Episode 155: Unlocking the Secrets of Engaging Facilitation

"I saw her facilitate and I thought, "Wow, she's really drawing things out of the group instead of telling them what to do." That was so powerful, and I thought to myself, "I want to do that. I want to be able to do that type of work someday."- Dr. Karyn Edwards, PCC In this episode of the Facilitation Lab podcast, host Douglas Ferguson converses with Dr. Karyn Edwards, an organizational psychologist and executive coach. Dr. Edwards shares her journey into facilitation and leadership, starting at Carlson Wagonlit Travel. She highlights the influence of her mentor, Julianne Weiss, and discusses overcoming imposter syndrome and challenges in leadership roles. The episode delves into the importance of "power skills" like emotional intelligence and adaptability. Dr. Edwards also talks about her current work, including writing for the Association for Training and Development and exploring organizational culture change programs. The episode underscores the transformative power of coaching.  

"There is so much humanity in vulnerability. If you're going to ask others to be vulnerable, you have to be willing to do so yourself and let your walls down to have rich, honest conversations."- Alyssa Coughlin In this episode of the Facilitation Lab podcast, host Douglas Ferguson converses with Alyssa Coughlin, Chief of Staff Director for the Data and AI Platform Organization at Autodesk. Alyssa shares her journey into facilitation and leadership, emphasizing the importance of patience, active listening, and storytelling in effective facilitation. She discusses leading through influence rather than positional power, empowering team members, and creating a collaborative environment. Alyssa also highlights techniques for engaging quieter participants and the significance of addressing underlying tensions in group dynamics. The episode concludes with a focus on fostering a culture of collaboration and empowerment.  

"I was blown away, absolutely enthralled and fascinated. My granddad turned to me and said, "You've got an inquiring mind, don't ever lose that." It has essentially formed who I am."- Dan Walker In this episode of the Facilitation Lab podcast, host Douglas Ferguson interviews Dan Walker from Collective Imagination Consulting. They discuss Dan's journey from the legal field to the outdoor industry, driven by his deep curiosity and evolving understanding of justice. Dan shares how his formative experiences shaped his perspectives and how he now helps organizations create pathways toward a more just and joyful society. The conversation highlights the importance of curiosity in both personal and professional contexts, the complexities of justice, and the pivotal role businesses can play in fostering social change. The episode emphasizes a method-agnostic approach to facilitation.      

"Seeing the magic of bringing people together, setting clear agendas, and leaving with action items was eye-opening for me."- Lipika Grover In this episode of the Facilitation Lab podcast, host Douglas Ferguson converses with Lipika Grover, a consultant, executive coach, and facilitator. They explore Lipi's career journey, starting from her early experiences at Accenture, where she observed effective facilitation during high-profile client sessions. Lipi emphasizes the importance of preparation, follow-up, and creating safe spaces for dialogue. She discusses managing group dynamics, particularly with chatty executives, and highlights the value of diverse voices in discussions. The episode underscores the transformative potential of effective facilitation in driving meaningful group interactions and fostering collaboration.  

"If you don’t have those underpinnings of being anchored to something, it’s really difficult to do anything else. That’s just baseline sort of human functioning."- Kellie Artis In this episode of the Facilitation Lab podcast, host Douglas Ferguson converses with Kelly Artis, founder of Mission Identity, who empowers women through the Enneagram. The discussion highlights the transformative power of facilitation, particularly through Kelly's experiences in the George W. Bush Institute's Veteran Leadership Program. Kelly shares her journey into facilitation, emphasizing the importance of psychological safety, empathy, and deeper connections in group settings. She reflects on how effective facilitation goes beyond traditional teaching, fostering meaningful interactions and personal growth. The episode underscores the impact of creating safe spaces for dialogue and collaboration.  

"Take that risk, take that step forward. Don’t think about it, just do it. Sometimes you just have to take that step, and by doing that, my life changed completely.”- Tony Toto In this episode of the Facilitation Lab Podcast, host Douglas Ferguson converses with Tony Toto, a facilitator at the Outdoor Wisconsin Leadership School. Tony shares his journey from real estate to facilitation, emphasizing the transformative power of adventure-based team-building activities. He discusses the importance of physical and emotional safety, non-verbal communication, and the role of conversation in fostering trust and collaboration. Tony also reflects on his continuous learning process and the impact of his work on participants. The episode underscores the significance of taking risks, seeking mentorship, and the lasting benefits of experiential learning.  

"I think that is one of the best gifts that you can give other people is yes, we're all just chemical biological beings at the beginning of these, and we have all the choices in the world to go somewhere else."- Nathan Hughes In this episode of the Facilitation Lab podcast, host Douglas Ferguson converses with Nathan Hughes, COO and co-founder of Detroit Labs. Nathan shares his journey from a technology-focused career to embracing facilitation and leadership. He discusses the pivotal role of facilitation in managing teams, especially during crises like the pandemic. Nathan highlights the importance of practice in low-stakes environments to build facilitation skills and emphasizes the need for trust and connection within teams. He also offers advice for technology leaders transitioning into management, stressing the value of redefining success and maintaining personal creative outlets.  

"I take the opportunity to build culture and connection with that team to make them stronger. And that's something that's really rewarding for me—when I leave the process to see after nine months of working with them that this team is much more close, more connected, and trusts each other more.."- Julie Baeb In this episode of the Facilitation Lab podcast, host Douglas Ferguson speaks with Julie Baeb, a Senior Consultant at Team Works. Julie shares her diverse career journey from advertising to architecture and eventually education, where she developed a STEM enrichment program. They discuss pivotal moments in Julie's facilitation career, including a transformative professional development session and a human-centered design retreat she led for school administrators. Julie emphasizes the importance of icebreakers, observation, and incorporating play and movement into sessions to foster engagement and psychological safety. The episode highlights Julie's commitment to building strong, connected teams through thoughtful facilitation.  

"Now more than ever, we need facilitation, which is different than being a facilitator."- Jim Kalbach In this episode of the Facilitation Lab podcast, Douglas Ferguson talks with Jim Kalbach, Chief Evangelist at MURAL and author, about his facilitation journey and expertise in mapping. Jim shares a pivotal experience leading a workshop at LexisNexis and how it propelled his career. He discusses the influence of room setup on collaboration, the power of visual maps for team alignment, and his interest in Wardley maps. Jim also reflects on the evolution of facilitation with technology, the shift to remote workshops, and the future of facilitation as a widespread skill. The episode emphasizes the transformative role of facilitation and visual tools in improving group collaboration.  

"Change is inevitable; it's how you adapt to it. It's the tools that you look for, the how do you want to grow so that you can adapt better to these changes that come your way."- Neallie Kani In this podcast episode, Douglas Ferguson hosts Nelly Carney, a UX Specialist from Hogan Assessments, who shares her facilitation journey and the impact of leadership classes on her career. She discusses the importance of creating a comfortable environment for teams, inspired by Eric Scarborough's calming facilitation approach. Nelly applies techniques like icebreakers and working agreements to enhance her meetings, emphasizing trial and error and monthly check-ins for continuous improvement. She uses visual aids like PowerPoint to align her team and stresses the significance of consistent reminders of team values. The conversation also touches on the importance of feedback, individual connections, and the transformative power of facilitation certification. Nelly encourages embracing learning and networking for professional growth.