Lets Have This Conversation

Did you know that 56% of small businesses are owed money from outstanding or unpaid invoices, with 47% reporting invoices that are more than 30 days overdue? According to Business.com, late and uncollected payments cost individual small businesses nearly $40,000 annually on average, while approximately 10% report losses of $100,000 or more per year, as highlighted in a Gateway Commercial Finance survey. These figures raise an important question: How much money is your business leaving on the table because of unpaid invoices, ineffective collection strategies, and avoidable cash flow challenges? On this episode of Let's Have This Conversation, host Kevin McShan welcomes Bill Ferrier, founder of Ready Set Collect!, a credit and collections training company dedicated to helping businesses recover overdue payments, improve cash flow, and strengthen their financial performance without compromising valuable customer relationships. With nearly 40 years of experience in the credit and collections industry, Bill has devoted his career to helping organizations transform past-due accounts receivable into working capital. His approach emphasizes effective communication, strategic negotiation, early identification of collection warning signs, and practical training that empowers in-house collection teams to achieve measurable results. Through Ready Set Collect!, Bill challenges the traditional perception that debt collection training is simply another business expense. Instead, he encourages organizations to recognize it as a strategic investment in profitability, operational efficiency, and long-term financial sustainability. Profitability isn't just about increasing sales. It's also about collecting the money you've already earned. Throughout our conversation, Bill explains why even reliable customers sometimes become slow-paying customers, how businesses can identify collection danger signals before they escalate, and why overcoming payment objections requires more than simply demanding money. We also explore the relationship between Days Sales Outstanding (DSO), accounts receivable management, working capital, and business profitability, highlighting how effective collection practices can help organizations reduce bad debt, accelerate payments, and improve financial stability. Bill shares his philosophy that every collection conversation should produce meaningful progress, whether that means securing payment, obtaining a firm commitment, or identifying the next step toward resolving an outstanding balance. Key topics explored in this episode include: Whether you're a small business owner, entrepreneur, CFO, credit manager, accounts receivable professional, financial controller, or business leader, this conversation offers practical insights into improving your organization's financial health by strengthening the way you collect the revenue you've already earned. Ultimately, effective collections aren't simply about recovering outstanding debts. They're about creating predictable cash flow, protecting customer relationships, empowering employees, and building a more financially resilient business. As Bill's approach at Ready Set Collect! emphasizes: More Cash. Less Stress. Better Results. Ready Set Collect! — Collections Done Differently. Join us for an insightful conversation about business cash flow management, credit and collections training, customer payment negotiations, financial accountability, and the strategies organizations can use to turn overdue receivables into measurable business results. Listen, learn, and discover how collecting smarter can help your business grow stronger.   For more information: https://readysetcollect.ca/ Get the book: https://www.amazon.ca/Imperfect-Man-Bill-Ferrier/dp/B0HKF1ZD5C Learn more about your ad choices. Visit megaphone.fm/adchoices

Is leadership misalignment quietly undermining your organization's performance, employee engagement, and ability to execute? As organizations navigate restructuring, leadership transitions, and evolving workplace expectations, the disconnect between executives and employees is becoming increasingly difficult to ignore. According to research highlighted by Glassdoor, mentions of "misalignment" in employee reviews concerning senior leadership surged 149% year-over-year. Meanwhile, Axios HQ reports that only 16% of employees feel entirely aligned with their organization's goals, compared with 25% of leaders who believe their teams are aligned. These findings raise an important question: How can organizations build high-performing teams when leadership and employees aren't working toward the same understanding of success? On this episode of Let's Have This Conversation, host Kevin McShan welcomes Amy Yip, CEO of Amy Yip LLC, executive leadership coach, two-time TEDx speaker, and mental fitness expert, for an insightful conversation about "Misalignment Is the Culprit: Aligning Teams for Better Execution, Collaboration & Resilience During High-Stakes Transitions." With more than 16 years of experience building and leading global teams at Google, Clorox, and Booz Allen, Amy brings a wealth of expertise in organizational leadership, team alignment, executive coaching, and navigating complex workplace transitions. Through her work with organizations including Medline, Confluent, Comcast, and BAE Systems, Amy has helped leadership teams strengthen collaboration, address underlying organizational challenges, accelerate decision-making, and improve execution during critical initiatives. Throughout this conversation, Kevin and Amy explore how leaders can move beyond surface-level solutions to identify the root causes of workplace misalignment, build trust, improve communication, and cultivate resilient, human-first organizational cultures. Key themes explored in this episode include: Whether you're a CEO, senior executive, HR professional, organizational development leader, or emerging manager, this conversation offers valuable perspectives on creating stronger leadership alignment, improving team effectiveness, and navigating organizational change with confidence. Because organizational success isn't simply about having the right strategy. It's about ensuring people have the clarity, trust, and shared commitment to execute it together.   For more information: https://amyyip.co/ Email: [email protected] Learn more about your ad choices. Visit megaphone.fm/adchoices

How can organizations align corporate values with employee expectations while maintaining profitability? And as artificial intelligence reshapes the workplace, which uniquely human qualities will remain essential to professional success? In this episode of Let's Have This Conversation, host Kevin McShan welcomes Florian Kemmerich, impact investor, entrepreneur, author, and global keynote speaker, for an insightful discussion about purpose-driven leadership, meaningful careers, and the future of work. Together, they explore how businesses can balance profitability with social impact, why organizational values increasingly influence employee engagement and retention, and how leaders can foster innovation, psychological safety, resilience, and a shared sense of purpose. Florian also shares lessons from his unconventional career journey, revealing how individuals can transform their strengths, lived experiences, and passions into sustainable professional opportunities. Drawing on his philosophy of "Impact Lives, Share Profits," he challenges conventional definitions of success and encourages people to align their personal calling with meaningful contributions to society. Whether you're a business leader navigating organizational change, an entrepreneur pursuing purpose-driven growth, or someone reconsidering your career direction, this conversation offers valuable insights into personal development, impact investing, organizational culture, and finding fulfillment in an AI-driven economy. The future of work may not belong exclusively to those who master artificial intelligence, but to those who combine technological innovation with uniquely human purpose. The question is no longer simply, "What do you want to do for a living?" Perhaps the more important question is: "What meaningful contribution are you uniquely positioned to make?" Join Kevin McShan and Florian Kemmerich as they explore how discovering your purpose can help you build a meaningful career, create lasting value, and make a positive difference in the world.   For more information: https://on-vocation.com/ Discover More https://vocating.ai/ Learn more about your ad choices. Visit megaphone.fm/adchoices

How much influence does faith have on the decisions we make, the relationships we build, and the way we navigate life's challenges? Research from the Cultural Research Center at Arizona Christian University reveals that approximately 66% of Americans who believe in the God of the Bible say God has significant influence over their life choices. This includes those who believe God has total influence over their decisions and those who say He frequently guides their choices. These findings raise important questions about the relationship between faith, personal identity, and everyday decision-making. How do individuals move beyond simply believing in God to developing a meaningful, transformative relationship with Him? And what role can faith play in strengthening communities, fostering inclusion, and creating a greater sense of purpose and belonging? Rick Osborne is a Bible teacher and founder of TranzformU, an online Bible school dedicated to helping believers experience meaningful, lasting transformation through the teachings of Scripture. Grounded in the New Covenant and the finished work of Christ, Rick's approach emphasizes understanding biblical truth through the broader context of Scripture, allowing the Bible to interpret itself. His mission is to help individuals move beyond religious performance and obligation toward a confident, authentic, and relational walk with God. Through his teaching, Rick explores the intersection of faith, personal identity, spiritual freedom, and practical decision-making, helping audiences understand how biblical principles can influence their relationships, leadership, and everyday experiences. His work focuses on several foundational themes: Rick reaches a growing international audience through several educational initiatives, including Get Face to Face with God, featuring weekly live Bible studies and interactive discussions; TranzformU, offering structured biblical courses and intensive learning experiences; Kingdom40, a year-long foundational discipleship program; and BeyondK40, an ongoing community providing deeper biblical exploration, mini-courses, and live engagement. At the heart of Rick's work is the belief that genuine spiritual transformation is not simply about acquiring religious knowledge but allowing that knowledge to influence how individuals think, live, connect, and contribute to the world around them. During this episode of Let's Have This Conversation, Rick joins host Kevin McShan for a thoughtful discussion about the intersection of faith, community, inclusion, and personal transformation. Together, they explore how spiritual beliefs shape individual decisions, the importance of building authentic relationships, and how faith-centered communities can foster greater understanding, compassion, and belonging. The conversation also examines the distinction between religious performance and genuine spiritual connection, challenging listeners to consider how their personal beliefs translate into meaningful action. Because ultimately, faith is not simply about what we believe. It is also about how those beliefs influence the choices we make, the people we serve, and the communities we help create. Join Kevin McShan and Rick Osborne for an engaging conversation about discovering purpose, strengthening spiritual identity, and understanding how faith can become a foundation for lasting personal and collective transformation.   For more information: https://rick-osborne.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Could one legal mistake cost your business thousands of dollars—or even force you to close your doors? According to a recent LegalShield study, nearly 1 in 5 small businesses lost more than $5,000 to preventable legal issues, while 40% missed revenue opportunities because of legal uncertainty. The findings also reveal that: These statistics raise an important question: Are entrepreneurs putting their businesses at risk by waiting too long to seek legal guidance? On this episode of Let's Have This Conversation, Host Kevin McShan welcomes  Matthew Fornaro, Esq., an accomplished business law attorney and commercial litigator who has spent more than two decades helping entrepreneurs and established companies protect their interests, resolve disputes, and pursue sustainable growth. Practicing business law since 2003 and operating his own firm since 2015, Matthew serves businesses throughout South Florida, including Coral Springs and Parkland. His expertise includes commercial litigation, contract disputes, business transactions, business formation, and strategic legal counsel. Recognized in the 2027 edition of Best Lawyers in America for Commercial Litigation, Matthew brings extensive experience representing businesses of various sizes while understanding the unique pressures entrepreneurs face as a small business owner himself. Beyond the courtroom, Matthew is passionate about entrepreneurship and education. He has mentored and instructed emerging business leaders through the Kauffman Foundation's FastTrac NewVenture Program and the Jim Moran Institute for Global Entrepreneurship Small Business Executive Program. In this conversation, we explore: Why preventable legal mistakes continue to cost small businesses thousands of dollars. The importance of properly drafted contracts and business formation documents. How entrepreneurs can proactively manage legal risks before disputes escalate. Common misconceptions about the cost and accessibility of legal services. The difference between reactive legal representation and proactive strategic counsel. How business owners can protect their companies while positioning themselves for long-term growth. The role of commercial litigation in resolving disputes and safeguarding business interests. Why legal preparedness should be considered an essential part of entrepreneurship. Whether you're launching your first business, managing a growing company, or navigating a complex commercial dispute, this conversation offers valuable perspectives on protecting what you've worked so hard to build. Because building a successful business isn't just about generating revenue—it's also about protecting the foundation that makes sustainable growth possible. Join Kevin McShan and Matthew Fornaro for another insightful episode of Let's Have This Conversation, where thoughtful dialogue inspires meaningful action.   LIKE this video if you found the conversation valuable. COMMENT: What's the biggest legal challenge you've faced as a business owner? SUBSCRIBE for more conversations with entrepreneurs, business leaders, legal professionals, and changemakers. SHARE this episode with an entrepreneur who could benefit from understanding the importance of proactive legal planning.   For More information: https://fornarolegal.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you building a profitable business—or simply working harder to keep it running? Understanding your numbers, managing cash flow, and making smarter financial decisions could be the difference between surviving and thriving as an entrepreneur. According to First Citizens Wealth's 2025 Beyond Wealth Report for Business Owners, more than half of surveyed business owners are experiencing financial stress, with 63% identifying inflation as a major concern. Rising interest rates, economic uncertainty, and shifting government policies are making financial confidence more important than ever. But despite these challenges, entrepreneurs continue to pursue growth, build wealth, and create opportunities for the future. On this episode of Let's Have This Conversation, host Kevin McShan welcomes Courtney Hill, entrepreneur, property investor, and founder of Hill Bookkeepers, a UK-based bookkeeping and financial management firm dedicated to helping business owners gain clarity, confidence, and control over their finances. Courtney has built Hill Bookkeepers from the ground up, growing it into a team of financial professionals supporting businesses across multiple industries. Alongside her bookkeeping firm, she is building her own property investment business, gaining firsthand experience in serviced accommodation, short-term rentals, and real estate entrepreneurship. Having navigated the challenges of building and managing multiple businesses, Courtney understands that sustainable success requires more than generating revenue. It demands financial discipline, strategic decision-making, resilience, and a clear understanding of where your money is going. In this conversation, we explore: Whether you're launching your first business, managing an established company, exploring property investment, or looking to improve your financial literacy, this episode offers valuable perspectives on building a business with greater clarity, confidence, and purpose. Because business success isn't just about how much money you make—it's about how effectively you manage it, invest it, and use it to create lasting opportunities. Join us for an engaging conversation about entrepreneurship, financial management, business growth, and the mindset required to turn ambition into sustainable success. Let's Have This Conversation — Thoughtful dialogue that compels people to take action. Subscribe for more conversations with entrepreneurs, business leaders, innovators, and changemakers who are transforming industries and challenging conventional thinking. Like this episode if you found it valuable. Join the conversation: What's the biggest financial challenge you've faced as a business owner—cash flow, profitability, scaling, or knowing when to invest? Subscribe and turn on notifications so you never miss an episode!   For more information: https://hillbookkeepers.co.uk/ Instagram: @hillbookkeepers Learn more about your ad choices. Visit megaphone.fm/adchoices

According to Inc.com, approximately 15% to 25% of business owners actively prioritize or pursue acquiring a second business as a strategy for expansion and long-term growth. Meanwhile, data attributed to the U.S. Census Bureau and the SBA Office of Advocacy suggests that approximately 22% of American employer business owners purchased an existing business, compared to roughly 67% who started their businesses from scratch. The remaining owners acquired their businesses through inheritance, gifts, or other means. These statistics raise an important question: Why do so many aspiring entrepreneurs focus on starting a business from scratch when buying an established, cash-flowing business could provide another pathway to financial independence and long-term wealth creation? This week on Let's Have This Conversation, host Kevin McShan welcomes Corey Parchman, a former NFL wide receiver, real estate developer, entrepreneur, and founder and CEO of CorePar Holdings, an Indianapolis-based buy-and-build investment platform focused on acquiring essential business-to-business (B2B) service companies throughout Indiana. Having built multiple businesses from the ground up, including a real estate development company and an all-boys preschool, Parchman understands the challenges of entrepreneurship firsthand. His experience on both sides of business ownership has shaped his belief that buying an existing business can offer significant advantages over launching a startup, particularly when it comes to established customers, operational infrastructure, and recurring revenue. As the author of Already Built, a practical guide to business acquisition for the next generation of entrepreneurs, Parchman is working to make business ownership through acquisition a more accessible wealth-building strategy, especially for individuals who may never have considered purchasing an existing company. Throughout this engaging conversation, McShan and Parchman explore the fundamentals of buying a small business, evaluating real cash flow, conducting business acquisition due diligence, and understanding SBA 7(a) financing. They also discuss how Parchman's experience as a professional athlete influenced his approach to entrepreneurship, leadership, calculated risk-taking, and building sustainable businesses. Whether you're an aspiring entrepreneur, small business owner, investor, or professional exploring alternative paths to financial freedom, this episode offers practical insights into entrepreneurship through acquisition (ETA), small business investing, business valuation, acquisition financing, and long-term wealth creation. The central question: What if the business you've always dreamed of owning has already been built—and is simply waiting for its next owner? Join Kevin McShan and Corey Parchman for a thought-provoking conversation about reimagining entrepreneurship, creating opportunities through business acquisitions, and understanding what it takes to transition from aspiring entrepreneur to successful business owner.   For More Information: https://coreyparchman.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

What if the experience you've gained throughout your career could become the foundation of a successful coaching business—even without traditional coaching credentials? The professional coaching industry continues to experience significant growth, creating new opportunities for entrepreneurs, business leaders, and professionals looking to transform their knowledge into meaningful impact. According to Business Wire, the broader U.S. professional coaching industry is valued at approximately $16 billion, having more than doubled since 2016. Meanwhile, research cited by the International Association of Career Coaches suggests that approximately 75% of coaching clients expect professional certification. This raises an interesting question: Can real-world experience, practical expertise, and a genuine commitment to helping others provide an alternative pathway into the coaching profession? For aspiring coaches, the challenge isn't simply acquiring credentials or attracting clients. It's discovering how to build a sustainable business that reflects their expertise, personal values, and long-term vision. Adam Roach is a coach, speaker, entrepreneur, and host of the I Love Coaching podcast. As the founder of I Love Coaching Co, Adam helps aspiring and established coaches build and scale businesses that reflect their unique experiences rather than following someone else's blueprint. Through the ILC Collective and his proprietary REAL Coach Method™, Adam equips growth-oriented coaches with practical strategies to develop compelling offers, identify their ideal audiences, and create businesses rooted in authenticity, ownership, and alignment. His ambitious mission is to empower 100 million lives through coaching, helping individuals recognize the value of their experiences and translate that knowledge into opportunities to serve others. Before entering the coaching industry, Adam built real estate franchises, coached tennis, and successfully sold a company. Those experiences helped shape his belief that meaningful success isn't about replicating someone else's achievements. It's about creating a business and lifestyle that genuinely fit the person behind them. Today, Adam combines his entrepreneurial experience with a passion for leadership, personal development, and helping others pursue purposeful growth. He lives in Mount Pleasant, South Carolina, with his wife, Dana. This week on Let's Have This Conversation, Adam joins host Kevin McShan to explore how individuals can transform their professional experience into a thriving coaching business without necessarily following the traditional credentialing pathway. Throughout our conversation, we discuss the importance of aligning your expertise with your audience, developing confidence in the value you offer, overcoming limiting beliefs, and creating a business that supports both professional success and personal fulfillment. We also examine the evolving coaching industry, the relationship between credentials and credibility, and why building a successful coaching practice requires more than simply having valuable knowledge—it demands clarity, conviction, authentic relationships, and consistent execution. Whether you're an experienced executive considering a career transition, an entrepreneur looking to diversify your income, or an aspiring coach searching for a meaningful starting point, this conversation offers practical insights into building a business around what you already know. Because sometimes the most valuable qualification you possess isn't a certificate on the wall—it's the experience you've accumulated, the challenges you've overcome, and your ability to help someone else move forward. Join us for a thought-provoking conversation about entrepreneurship, leadership, coaching, and creating success on your own terms.   For more information: https://ilovecoachingco.com/ Follow: @adamrroach Learn more about your ad choices. Visit megaphone.fm/adchoices

What if happiness wasn't simply a personal pursuit, but a collective responsibility shaped by the policies, institutions, and communities we build? Drawing on Gallup World Poll data from more than 160 countries, the World Happiness Report consistently ranks Nordic nations among the happiest in the world, highlighting the importance of social trust, strong public services, economic security, and supportive communities. Meanwhile, the global wellness economy reached $6.8 trillion in 2024, representing approximately 6.12% of global GDP, and is projected to grow to $9.8 trillion by 2029, according to the Global Wellness Institute. These developments raise a compelling question: If happiness and wellbeing are becoming increasingly important measures of societal progress, how can governments, organizations, and individuals move beyond simply measuring happiness to creating the conditions that allow people to flourish? Dr. Mark Fabian is an Associate Professor of Public Policy at the University of Warwick in the United Kingdom, an affiliate researcher at the Bennett Institute for Public Policy at the University of Cambridge, and an associate at the Institute for Social Change at the University of Tasmania. He previously served as a Fulbright Scholar at the Brookings Institution in Washington, D.C. An interdisciplinary researcher, author, and thought leader, Fabian has dedicated his academic career to exploring the relationship between human wellbeing, happiness, public policy, philosophy, psychology, and the institutions that shape our everyday lives. His research challenges conventional assumptions about what it means to live a good life. Rather than treating happiness as a fleeting emotional state or an individual achievement, Fabian examines how wellbeing can be understood, measured, and meaningfully incorporated into public policy decisions. His scholarship has appeared in leading academic publications, including Perspectives on Psychological Science, Journal of European Public Policy, European Journal for Philosophy of Science, Fiscal Studies, and Journal of Happiness Studies. Through philosophical inquiry, quantitative analysis, and qualitative research, he explores how governments can make better decisions by considering not only economic productivity and financial prosperity but also human dignity, meaningful relationships, personal fulfilment, and quality of life. Fabian is also the host of ePODstemology, a podcast dedicated to intellectually stimulating conversations with researchers and thinkers exploring ideas at the frontiers of knowledge. From data governance and cultural transformation to emerging philosophical perspectives and scientific discoveries, the podcast creates opportunities for curious minds to challenge established thinking, embrace intellectual diversity, and engage with ideas that reshape our understanding of the world. In this week's episode of Let's Have This Conversation, Dr. Fabian joins me to explore the evolving science of happiness, the relationship between individual fulfilment and collective prosperity, and the responsibility governments have to create environments where people can thrive. We also discuss the limitations of traditional economic measures of success, the importance of interdisciplinary thinking, and how public policy can become a powerful instrument for improving quality of life. At the heart of our conversation is a fundamental question: Are we building societies that simply generate greater wealth, or are we creating communities that give more people the opportunity to live meaningful, fulfilling, and flourishing lives? Because perhaps the greatest measure of a successful society isn't simply how much wealth it creates, but how effectively it empowers people to experience dignity, belonging, opportunity, and purpose. Dr. Mark Fabian joined me this week to tell me more.   Get the Book: https://www.amazon.ca/Beyond-Happy-Rethink-Happiness-Fulfilment/dp/1835010504 Substack: https://profmarkfabian.substack.com/ LinkedIn: @MarkFabian    Listen: https://www.buzzsprout.com/1763534/episodes Learn more about your ad choices. Visit megaphone.fm/adchoices

What happens when we challenge the assumptions we've accepted as truth? And how can investigative journalism help us uncover overlooked stories, question conventional wisdom, and develop a deeper understanding of the world around us? According to the Pew Research Center, 59% of Americans believe journalists are extremely or very important to society's well-being, highlighting the essential role journalism plays in informing the public, encouraging accountability, and fostering meaningful conversations. But in an increasingly complex media landscape, journalism must do more than simply report the facts. It must challenge established narratives, uncover hidden perspectives, and encourage audiences to reconsider what they think they know. This week on Let's Have This Conversation, host Kevin McShan welcomes Steve Hendershot, an award-winning investigative journalist, bestselling author, and creator and host of Uningrained, a documentary-style podcast dedicated to investigating blind spots, invisible ideas, and deeply rooted assumptions. With more than two decades of experience in journalism and storytelling, Steve has built a career exploring fascinating subjects and translating complex ideas into compelling narratives. His work includes authoring a bestselling book about the iconic Street Fighter video game franchise and hosting the Project Management Institute's podcast for many years. Now, through Uningrained, Steve is pursuing a journalistic vision 20 years in the making: examining the ideas society takes for granted and asking whether those assumptions withstand closer scrutiny. The podcast's inaugural season explores a deceptively simple question: Why is softball considered baseball for girls? Through investigative reporting and documentary storytelling, Steve examines the cultural assumptions, historical influences, and societal expectations surrounding two closely related sports. Throughout this engaging conversation, Kevin and Steve explore the importance of independent journalism, intellectual curiosity, challenging conventional wisdom, and creating compelling stories that inspire audiences to think critically. They also discuss the evolution of podcasting, the responsibilities of modern journalists, and why asking better questions can sometimes be more powerful than having all the answers. Because meaningful journalism isn't simply about telling people what to think. It's about giving them the information, context, and curiosity to think for themselves. Join us for a thought-provoking conversation about investigative journalism, storytelling, media accountability, and the courage to question what we've always believed.     For more Information: https://www.uningrained.com/ Discover More: https://uningrained.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices