Unpacking Leadership Lessons with Marriott International President and CEO Tony Capuano

It’s never been more important to get your personal leadership brand right as a leader. But, it isn’t easy to concisely articulate what you want to be known for and what your unique value proposition is.   So, what is a personal leadership brand and how can you begin crafting it? How can you activate your leadership brand in the market? And, what are some of the common mistakes leaders make when cultivating their personal leadership brand?   In this episode of Leadership Lounge, we talk to some of our trusted advisors—Jenna Fisher, Rafael Martinez Gallardo, Shoon Lim, and Chief Marketing and Communications Officer and Executive Producer of Redefiners Amy Scissons—who share their perspectives on:    The three key elements that make up a strong personal leadership brand. How leaders can effectively activate their brand in the market. The benefits when leaders get it right—for themselves and their organization.  The advice they have for emerging leaders who are starting to craft their brand.   “I think earlier in one's career, there’s a tendency to want to be well-rounded and to try to hone things that perhaps you're not as naturally good with, and that's great. But I also think what's really important is to do the self-reflection, to figure out what is it that I am uniquely good at? What can I opine on to others? What can I be an expert at?”  Jenna Fisher, Leadership Advisor, Russell Reynolds Associates.    Listen now on Apple, Spotify, and YouTube.       Four things you’ll learn from this episode   Your leadership brand exists whether you shape it or not. Take control of your narrative by clearly defining your values, passions, and the legacy you wish to leave behind.  Authenticity is key to a powerful leadership brand. Align your public persona with your true self to build trust and credibility. Don’t try to imitate anyone else. Don't just broadcast; interact. Your brand thrives on meaningful engagement with your community. Curate, create, and contribute to discussions to establish a dynamic presence.  Your brand is a journey, not a destination. Continuously refine it through self-reflection, feedback, and intentional content creation. Remember, depth and consistency over time yield a robust presence.  In this 16-minute episode, we will cover:   (3.00) How a well-crafted personal leadership brand can differentiate you in a crowded marketplace.  (3.47) The importance of clarity, congruence, and consistency when building your brand.  (7.51) How much of what a leader shares should be personal.  (8.12) How to identify what topics you should speak on.  (11.17) One common mistake leaders make when creating their personal leadership brand.  (14.04) Why there are no quick fixes to establishing your brand.   A closer look at the research from this episode:   Global Leadership Monitor 2022, Russell Reynolds Associates  The New Leadership Portrait, Russell Reynolds Associates   Listen now on Apple, Spotify, and YouTube.  

Not many CEOs would roll up their sleeves and ride on the back of a waste truck at 2am once a week for seven years. But for today’s guest, it was the best way to get to know his employees and learn first-hand what impacts their productivity in the field.  In this episode, Waste Management President and CEO Jim Fish joins Simon and guest host Emma Combe – host of Redefiners’ sister podcast, Leadership Lounge – to dig into what it takes to run a $20 billion company working on the frontlines of sustainability. Jim shares his insights into the importance of putting people first and creating sustainable value through all phases of the waste cycle – from recycling and composting to producing renewable natural gas as a byproduct from landfills to running his waste fleet on natural gas. He also talks about his views on CEOs weighing in on social topics and the delicate balance leaders need to strike between having a personal opinion and the broader responsibility to shareholders.   We'll also hear from Justus O’ Brien, a Managing Director in our Stamford office, who will outline what it takes to transition from the CFO role to the top seat.   Four things you’ll learn from this episode: How to get your team on board with sustainability initiatives How to adapt your business to changing market conditions  What it takes to create a people-first organization What is the CEO’s role when it comes to social issues How to balance and prioritize the many responsibilities and stakeholders a CEO has to manage  If you enjoyed this episode, you might also like these Redefiners episodes: Putting Sustainability Talk into Action with former Enel CEO Francesco Starace Leadership Lounge: Advice on when—and how—to weigh in on social issues Daring to Build a More Sustainable World with Kate Brandt and Sophia Mendelsohn Unpacking Leadership Lessons with Marriott International President and CEO Tony Capuano 

Leaders today are operating in a business landscape with new issues, expectations, and pressures to contend with. This new world demands a new breed of leader.So, how can you become a future-ready leader? What key skills will help you stand out and succeed in a fast-changing world? How can hiring managers identify whether leaders are ready for the role today—and are able to continue to develop and succeed in the role long-term?In this episode of Leadership Lounge, we talk to some of our trusted advisors—Erin Zolna, Tobias Bothe-Hutschenreuter, and Dana Landis—who share their perspectives on:  The four foundational skills that are important for leaders to succeed today.How leaders can boost their staying power in the role through self-awareness and making time for reflection.Why continuous development is critical—no matter how senior a leader is. The knock-on impact for diversity when hiring managers hire for potential and experience.Four things you’ll learn from this episode When hiring your next leader, look at their readiness for the role today, but also their capacity to grow and evolve for when the operating environments inevitably shift. Curiosity, resilience, systems thinking, and social intelligence are key skills that you will want to ramp up to succeed in the long term.The higher up you go in an organization, the less likely you are to think about yourself as someone who is growing and developing. But it’s important you continue to look for learning opportunities. Having a purpose and knowing your values as a leader is critical to not only your longevity, but the legacy you leave at an organization. A closer look at the research from this episode: The Future of LeadershipSeason 4 - Ep. 10 | Driving Transformation with Volvo Cars President and CEO Jim Rowan | Redefiners - Podcast Series | Russell Reynolds AssociatesGlobal Leadership Monitor CEO Turnover Index Power, Influence, and CEO Succession (hbr.org) 

What does it take to transform a small regional traditional energy provider into a global renewable energy powerhouse? In today’s episode, Hoda and Simon are joined by the Chair of the Governance Board for Sustainable Energy for All and former Enel CEO Francesco Starace, who led the transformation of Enel from its start in electric generation in Italy to become a world leader in all renewable technologies, including wind, solar, hydroelectric, and geothermal, operating in 30 markets. Francesco shares his insights into how he scaled the business, while keeping everyone’s focus on their north star of purpose and vision. He also talks about how Enel used a three-year-out timeline to make key decisions on strategic investments and how he uses technology and digital transformation to better serve customers. We'll also hear from Rich Fields, a Managing Director in our Boston office, who will outline how boards can leverage the transformational impact of AI while being mindful of the significant risks. If you enjoyed this episode, you might also like these Redefiners episodes: Daring to Build a More Sustainable World with Kate Brandt and Sophia Mendelsohn Leadership Lounge: What do top-performing teams have in common? Transforming the Energy Sector with Baker Hughes CEO Lorenzo Simonelli Doing Well by Doing Good: Feike Sijbesma, CEO Emeritus of Royal DSM, on the Power of Bold Change Feeding the World and Protecting the Planet with Yara International CEO Svein Tore Holsether 

In the last year, AI has moved from a boardroom buzzword to a business imperative. But, while some leaders have sprinted ahead in their AI adoption, others remain at the starting line. So, what skills are important to help you unleash the potential of AI? Why is AI a leadership issue? And how do you overcome barriers that might be preventing you from acting?In this episode of Leadership Lounge, we talk to some of our trusted advisors—Tuck Rickards, Dana Landis, and Dan Cullen—who share their perspectives on:Why everyone in the organization must own AI—not just the tech department.The key reason why most tech transformations fail.The benefits and risks that AI poses for leaders.A closer look at the research from this episode:Global Leadership Monitor Leadership Labs | Russell Reynolds Associates

Being a first-time CEO can be a daunting transition filled with risk and opportunity, something that TCW Group President and CEO Katie Koch has experienced firsthand. In today’s episode, Clarke and Hoda talk with Katie about her career journey in the financial industry, from her early years as an intern at Goldman Sachs to becoming a first-time CEO at TCW. She shares what it takes to be a good leader and the skills needed to make tough decisions and take people where they may not want to go, including empathy, asking questions and listening, discipline of process, and the importance of having a great coach. She also shares her thoughts on how to navigate volatile global markets and the inherent friction of AI and business transformation.  We'll also hear from Sean Dineen, a Managing Director in our Boston office, who will outline what it takes to succeed in the first few days and months as a new CEO.  If you enjoyed this episode, you might also like these Redefiners episodes: Unpacking Leadership Lessons with Marriott International President and CEO Tony Capuano Leadership Lounge: How to nail your first year as CEO In the Fast Lane: A Conversation with FIA CEO Natalie Robyn Planting Long-Term Investment Seeds with Markel Group CEO Tom Gayner Opening Hearts and Minds on Late Night News with MSNBC’s Stephanie Ruhle 

No one is immune from burnout. Not even accomplished leaders. In fact, we often find that it’s thehighest performing, most passionate leaders who are most at risk from burnout.So, what can you do to address this growing problem? What are the warning signs of burnout? And,when a leader reaches burnout, what are the consequences for the individual and the organization?In this episode of Leadership Lounge, we talk to some of our trusted advisors—Nic Cutts, GuylaineDavid, and Henryk Krajewski—who share their perspectives on:How leaders can spot the warning signs of burnout in themselves—and their teams.Why it’s important leaders reframe their attitudes toward burnout.How leaders can avoid creating a burnout culture in their organization.How toxic positivity can lead to burnout.A closer look at the research from this episode:World Health Organization, Burnout: An Occupational PhenomenonRussell Reynolds Associates, Redefiners Podcast, Season 2 - Ep. 18 | From Burnout to Performance: Creating a Culture of Resiliency (Re-Release) with Annastiina Hintsa, CEO, Hintsa PerformanceRussell Reynolds Associates, Executive Assessment & BenchmarkingRussell Reynolds Associates, The New Wellness at Work: Improving Culture via Employee WellbeingAXA UK and Centre of Economic and Business Research, The true cost of running on empty: work-related stress costing UK economy £28bn a yearThe Mindful Business CharterBBC News Lloyds boss: Mental health issues can break livesBBC News Jacinda Ardern to quit: ‘I no longer have enough in the tank’The Negative Impact Of Toxic Positivity In The Workplace (forbes.com)Why Six Hours Of Sleep Is As Bad As None At All - Fast Company

When it comes to technology and transformation, the automotive industry is at the forefront of change. Government regulations, changing consumer demands, new technology and climate change have forced auto manufacturers to evolve their approach.  In today’s episode of Redefiners, Clarke and Hoda talk with Jim Rowan, President and CEO of Volvo Cars, about his career “shift” from consumer electronics to the automotive industry. Jim talks about Volvo’s ambitious goal of going fully electric by 2030, the intersection of design, collaboration and innovation, leading through disruption, and the power of curiosity and hard work to accelerate learning and solve big problems.   We'll also hear from Tristan Jervis, a Managing Director in our London office, who will outline what it takes to cultivate a tech-first culture—and how it can boost your organization’s resilience to face what’s next.  If you enjoyed this episode, you might also like these Redefiners episodes: The Necessity of Change with President and CEO of Wells Fargo Charlie Scharf In the Fast Lane: A Conversation with FIA CEO Natalie Robyn Leadership Lounge: How to nail your first year as CEO Leadership Reimagined: Transformation Tips from Jim Hagemann Snabe   

How well a leadership team performs can make or break an organization. But, given that market conditions are in constant flux, and C-suites are shouldering more responsibility than ever before, getting the balance right in your top team is far from easy.So, what are some of the key characteristics of a high-performing leadership team? How do successful teams foster a culture of collaboration and trust? And, how do you go about having uncomfortable conversations with your team?In this episode of Leadership Lounge, we talk to some of our trusted advisors—Emmy Melville, Nicholas Anderson, and Miriam Capelli—who share how CEOs can elevate their team’s performance and drive the organization forward. Tune in to discover the importance of productive tension in your C-suite, how psychometric data can aid challenging conversations, and why T-shaped leaders are considered key to the success of an executive leadership team.A closer look at the research from this episode:Bain & Company, At the Top, It’s All about TeamworkForbes, Phil Jackson Brings NY Knicks ’Mindful ManagementRussell Reynolds Associates, CEO Turnover IndexRussell Reynolds Associates, Indispensable Tensions: Leadership Span and the Science of C-suite Success

When it comes to disruption, transformation, and change, perhaps no industry has experienced this more over the past decade than the financial services industry. From online and mobile banking, to FinTechs, to data analytics and AI, to changing regulations, leaders of banking and financial service institutions have had to navigate through a tremendous amount of change.   On this episode of Redefiners, President and CEO of Wells Fargo, Charlie Scharf, sits down with Clarke and Hoda to peel back the covers on how he’s managed through so much change over his more than 25-year career in financial services. Charlie talks about his leadership journey, from his early years working with banking legends Jamie Dimon, Sandy Weill, and Bob Lipp, to his first actions to restore trust and confidence as a new CEO at Wells Fargo during a tumultuous time for the company. He’ll share his insights on how he manages culture to balance the risk of change while protecting what’s working in the business, how he views FinTech companies, gaining new perspectives from board roles, and how technology and AI have transformed the financial services industry and where it’s going next.  We'll also hear from Tuck Rickards, a Managing Director in our San Francisco office, who will outline the barriers leaders face when implementing AI—and how to bridge them.  If you enjoyed this episode, you might also like these Redefiners episodes: Leadership Lounge – Why even top leaders need a mentor Unpacking Leadership Lessons with Marriott International President and CEO Tony Capuano Front Row Seat to the Digital Revolution with Microsoft Vice Chair and President Brad Smith – Part 1 and Part 2 Private Investment Guru David Rubenstein Goes Public on How to Be a Successful Leader & Investor