The Hearing Professional Podcast

In this episode of the Hearing Professional Podcast, hosts Alissa Parady, CAE, and Michael K. Andreozzi, BS, BC-HIS, welcome Jaysee A. Soto, HAS, BC-HIS, board-certified hearing aid specialist and owner of Altamonte Family Hearing in Altamonte Springs, Florida. Jaysee shares his journey from working in a hearing healthcare call center to becoming a licensed hearing aid specialist and eventually opening his own practice just months before the COVID-19 pandemic. He reflects on the challenges and rewards of entrepreneurship, balancing business ownership with family life, and transitioning from patient care to leading and mentoring a growing team. The conversation also explores how his social media persona, “The Bald Hearing Guy,” has become a platform for authentic industry conversations, the importance of diversity and bilingual care in making hearing healthcare more accessible, and how Disney-inspired customer service principles can create memorable patient experiences. Jaysee also discusses the value of professional advocacy and his passion for developing the next generation of confident, skilled hearing aid specialists. This episode is sponsored by Darwill - Marketing That Drives Results.   The Hearing Professional Podcast is produced by Association Briefings.

In this episode of the Hearing Professional Podcast, hosts Alissa Parady, CAE, and Michael K. Andreozzi, BS, BC-HIS, welcome David Kimbel, BC-HIS, owner of Better Hearing Centers, to share his journey from business student to hearing healthcare professional and practice owner. Kimbel reflects on purchasing and growing the practice, including the importance of surrounding himself with experienced people, expanding only when the right team is in place and maintaining a high level of patient care as the business grows. He discusses creating a relationship-driven, small-town experience that generates strong reviews and referrals, as well as his approach to marketing, tracking performance and balancing the clinical and business sides of ownership. The conversation also explores the value of peer networks, working alongside family members and becoming involved in state leadership and advocacy to stay informed about changes affecting the profession. This episode is sponsored by Darwill - Marketing That Drives Results.   The Hearing Professional Podcast is produced by Association Briefings.

In this episode of the Hearing Professional Podcast, hosts Alissa Parady, CAE, and Michael K. Andreozzi, BS, BC-HIS, welcome Cheryl Ward, BC-HIS, with Audiology Services of Chattanooga, to discuss her journey into hearing healthcare and the importance of professional development. Cheryl shares how her career evolved from ENT and audiology practice management to becoming a licensed hearing aid specialist, and reflects on the mentors and training that helped her along the way. She also discusses the need to introduce more people to hearing healthcare as a career, the life-changing impact hearing professionals can have on patients and families, and her commitment to board certification, continuing education, professional service, and mentoring the next generation of providers. This episode is sponsored by Darwill - Marketing That Drives Results.   The Hearing Professional Podcast is produced by Association Briefings.

In the inaugural episode of the Hearing Professional Podcast, hosts Alissa Parady, CAE, and Michael K. Andreozzi, BS, BC-HIS, welcome Patrick S. Kochanowski, BS, ACA, BC-HIS, immediate past president of the International Hearing Society, to discuss his nearly 30-year career in hearing health care. Patrick shares the experiences that shaped his patient-first philosophy, the lessons he learned building a successful multi-location practice, and the importance of investing in staff, mentorship, and lifelong learning. The conversation also explores the value of volunteer leadership, advocacy, professional development, and why relationships and personalized care will remain at the heart of the profession—even as technology and AI continue to evolve. This episode is sponsored by Darwill - Marketing That Drives Results.   The Hearing Professional Podcast is produced by Association Briefings.

Welcome to the Hearing Professional Podcast, the official podcast of the International Hearing Society. Hosted by IHS Executive Director Alissa Parady and IHS President Michael Andreozzi, the podcast features conversations with leaders, innovators, and experts advancing the future of hearing healthcare. From clinical best practices and emerging technologies to business insights, advocacy, and professional development, each episode delivers practical knowledge and meaningful discussions designed to help hearing healthcare professionals strengthen their expertise, grow their practices, and better serve their patients. Subscribe today and join us when the Hearing Professional Podcast launches in July 2026.