2022 financial services industries outlook

Kate Hogan, global head of internal audit at Blackstone, on self-advocacy, sponsors, and stepping off the well-trodden path

Innovative new approaches and data-backed programs from both the public and private sectors show promise in finding solutions to homelessness and housing insecurity.

Deloitte's Monica O'Reilly and Jim Eckenrode discuss rising interest rates, inflationary fears and other factors driving decision-making as financial services firms plan for turbulent times

It’s not always best to value grit or follow-through, says Annie Duke, a former professional poker player who knows a thing or two about when to fold her cards. Hear her conversation with Deloitte's Steve Goldbach and Stuart Crainer of Thinkers 50 from the podcast The Provocateurs.

Digital transformation seems to be a given in most organizations. It’s not a question of whether they will do it, but what sort of return they can expect from it. But finding those returns may depend more on the underpinnings of the transformation, not the top-level technologies or grand ambitions that are expressed. John Marcante and Tim Smith have been in the trenches of digital transformations. Marcante spent almost 30 years in both technology and business leadership positions at Vanguard, culminating in his role as Global CIO. He led the company’s digital transformation in 2012, changing not just the technologies used but also the way Vanguard’s teams operated. He is currently CIO-in-residence for Deloitte Consulting LLP. Tim Smith is the head of  Deloitte Consulting LLP’s Tech Strategy and Business Transformation practice in the United States and leads the global team in digital transformation research. He authored the article Unleashing value from digital transformation: Paths and pitfalls, and is currently working on a new piece that identifies how organizations measure their digital transformation effects.  We spoke with Smith and Marcante about the importance of purpose in digital transformation, the factors that may lead to higher returns, and whether digital transformation is ever truly done.

Mary Ludgin, director of global investment research for Heitman, makes the case for lateral moves, role models, and redefining the criteria for a good hire

Holly Snyder, president of Nationwide Life Insurance, shares why courage, empathy and authenticity are key components of her leadership toolkit

Mary Mack, CEO of Consumer and Small Banking at Wells Fargo, shares how she’s led teams through layoffs, mergers, massive disruption, and personal tragedy

The road to leadership is different for everyone—for Vanguard’s Crystal Hardie Langston, it meant seeing the upside of disruption, insisting on accountability, and using data to shape the conversation around DE&I.

Employee well-being programs are a good start, but work processes and management practices might need to change too, according to two Deloitte workforce professionals