Why Character Matters in Leadership | John Neyer & Troy Black
In a world being transformed by technological disruption, uncertainty, and unprecedented change, leadership skills and expertise are essential, but character may matter more than ever.In this episode of 12 Geniuses, host Don MacPherson is joined by John Neyer and Troy Black to explore the role of character in effective leadership. Troy Black is a retired U.S. Marine whose distinguished military career culminated in serving as the fifth Senior Enlisted Advisor to the Chairman of the Joint Chiefs of Staff and the 19th Sergeant Major of the Marine Corps. John Neyer is a former Marine who went on to build a successful career in financial services and now works as a business and leadership coach.Together, they examine what character really means, how to recognize it in others, and how leaders can cultivate it in themselves and those they lead. They discuss why character is especially important when established norms are challenged, why great leadership depends on effective followership, and how trust, integrity, accountability, and shared purpose shape successful teams. They also explore what remains fundamentally human about leadership, even as technology and the world around us continue to change. As the future of work and leadership evolves, one question remains: What kind of person do you need to be to lead others well?About John Neyer & Troy BlackJohn Neyer has 30 years of experience in consulting and leadership development. His most impactful contributions have been in coaching and consulting for top financial advisors and executives in North America and Europe, where he has partnered with prestigious firms such as McKinsey & Company, American Express, and Wells Fargo.A proud Marine Corps veteran, John embodies the core principles of Marine Corps Leadership, emphasizing discipline, integrity, and teamwork. He is a lifelong learner dedicated to mentoring others, actively supporting initiatives like Everwise and Reboot Recovery to empower business professionals and assist veterans and first responders.Troy Black is a retired United States Marine with 37 years of active-duty service, culminating as the 19th Sergeant Major of the Marine Corps and the 5th Senior Enlisted Advisor to the Chairman of the Joint Chiefs of Staff (SEAC)—the senior enlisted position across all branches of the U.S. Armed Forces.As a senior advisor to the Secretary of Defense and the Chairman of the Joint Chiefs of Staff, Troy provided counsel on matters impacting the officers, enlisted personnel, and civilians who form the foundation of the Department of Defense. His experience includes leading through national-level crises, implementing institutional reforms, and guiding modernization initiatives that align operational capability with strategic objectives.Troy currently serves as a strategic advisor, educator, and speaker, focusing on leadership, organizational modernization, and national service. He is dedicated to developing leaders—both military and civilian—who possess the character, competence, and courage to excel in demanding environments and to strengthen the institutions they serve.