Pleo's proactive data strategy for customer success

How does Oscar Health harness data to transform healthcare? Join Theivanai Palaniappan as she shares how data powers personalized plans, ensures cost transparency, and drives innovation. From AI tools to centralized governance, discover the strategies that make healthcare more accessible and member-focused. Tune in for insights on leading impactful data teams!

KK’s work has laid a solid foundation for Haleon’s data-driven future. As Haleon continues its journey, the focus will be on refining AI practices, ensuring responsible data use, and empowering even more employees with the tools and understanding they need to leverage data confidently in their roles.

Tuli, Head of Data at Upsolver, shares how her team keeps data simple and powerful, from leveraging Iceberg to crafting customer-centered insights. She dives into Upsolver’s agile culture, making data accessible without over-engineering, and offers tips on balancing small data challenges with big strategic wins.

Sacha, VP of Data Science at CoverMyMeds, shares how his team uses data to make medication more accessible and affordable. He dives into the company’s startup culture and talks about the challenges of centralizing data while staying compliant.

Marienne, VP of Data at Personio, shares how his lean data team drives a big impact at Europe’s leading HR software company. He reveals Personio’s unique data setup, their biggest wins like the ‘Voice of Customer’ tool, and tips on building a high-impact team that’s both business-savvy and technically strong.

Join Maddie Daianu, Head of Data at Credit Karma, as she shares how her team uses over 60,000 data points per member to deliver personalized financial guidance. From building powerful recommendation engines to harnessing Gen AI for smarter tools, Maddie dives into her leadership tips, data wins, and what’s next for Credit Karma’s innovative journey.

Join Anandita Misra, Global Director of Knowledge Activation and Trust at Decathlon, as she shares how data drives innovation at the world’s largest sports retailer. From scaling GenAI to improving customer experiences, Misra dives into her team’s wins, challenges, and plans for the future—all while balancing trust, governance, and cutting-edge AI.

In this episode, Lauren Sypniewski shares how Deepgram is redefining voice AI by building models that feel human. She talks about scaling data operations, crafting multilingual models, and tackling real-time conversational challenges. Lauren’s insights on curiosity-driven teamwork and focusing on what matters most will inspire anyone passionate about solving big problems in AI and data.

Dive into Lloyds Banking Group’s data transformation with Boteju. Learn how data powers personalized banking, AI innovation, and decision-making across 350 years of history. From building a culture of curiosity to modernizing legacy systems, discover what’s next for Lloyds’ data-driven future.

Discover how Rappi uses data to power rapid deliveries, personalized recommendations, and fintech operations. Zhong shares insights on Rappi’s data culture, tools like Snowflake and Fivetran, and his team’s biggest wins, from real-time insights to scaling efficiency.