Solving for Multifamily

In this episode of Solving for Multifamily, host Robert Gaulden talks with investor and mentor Ryan Nork about building scalable wealth through multifamily real estate. Ryan explains why multifamily properties reduce risk, how small operational upgrades can dramatically increase NOI, and how the short‑term rental tax loophole can unlock major savings for W‑2 earners and business owners.  What you’ll hear: Why multifamily scales — how spreading risk across multiple units protects cash flow and strengthens exit strategies  Boosting NOI with small upgrades — smart locks, thermostats, and simple amenities that raise rents without major renovations  The short‑term rental loophole — how owners can use cost segregation and active‑income classification to dramatically reduce taxes  Hybrid property strategy — using one unit as a long‑term rental and another as a short‑term rental to balance cash flow and tax benefits  Non‑negotiables for new owners — the lease clauses, smart devices, and operational systems that save time and prevent costly mistakes 

In this episode of Solving for a Multifamily, Robert Gaulden interviews Rebecca Peterson from the Chamberlain Group, known for LiftMaster and MyQ. Rebecca explains how Chamberlain is solving complex access control challenges in multifamily communities by integrating intercoms, locks, and property management software into a unified, cloud-based ecosystem. They discuss the operational benefits of consolidating multiple systems, improving security, and providing seamless access for residents, guests, vendors, and staff. Rebecca highlights the importance of offline lock options and cellular connectivity for properties with limited infrastructure. The episode also explores how AI and data-driven insights enable predictive maintenance and smarter security responses. Rebecca shares how partnerships and dedicated support teams help properties manage every access point, making it easier to start the digital access journey today. This episode offers valuable insights for multifamily operators aiming to modernize access control and enhance resident experience.

In this episode Robert Gaulden interviews Barclay Friesen of RemoteLock about the role of electronic access control and connected devices in modern multifamily operations. Barclay explains how the pandemic and new construction accelerated adoption of smart tech and why access control has become a foundational layer in the property tech stack. He details real use cases where automated workflows reduce labor, eliminate key management headaches, and improve security through time-bound mobile credentials. Barclay also discusses RemoteLock’s expanding platform, including smart thermostats and leak sensors, and how those devices help protect assets, lower insurance claims, and support energy efficiency. The conversation finishes with examples of hybrid leasing and short-term rental workflows that unlock new revenue and operational flexibility.

In this episode of Solving for Multifamily, host Robert Gaulden speaks with Joe Summers of Gatewise about modernizing perimeter and gate access with a mobile-first approach. Joe explains how retrofitting existing gates and perimeter systems to connect with a smartphone-based platform delivers a low-disruption, cost-effective upgrade that improves resident convenience and reduces key and fob management for property teams. What you’ll hear Why retrofits work — practical reasons retrofitting existing gates is faster and less disruptive than full replacements Mobile-first in action — how smartphone credentials replace keys and fobs and simplify resident access Beyond the gate — extending mobile credentials to amenities, common areas, and individual units Real-world results — adoption rates near 95% where deployed and operational benefits for property teams Adjacent markets — how the same approach scales into self-storage and similar properties

Door hardware might be small, but in multifamily design, it can make a big impact. In this episode of Solving for Multifamily, host Robert Gaulden welcomes Aida Watson, Senior Industrial Designer at Allegion, to discuss how to balance form and function when selecting hardware for your property.  Aida shares her approach to blending style, material, quality, and finish with essential considerations like ADA compliance, technology integration, and key system management. She also dives into the latest multifamily design trends — from bold color palettes to wellness-focused amenities — and explains how hardware can complement and elevate these styles.  Whether you’re designing new builds or refreshing existing spaces, you’ll gain actionable tips to create secure, stylish, and future-ready multifamily environments. 

From fire doors to access control, safety in multifamily buildings is more complex than it seems. With evolving codes and increasing use of electrified hardware, it’s crucial to stay code compliant.  Lori Greene, Manager of Codes and Resources at Allegion, joins Robert to break down the essentials of building code compliance and its critical role in protecting residents. With approximately 90,000 structure fires in multifamily buildings each year, fire doors play a vital role in containing fires, but only if they meet code requirements.  More important topics include when panic hardware is required and why it matters, the role of special locking arrangement, and avoiding costly mistakes when modifying fire-rate doors. 

It’s no surprise that college students always have their phone with them, but not always their campus cards. As higher education transitions from brass key locks to mobile credentials, the student experience is becoming more secure. In this episode, Jeff Koizol shares a front-row perspective on how mobile access is reshaping campus life. With limited on-campus housing, universities are increasingly relying on off-campus development, and with that comes a growing demand for consistent, integrated access experience across both environments. Mobile adoption is becoming an essential element of the modern college experience. Join Jeff as he explores key topics including, the future of mobile access in higher education, challenges in off-campus housing integration, security benefits of mobile credentials, and more!

On the latest episode of Solving for Multifamily, Robert is joined by Jasmin Snyder, Zentra Marketing Manager, for a deep dive into the biggest trends, surprises, and takeaways from Apartmentalize 2025. From fresh innovations to shifting industry mindsets, Jasmin shares what caught her attention—and what multifamily pros should be paying attention to. This episode also features a special live segment from Podcast Palooza, recorded onsite at Apartmentalize, capturing the buzz and energy of the event firsthand. Whether you attended or want the inside scoop, this episode delivers insights and inspiration straight from the front lines of multifamily.

Multifamily operators are navigating a growing landscape of Proptech options, and the challenge of trusting the value of these solutions is becoming increasingly common. As decision-makers seek technologies that improve resident satisfaction and drive operational efficiency, there’s one platform leading the charge to help. PropTech IQ cuts through the noise with data-driven clarity. In this episode, Taylor Wiederkehr, founder and CEO of PropTech IQ, shares how his platform empowers owner operators to make smarter tech investments by comparing solutions based on ROI, NOI, and market performance – ensuring every dollar counts. Taylor offers a deep dive into how data and strategy unlock real value in multifamily.  More highlights include how PropTech IQ supports retrofit projects, the role of IoT in operational efficiency, the growing importance of centralization, and more.

Solving for Multifamily returns for a new season! Welcome back our pioneer host, Robert Gaulden, who has over two decades of experience in security for multifamily.  In this episode, Robert speaks with Paul Marks, former Solving for Multifamily host and current host of “Multifamily Matters” radio show, about the technology that’s transforming multifamily. This includes the adoption of mobile credentials, which are becoming the new standard in apartment communities and student housing. Paul shares insights into how multifamily operators are modernizing their properties to strengthen resident satisfaction and simplify operations.  More episode highlights include retrofitting older properties to reduce water bills, the role of AI in streamlining operations, and maintaining security for mobile-based credentials.