designed to streamline clinical documentation and improve physician workflow. Dr Moktar shares how QuickChart was built by physicians to solve real-world documentation challenges, allowing clinicians to focus more on patients rather than typing or dictating notes. The conversation explores the evolution of medical documentation, multimodal AI workflows, and how artificial intelligence is transforming both clinical efficiency and patient experience across healthcare systems.Hosted by Dr Jordan Vollrath and produced by Cherry Health00:00 – Opening01:14 – Introduction to QuickChart04:03 – The Evolution of Medical Documentation06:52 – AI in Clinical Practice10:12 – Building QuickChart: The Journey13:06 – Enhancements and Upgrades in AI Technology16:04 – User Experience and Patient Interaction18:45 – Market Positioning and Target Users23:23 – Future of AI in HealthcareDr. Joel Moktar is an Orthopaedic Surgeon working in Northern Ontario and an Assistant Professor at NOSM University. He completed his medical degree and surgical training in Toronto and holds a Master’s degree in Engineering and Medical Device Development. Dr Moktar is passionate about healthcare innovation and developing technologies that improve efficiency, documentation quality, and patient care within public healthcare systems.Connect with us!Dr Joel Moktar on LinkedIn: https://www.linkedin.com/in/joel-m-44859b98/QuickChart on LinkedIn: https://www.linkedin.com/company/quickchart-ca/Dr Jordan Vollrath on LinkedIn: https://www.linkedin.com/in/jordanvollrath/Learn more:Find out about Cherry Health's medical and healthcare recruiting solutions: https://ca.cherry.health/Find out about QuickChart software: https://quickchart.md/Subscribe to Leaders in Healthcare for more conversations with innovators and experts shaping the future of healthcare.#AI #MedicalScribe #HealthcareTechnology #ClinicalDocumentation #AIinMedicine #QuickChart #HealthcareInnovation

In this episode, Jordan Vollrath interviews Shannon Vander Meulen, the founder of WaitWell, a platform designed to streamline the patient experience in healthcare settings. Shannon explains how WaitWell allows patients to book appointments and join waitlists via mobile devices or computers, significantly reducing the stress associated with waiting for healthcare services. The platform not only enhances user-friendliness but also provides transparency regarding wait times, enabling patients to use their waiting time productively. Shannon shares her inspiration for creating WaitWell, stemming from her experiences in managing a motor vehicle office where inefficiencies in waiting processes were evident.Hosted by Dr Jordan Vollrath and produced by Cherry Health00:00 – Opening01:24 – Introduction to WaitWell (conversation begins)03:22 – How WaitWell Works06:01 – Inspiration Behind WaitWell08:59 – Expanding into Healthcare12:21 – Patient Experience and Engagement13:53 – Cherry Health16:46 – Introducing Waillo: AI in Healthcare20:29 – Real-World Applications and Insights24:16 – Future of WaitWell and WailloShannon Vander Meulen is a subject matter expert in service delivery optimization. She is adept at leveraging technology to streamline processes. Before co-founding WaitWell, Shannon owned and managed a large government registry office. She also has 15+ years of classroom experience in Higher Education. Shannon leads the marketing team at WaitWell to build awareness of WaitWell and how queue, booking, and workflow technology can improve service for customers, staff, and administration at busy service locations everywhere.Connect with us!Shannon Vander Meulen on LinkedIn: https://www.linkedin.com/in/shannonvandermeulen/WaitWell on LinkedIn: https://www.linkedin.com/company/waitwell/Dr Jordan Vollrath on LinkedIn: https://www.linkedin.com/in/jordanvollrath/Learn more:Find out about Cherry Health's medical and healthcare recruiting solutions: https://ca.cherry.health/Find out about WaitWell software: https://waitwellsoftware.com/Subscribe to Leaders in Healthcare for more of the innovators and experts shaping healthcare.#WaitWell #HealthcareTechnology #PatientExperience #AppointmentBooking #AIinHealthcare #ShannonVanderMeulen #PatientWaitTimes #HealthcareEfficiency #DigitalHealthSolutions #Waillo