
619: Airline Charged Me $65 - So I built a $250M Competitor | Adam Ewart
0:00
47:38
Adam Ewart turned a £50 excess baggage fee into a global bootstrapped
logistics company operating in 145 countries and staying profitable for 15 straight years.
In this interview, Adam breaks down how he built Send My Bag, the
international luggage shipping service moving more than 250,000 bags
annually with only 32 staff, all through ruthless automation, scrappy
PR, and a customer-first obsession that outperformed airlines and
traditional freight companies.
What you’ll learn in this interview:
• How a £50 baggage fee inspired a $250M global logistics company
• The exact PR strategy that landed national TV coverage for free
• How Send My Bag scaled to 145 countries without VC funding
• Adam’s automation systems that enabled 250,000 shipments with 32 staff
• How he navigated Brexit, Covid, surcharges, and international
disruptions
• Why customer referrals became their biggest growth engine
• How he negotiated airport media, TV placements, and global
partnerships
• The economics behind luggage shipping and global freight networks
• How to survive catastrophic industry shifts without layoffs
• The mindset, execution, and resilience behind 15 years of profitable
growth
By the end of this episode, you’ll understand how to build a lean,
global service business, protect margins, automate at scale, and turn
painful customer frustrations into a nine-figure opportunity.
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HOW WE CAN HELP YOU SCALE YOUR BUSINESS FASTER
Learn directly from 7, 8 & 9-figure founders inside Foundr+
Start your $1 trial → https://www.foundr.com/startdollartrial
PREFER A CUSTOM ROADMAP AND 1-ON-1 COACHING?
→ Starting from scratch? Apply here →
https://foundr.com/pages/coaching-start-application
→ Already have a store? Apply here →
https://foundr.com/pages/coaching-growth-application
CONNECT WITH NATHAN CHAN
Instagram → https://www.instagram.com/nathanchan
LinkedIn → https://www.linkedin.com/in/nathanhchan/
CONNECT WITH ADAM EWART
Website → https://www.sendmybag.com
FOLLOW FOUNDR FOR MORE BUSINESS GROWTH STRATEGIES
YouTube → https://bit.ly/2uyvzdt
Website → https://www.foundr.com
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Twitter → https://www.twitter.com/foundr
LinkedIn → https://www.linkedin.com/company/foundr/
Podcast → https://www.foundr.com/podcast
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