5 Components of C3 De-Escalation

This episode is brought to you by the Change Makers Certification Program!  Brian Robbins has been a leader throughout his 30-plus year career as a professional who builds relationships, organizes situations and teams, and collaborates to solve problems.  Brian has a B.B.A. in Finance from Iowa State University.  His career has been mostly focused in the Des Moines metropolitan area and has spanned a diverse set of business verticals including publishing, financial services, agriculture, healthcare, technology services, and retail.  Brian’s approachable and collaborative work style, complemented by exceptional organizational skills, enable him to easily engage teams to focus and deliver.  Brian enjoys learning and helping others grow, including mentoring several young professionals and colleagues.   In this episode, Brian and Sinikka explore the art of leadership in both business and life, emphasizing that leadership is a learned skill, not just an innate trait. Drawing from personal experiences and Biblical examples, including Jesus’ servant leadership, we highlight how leaders shape teams, influence outcomes, and guide others toward shared goals. We also discuss the omnipresence of leadership—whether in business, families, or faith communities—and how selfless acts, like Jesus’ interaction with the woman who touched His robe, demonstrate the power of connection. Tune in for practical lessons on growing as a leader and leading with purpose.

This episode is brought to you by the Change Makers Certification Program!    David Ziemann is a technology leader with over 15 years of experience guiding high-performing software teams. As the founder of MoreThanCoders | Soft Skills Guides and Resources for Software Engineers , he is passionate about helping technology professionals build the skills not taught in school—like communication, conflict resolution, and leadership. David empowers others to thrive in their careers and create positive impact in their organizations.   In this discussion on positive influence, Sinikka and David explore how to lift others up through inspiration, trust, and empowerment. Influence isn’t just about authority or charisma; it’s about making a meaningful impact by providing value, building strong relationships, and empowering those around you. By focusing on solving real problems, aligning with shared goals, and acting with integrity, you can create an environment where trust thrives. Encouraging autonomy, recognizing contributions, and embracing diverse perspectives further enhance your ability to lift others, helping them grow while strengthening the collective success of the team. Through these actions, anyone can become a powerful force for good, elevating those around them and creating lasting positive change. 

This episode is brought to you by the Change Makers Certification Program!  Sinikka Waugh - Connect with me on either LinkedIn or send me an email! Founder, Owner, Trainer, and Coach Sinikka Waugh, PMP, President and CEO of Your Clear Next Step, spends her days helping people have better workdays. Trainer, coach, business leader, and difference maker, Sinikka is known for consistently helping people solve problems and get things done at work. With a 20+ year background in languages, literature, and project management, Sinikka has helped over 50,000 people have better workdays since 2008. Her clients value how her professionalism blends seamlessly with her down-to-earth, “try this now” approach and her passion for helping others. Sinikka holds a BA from Central College, an MA from the University of Iowa, and is a certified Project Management Professional through the Project Management Institute (PMI).   Build More Forts is about finding joy, even in the toughest seasons. Hosted by Sinikka, this episode invites you to shift your focus from darkness and discouragement to the intentional pursuit of joy. After experiencing a tough year both personally and in business, and feeling off-track, Sinikka discovered that joy isn’t something that just happens—it’s a choice you make. In this episode, she shares how to intentionally seek out joy, even when life feels hard or uncertain. Through personal stories and practical insights, Sinikka encourages listeners to make time for joy, and for her that looks like trusting in God, and choosing to look beyond the darkness. Yes, at times, it means to actually build the fort! If you’re feeling lost or overwhelmed, Build More Forts is a reminder that joy is always within reach—if you choose to go there.

This episode is brought to you by the Change Makers Certification Program!  Sinikka Waugh - Connect with me on either LinkedIn or send me an email! Founder, Owner, Trainer, and Coach Sinikka Waugh, PMP, President and CEO of Your Clear Next Step, spends her days helping people have better workdays. Trainer, coach, business leader, and difference maker, Sinikka is known for consistently helping people solve problems and get things done at work. With a 20+ year background in languages, literature, and project management, Sinikka has helped over 50,000 people have better workdays since 2008. Her clients value how her professionalism blends seamlessly with her down-to-earth, “try this now” approach and her passion for helping others. Sinikka holds a BA from Central College, an MA from the University of Iowa, and is a certified Project Management Professional through the Project Management Institute (PMI).   In a world that constantly pushes us to do more, be more, and achieve more, it's easy to forget that taking care of ourselves is not a luxury, but a necessity. Self-care isn't about pampering or indulgence—it's a fundamental aspect of adulting. It’s the conscious choice to prioritize our well-being, so we can show up fully in our work, relationships, and lives.   At the core of self-care is emotional intelligence: the ability to recognize, understand, and manage our emotions. When we are emotionally aware, we can better navigate stress, prevent burnout, and make more thoughtful decisions. Self-care begins with self-awareness—taking time to assess where we are emotionally, physically, and mentally. Once we know where we stand, we can move toward self-management: creating strategies that help us maintain balance, set boundaries, and respond to life’s demands in a healthy way.   Self-care also requires us to examine our priorities. What really matters to us, and how do we protect and nurture those values? As adults, it’s our responsibility to care for what’s most important—not just for others, but for ourselves. When we take care of our own needs, we have the energy, focus, and resilience to show up and do the work that matters, whether it’s at home, in our careers, or in our communities.   Tune in for more on how self-care is not about escaping responsibilities, but rather how it’s about embracing them fully, with the emotional and physical resources we need to succeed. It's adulting at its finest.

This episode is brought to you by the Change Makers Certification Program!  Sinikka Waugh and Mike Rice discuss God’s Plan is Always Better than My Plan (Jeremiah 29:11). As a dedicated IT Staffing executive and leader, Mike's commitment lies in orchestrating teams to deliver exceptional outcomes for their valued clients. With a relentless focus on nurturing talent and fostering innovation, he lead the organization in identifying, recruiting, and deploying top-tier IT professionals who not only meet but exceed the specific needs and aspirations of their clients. By leveraging cutting-edge strategies and a deep understanding of the tech landscape, Mike empowers their teams to curate solutions that drive success for their clients, fostering enduring partnerships built on trust, reliability, and excellence. It's his passion to align their expertise with the dynamic demands of the industry, ensuring that they consistently deliver unparalleled services and cultivate environments where businesses thrive through exceptional talent acquisition and management. For 25 years, Mike dedicated himself to the IT Consulting field, navigating diverse roles from recruiting and account management to branch management, regional directorship, and executive leadership. His fundamental philosophy centers around fostering businesses incrementally through individual relationships while steadfastly adhering to faith-driven principles in every action. Beyond his professional pursuits, Mike finds joy in golfing, actively participating in Life Change Church, and cherishing moments with his wife and four adult children. Life Verse: Matthew 6:33 “Seek ye first the kingdom of God and his righteousness, and he will give you everything you need.”

This episode is brought to you by the Change Makers Certification Program!  Sinikka Waugh - Connect with me on either LinkedIn or send me an email! Founder, Owner, Trainer, and Coach Sinikka Waugh, PMP, President and CEO of Your Clear Next Step, spends her days helping people have better workdays. Trainer, coach, business leader, and difference maker, Sinikka is known for consistently helping people solve problems and get things done at work. With a 20+ year background in languages, literature, and project management, Sinikka has helped over 50,000 people have better workdays since 2008. Her clients value how her professionalism blends seamlessly with her down-to-earth, “try this now” approach and her passion for helping others. Sinikka holds a BA from Central College, an MA from the University of Iowa, and is a certified Project Management Professional through the Project Management Institute (PMI).

Sinikka Waugh and Chad Brown discuss The Two Types of Trust. Join in and explore the two types of trust: blind trust, where we overlook potential risks, and mature trust, which acknowledges the possibility of betrayal while fostering deeper connections. Sinikka and Chad discuss how blind trust can lead to confusion and chaos, while mature trust provides meaningful feedback and minimizes the impact of breakdowns. They will share practical tips for cultivating mature trust in your relationships, including the importance of detailed conversations, attentive follow-ups, and tuning into your instincts.   Chad Brown is a leadership engagement expert. He coaches founders and executives in the art and science of leadership for themselves, their teams, and clients to create new, unprecedented results and experience fulfillment in their work. Chad founded a media production studio called Shade Tree Films in 2008 that has serviced global companies such as Volkswagen, Target, and Pixar Animation Studios. This is where his love and passion for leadership and causing results through others was ignited. He sold that company in 2021. He thrives in extreme environments and difficult conversations. Over the last 7 years, Chad has trained and developed leaders at globally recognized brands like Lulu Lemon, and Ironclad Document Services along with many burgeoning start ups. When he is not engaging in meaningful conversations with leaders, you will find (or won't be able to find) Chad on a wild adventure in the mountains with his family. He resides at the foot of the Rocky Mountains in Orem Utah with his wife Katie and three children Addison, Kenya, and Milo.

  Sinikka Waugh and Dorice Horenstein discuss Choosing: The 6 Step Playbook to Making the Right Choice for YOU. Brought to you by the Change Makers Certification Program! Learn more here!   In this new episode, Sinikka and Dorice explore teh 6 Steps of C.H.O.OS.E. Dorice’s second book, Choosing, covers these 6 steps, so their conversation walks through each of these steps. When you think of choices, what comes to your mind? What food to eat? Clothes to wear? A vacation spot for the next family gathering? Or are you considering selecting a choice of values such as empathy, curiosity, hope or other ways of getting along with your team whether at work or at home? How and can you choose your thoughts? Is your choice a spiritual or an interpersonal choice? Is the choice internal or eternal? Most importantly do you use a playbook in making the right choice for you?   Dorice Horenstein, Oy to Joy Resilience Speaker, is a Positive Intelligence expert and a best-selling author of Moments of the Heart: Four Relationships Everyone Should Have to Live Wholeheartedly. After years of leadership in the education field, Dorice transitioned and made the world her platform. Dorice inspires others to improve their mental fitness, sharpen resilience, navigate challenges, discover opportunities for growth, and thus find their champion within.   Interested in becoming a Choosing Ambassador? Follow this link or contact us today at [email protected] and we will connect you with Dorice!

Sinikka Waugh and Myles Finn discuss Teaching Young People To Be More Empathetic Through Vulnerability And Authenticity.   Brought to you by the Change Makers Certification Program! Learn more here!   Myles is in his seventh year as choral director at Indianola High School, in Indianola, Iowa. He is the director of The Indianola Singers, The Apollo Chorus, and Cantare. He also directs Indianola’s Varsity Show Choir, Side One. He and his wife are the directors of musicals at Indianola High School where they have directed Disney’s Newsies, The 25h Annual Putnam County Spelling Bee, The Sound of Music, The Addams Family, and The Wizard of Oz. He is most known for his TikTok videos going Viral at the start of the 2022 school year. Amassing over 120 million and 1.2 million followers, his videos have seemed to spark a love for choral music, musical theatre, and goofy choir teachers. Myles received his Master’s Degree in Choral Conducting from Michigan State University, and his Bachelor's of Music Education from Wartburg College in Waverly, Iowa. He directly relates his success within his classroom with his work at Michigan State, his work with Dr. Lee Nelson at Wartburg College, and his passionate high school choir director, Duane Philgreen. Myles is a loving father and husband. He and his wife, choreographer and school counselor Haley (Rudd) Finn live in Indianola and they are proud parents to two beautiful children, Rory and Lyra. When Myles is not in the choral classroom, he can be found on the golf course, reading, playing video games, and spending time with his loving family.   Join our email list here!

Laura is highly experienced in the field of HR Talent Management and Leadership Development, driven by her passion for empowering individuals to unlock their full potential. She is a Certified Coach, Consultant, Instructional Designer, and Facilitator, with a proven track record of building, managing, and delivering award-winning programs that yield tangible results. Drawing on her expertise in Career Readiness and Transitions, Leadership, and Wellbeing, Laura uses a comprehensive and professional approach to support individuals and teams in reaching their peak performance and achieving remarkable success. But that's not all! In 2021, Laura established a thriving community dedicated to providing invaluable support for Women in Career Transitions. Building on this success, she has recently launched the Women's Career Mastery program, designed to empower women in the workplace to take charge of their careers and make significant strides towards their professional goals. She writes for various platforms, is a coach for the SkillCycle organization, and a Consultant at IBM working to empower technical professionals to grow and succeed.   Download Laura's FREE Career Empowerment Toolkit for Women here!   This episode is brought to you by the Change Makers Certification Program!