The Art Of Hospitality

The Art Of Hospitality Podcast

The Art of Hospitality is the podcast for vacation rental professionals who want to think differently about what they're building. Each week, Conrad O'Connell and Adam Norko dig into the ideas, strategies, and conversations shaping the vacation rental industry — from AI and operations to guest experience and growth. Less fluff. More depth. Always practical.

113 Episodes

He's On The Bleeding Edge Of AI Adoption In The Vacation Rental Industry... (With Ivan Nikolov)
il y a 2 jours
50:08
We're joined this week by Ivan Nikolov of Repull & FantasticStay to talk all things AI, building with agents, workflows, "levels" to AI in the vacation rental industry, pitfalls of current AI tooling and a LOT more... you do not want to miss this one. Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'Connell RepullIvan Nikolov
Where Do PMS Platforms Go From Here In The New AI Era? (With Frank Bosi)
6/10/2026
49:14
We're joined this week by Frank Bosi from Hostfully to talk all things AI, PMS platforms, building tech today vs several years ago, growth, winning with software and ops and a LOT more...Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'Connell Frank BosiSave $500 On Onboarding By Signing Up Via This Link
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Are Vacation Rental SaaS Vendors Going Away? (With Richard Vaughton and Luca De Giglio)
6/3/2026
59:07
We're joined this week by Luca De Giglio and Richard Vaughton to talk all things SaaS, the growth of agents, building your own PMS platform, coding platforms growth, how Vacation Rental managers should use AI and a lot more... Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'Connell LinkedIn PostLuca De GiglioRichard Vaughton
The Story Of AI Agents Running A 150 Unit Company With 1 Full Time Employee (With Jan Sahagun)
5/27/2026
50:57
We're joined this week by Jan Sahagun of Trellis (backed by YC) to talk all things agents, the future of STR/Vacation Rentals tech, running with lean teams, 150 properties with 1 person and a lot more. Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'Connell Jan SahagunTrellis
If We Were Going To Build A Vacation Rental Business, How Would We Do It? (With Adam Norko & Conrad O'Connell)
5/20/2026
39:29
We're solo this week to explore a fun thought experiment: what if we had to open our own vacation rental company? How would we operate it? Fund it? Grow it? What types of inventory are we targeting and why? Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'Connell
Operator Series: These Vacation Rental Managers Are THE AI Pioneers (With JJ King, Jack Zoppa, Jacob Mueller)
5/13/2026
1:00:27
We're joined by an all-star cast from all over the US to talk AI, practical use-cases and growth in tooling that is going to move the needle. JJ King, Jack Zoppa and Jacob Mueller join us to each give one example of how they're using AI in their business spanning hiring, reviews, brand rep and a LOT more. Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'Connell JJ KingBeachside Vacation RentalsJack ZoppaHaven Vacation RentalsJacob MuellerRenjoy
The Vacation Rental Data God Is Back With An Update (With Jamie Lane)
5/6/2026
47:21
We're joined by a favorite guest, Jamie Lane of Airdna to talk all things q1 2026 wrap up, World Cup demand, reading data the right way, how AI is impacting the AirDNA product, future-looking tips for vacation rental managers and a LOT more. Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'Connell Jamie LaneAirDNA
Operator Series: Winning In The Midwest With The Right Team (With Michael Friedman)
4/29/2026
56:55
We're pumped to welcome Michael Friedman, Chief Executive Officer of Simple Life Rentals onto the show to talk all things AI, growth, team, profitability, smart homeowner marketing that works, where we're headed into 2026 and a LOT more.Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'Connell Michael FriedmanSimple Life Rentals
The Art Of Hospitality Meets The Art Of Storytelling (With Neely Khan and Rachel Alday)
4/22/2026
57:39
We're thrilled to be joined today by Neely Khan and Rachel Alday to talk all things storytelling, marketing to luxury, being chosen vs being found, AI / LLM discoverability, and a LOT more.Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'Connell Neely KhanRachel AldaykahaniAbode Luxury Rentals
Everything Is Changing And It Brought This Exec Out Of Retirement (With John Suzuki)
4/15/2026
42:41
We're thrilled to welcome John Suzuki - industry LEGEND - to the podcast to talk all things AI, the future, retirement (and then un-retirement), platforms, young professionals interacting with AI and a LOT more...Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'Connell John SuzukiFinding Better PodcastAmerican Grit BookStaylist

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The Art Of Hospitality

The Art Of Hospitality Podcast

113 Episodes

He's On The Bleeding Edge Of AI Adoption In The Vacation Rental Industry... (With Ivan Nikolov)

Where Do PMS Platforms Go From Here In The New AI Era? (With Frank Bosi)

Are Vacation Rental SaaS Vendors Going Away? (With Richard Vaughton and Luca De Giglio)

The Story Of AI Agents Running A 150 Unit Company With 1 Full Time Employee (With Jan Sahagun)

If We Were Going To Build A Vacation Rental Business, How Would We Do It? (With Adam Norko & Conrad O'Connell)

Operator Series: These Vacation Rental Managers Are THE AI Pioneers (With JJ King, Jack Zoppa, Jacob Mueller)

The Vacation Rental Data God Is Back With An Update (With Jamie Lane)

Operator Series: Winning In The Midwest With The Right Team (With Michael Friedman)

The Art Of Hospitality Meets The Art Of Storytelling (With Neely Khan and Rachel Alday)

Everything Is Changing And It Brought This Exec Out Of Retirement (With John Suzuki)