0:00
25:50
The Birmingham, Alabama, bank has developed artificial intelligence-based systems that can flag suspicious activity and guide customer service representatives. Amala Duggirala, the bank’s chief operations and technology officer, describes the AI work she and her team have been doing.
More episodes from "American Banker Podcast"
Don't miss an episode of “American Banker Podcast” and subscribe to it in the GetPodcast app.