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Why do top companies like Sonos, Snapchat, and Apple keep making the same costly mistakes? It’s not a lack of talent or resources—it’s something much deeper.
In this episode, Sharran unpacks how some of the biggest brands have fallen victim to avoidable mistakes—and what you can do to ensure your business doesn’t follow the same path. From Sonos' disastrous app update to Snapchat's unpopular redesign and Apple Maps' failed launch, Sharran reveals a recurring pattern that costs companies billions in lost trust, revenue, and reputation. Learn the five critical lessons from these failures and how to apply them to your business for smarter decision-making and long-term success.
If you want to avoid billion-dollar mistakes in your business, tune in to learn from the failures of the biggest brands and apply these lessons to your business.
“If your product isn’t ready, please don’t ship it—your reputation depends on it.”
- Sharran Srivatsaa
Timestamps:
01:15 - Why even smart companies keep making the same mistakes
02:36 - Sonos’ app failure: The update that broke customer trust
03:20 - Snapchat’s disastrous redesign and mass user backlash
04:01 - Apple Maps: The launch that forced a public apology
04:50 - Netflix’s Qwikster debacle and the cost of poor communication
05:51 - Five major lessons to avoid these business pitfalls
07:22 - Here's a big takeaway from the episode
Resources:
- Join the Future Proof Community - https://futureproofsecrets.com/
- The Real Brokerage - https://www.joinreal.com/
- Top Agent Power Pack - https://sharran.activehosted.com/f/121
- The 5am Club - https://sharran.com/5amclub/
- Join the 10K Wisdom Private Partner Podcast, now available to you for free - https://www.highlandprime.com/optin-10k-wisdom
- The Job of a CEO - https://www.highlandprime.com/download-job-of-ceo
- Join Sharran's VIP Community - https://sharran.com/vip/
- ARC Multifamily Real Estate Investing - https://arcmf.com/
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