ServiceNow Series E87: Aashish Atrey, ServiceNow Developer MVP & Technical Specialist at HCLTech
Today's guest is Aashish Atrey, ServiceNow Developer MVP & Technical Specialist at HCLTech. HCLTech is a global technology company, home to 222,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. They work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Public Services and more.
Aashish is a passionate ServiceNow Professional with over six years of experience in the implementation of all phases of the application lifecycle and best practices, including Requirement Gathering, Design, Development, Testing, UAT, and Deployment. He is responsible to develop ITSM/ITIL process and tools solutions which include customized responses to RFPs/RFIs for ITIL-based process consulting, process operations, and ITSM tools implementations. Aashish was a ServiceNow Developer MVP for 2021 and 2022.
In the episode, Aashish will discuss:
How he adds value to the community,
The Tokyo release and new features that excite him,
Benefits that ServiceNow are bringing to customers,
What the future holds for ServiceNow,
Why he loves his role and
Advice on mentoring within the ServiceNow community
More episodes from "The Alldus Podcast - AI in Action"
E430 Nan Li, VP of AI, ML and Statistical Practice at Nationwide
vor 8 Stunden
13:59Today's guest is Nan Li, VP of AI, ML and Statistical Practice at Nationwide in Columbus, Ohio. Nationwide is one of the largest and strongest diversified insurance and financial services organizations in the United States. Nationwide provides a full range of insurance and financial services products including auto, business, homeowners, farm and life insurance; public and private sector retirement plans, annuities and mutual funds; excess & surplus, specialty and surety; pet, motorcycle and boat insurance. Nan is a passionate, versatile, and human-centric data and analytics executive with 20 years of experience in the insurance, financial services, and healthcare industries. A creative and pragmatic business problem solver, innovator and communicator, Nan is skilled at setting up data & analytics strategy and roadmap, bringing business, analytics, and IT together to achieve business outcomes, and operationalizing data & analytics solutions to deliver scalability and ROI. In the episode, Nan will discuss: Her role and responsibilities at Nationwide, Benefits that they bring to customers, How AI & Data Science has evolved at Nationwide, Why Nationwide is a great place to work, What they look for when hiring into the team and What the roadmap looks like for Nationwide
E429 Peter Foley, Head of Data Science at EDO
15:38Today's guest is Peter Foley, Head of Data Science at EDO in California. EDO is a leading platform for measuring the immediate impact of TV advertising across linear and streaming. Modern marketers across brands and networks combine real-time TV engagement signals with world-class decision science, to maximize creative and media performance. EDO's investment-grade data aligns advertising investments to business results with detailed competitive, category, historical and predictive intelligence. In 2015, award-winning filmmaker and entrepreneur Edward Norton and PhD economist, poet, and entrepreneur Daniel Nadler saw an opportunity to modernize linear TV advertising measurement and help the film industry better market their work using data science. Eight years later, EDO has grown well beyond a tool for media and entertainment. They now empower marketers, networks, advertising agencies and creatives to understand when and how Convergent TV ads trigger consumers to take actions that lead to economic outcomes. In the episode, Peter will talk about: The work they do within TV advertising, The role of AI and Data Science in their services, Current make-up of the data science team, Upcoming projects the team will be working on, Plans for growing his team and Why EDO is a great place to work
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ServiceNow Series E93: Artem Tyndyk, Lead Technical Consultant at NTT Data
17:18Today's guest is Artem Tyndyk, Lead Technical Consultant at NTT Data in Frankfurt, Germany. As part of the NTT Group, NTT Data is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT Data enables clients, as well as society, to move confidently into the digital future. They are committed to their clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries. NTT Data have developed industry-leading best practices and deliver unparalleled industry knowledge and true guidance to help leaders transform the modern enterprise. With hundreds of successful customer transformations across all areas, they bring a unique design-centered approach to all engagements to optimize user experience and realize ROI. Whether you are just starting out, looking to reimplement or heading up a new strategic initiative on the platform, NTT DATA offers unparalleled ServiceNow depth and breadth of experience as a true platform consultancy. In the episode, Artem discusses: How he got into the world of ServiceNow, The pros & cons of working as a consultant, Current challenges he sees customers facing, An insight into his recent cloud migration project, What the future holds for the ServiceNow platform
E428 Ylan Kazi, Chief Data Officer at Blue Cross Blue Shield of North Dakota
16:22Today's guest is Ylan Kazi, Chief Data Officer at Blue Cross Blue Shield of North Dakota. Ever since Blue Cross Blue Shield of North Dakota began following the Great Depression, they have been dedicated to helping people get affordable health care solutions to improve their health and well-being. As we enter a new era of healthcare, BCBSND continues to transform the way healthcare is delivered and to make a meaningful difference for those they serve. Ylan brings deep strategic experience in analytics, emerging technology, data governance and other aspects of creating a data-driven culture. He leads the Enterprise Data and Analytics Solutions team, where he is focused on creating and executing data strategy using sophisticated analytic capabilities and modern data governance practices. He works closely with C-level and other senior executives by finding value in data and using it to drive clinical and financial results for members. In the episode, Ylan will talk about: The work they do at Blue Cross Blue Shield, His role and responsibilities as Chief Data Officer, How the culture & people attracted him to the company, How they are using data to impact the overall business, Plans for growing the team, and Why BCBS of North Dakota is a great place to work
E427 James Hamet, Founder and CEO at Vistim Labs
13:01Today's guest is James Hamet, Founder and CEO at Vistim Labs in Salt Lake City. Founded in 2021, Vistim Labs' offer quick & affordable screening diagnostic for biomarkers of neurodegenerative disease. Their mission is to increase patient access to care and clinical decision making ability with their screening diagnostic. Their AI tracks neurodegeneration by identifying visuospatial & cognitive deficits from EEG patterns that indicate specific levels of amyloid and tau protein accumulation, as well as cognitive impairment. James is a serial entrepreneur specialized in signal-processing and machine learning for brain activity. Since his first foray into neuroscience with brain computer interfaces, he has developed a variety of new technologies. They include enabling remote control of software and devices using brain activity, predicting highway accidents by monitoring mental fatigue, accelerating behavior change with attentional priming, and predicting pre-symptomatic cognitive decline with a novel evoked response paradigm. In the episode, James will discuss: The incredible work they do within cognitive diseases, The role of AI in their solution, Milestones they are working towards, The current team structure and plans for growth, and Why Vistim Labs is a great place to work
ServiceNow Series E92: Philip Swann, Managing Consultant at Wrangu
15:42Today's guest is Philip Swann, Managing Consultant at Wrangu. Founded in 2016 with offices in Amsterdam and London, Wrangu's mission is to enable their clients to maximise the value from their ServiceNow investment through world class implementation and services. They are also creating intelligent apps which help to solve localisation needs and address the industry specific challenges that their clients have in their business. Philip is an experienced IT Principal Technical Consultant with strong delivery focused skills. He has an extensive background in application management across global customer service and retail industries. With a strong focus on Customer centricity throughout all stages of the system life cycle, Philip has the ability to deliver multi-million dollar initiatives and improve operational efficiency through innovative solutions that align customer expectations with business needs. In the episode, Philip chats about: The interesting work he does with Wrangu, Trends he is seeing such as regulation & risk management, Benefits that ServiceNow brings to organizations, The impact of ServiceNow in workspaces, The importance of empathy & people management, Building and maintaining a winning team, and What the future holds for ServiceNow
E426 Peyton Greenside, Founder and CSO at BigHat Biosciences
20:38Today's guest is Peyton Greenside, Founder and CSO at BigHat Biosciences in the San Francisco Bay Area. Founded in 2019, BigHat Biosciences is designing safer, more effective antibody therapies for patients using machine learning and synthetic biology. BigHat integrates a wet lab for high-speed characterization with machine learning technologies to guide the search for better antibodies. They are applying these design capabilities to develop new generations of safer and more effective treatments for patients suffering from today’s most challenging diseases. A pioneer of deep learning applied to life science problems, Peyton has developed computational, statistical, and AI/ML techniques to model, understand, and optimize biological sequences in academia and industry. Peyton was an inaugural Schmidt Science Fellow, a computational biologist at the Broad Institute and a scientific founder of Valis. She also holds a PhD from Stanford University (Accel Innovation Scholar), an MPhil in Computational Biology from Cambridge University (Herchel Smith Scholar), and a BA in Applied Math from Harvard. In the episode, Peyton will discuss: The motivation for founding BigHat Biosciences, Their success over the past 12 months, Challenges they need to overcome in data management and automation, What the future holds for the organization, Why BigHat Biosciences is a great place to work
E425 Rui Aguiar, Co-Founder and CTO at Expedock
17:43Today's guest is Rui Aguiar, Co-Founder and CTO at Expedock in Silicon Valley, CA. Founded in 2019, Expedock is the AI-powered automation service behind some of the leading players in the global supply chain. Thousands of freight containers are now being moved internationally via Expedock every week through their technology that eliminates inefficiencies by automating the manual processes, and connects all physical and digital data sources into one platform. Expedock are eliminating the time and complexity to connect and reconcile disparate data sources by building the single source of truth to unlock supply chain visibility like never before. Their mission is to digitize the global supply chain with best-in-class technology for thought leadership and innovative solutions. Their international team of tech and logistics executives are committed to transforming the future of supply chain and logistics, one business at a time. In the episode, Rui will talk about: The interesting work they do at Expedock, Behind the scenes on how they’re applying AI and Data Science, Plans for growing the team, Why to consider a career in supply chain, AI trends within the sector that excite him and What the near future holds for Expedock
ServiceNow Series E91: Anne Granet, Presales manager & Employee Workflow Champion EMEA at Devoteam
19:02Today's guest is Anne Granet, Presales manager & Employee Workflow Champion EMEA at Devoteam in Paris, France. Devoteam is a leading consulting firm focused on digital strategy, tech platforms, data and cybersecurity. By combining creativity, tech and data insights, they empower customers to transform their business and unlock the future. With 25 years’ experience and more than 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change. With a career spent both in business and in consulting, Anne has built up experience in the operational vision of support and business processes in various industries. She advises companies in the transformation of their customers, employee workflows, digitalization of their support services, and the human and digital shift to sustain their vision. As a ServiceNow platform aficionada, she helps companies to make their vision a reality with Customer Service Management, HR Service Delivery and Onboarding using the ServiceNow platform. In the episode, Anne will talk about: The interesting work they do at Devoteam, Projects they work on in HR and employee workflows, Problems they are solving within HR services, The impact of the pandemic in HR practices and What the future looks like at Devoteam
E424 Michael Goedde, VP of Global Data Operations at ICON plc
20:03Today's guest is Michael Goedde, VP of Global Data Operations at ICON plc in Maryland, USA. Founded in Dublin, Ireland in 1990, ICON offer a full range of consulting, clinical development and commercialization services from a global network of offices in 46 countries. It is their mission has been to help their clients to accelerate the development of drugs and devices that save lives and improve quality of life. ICON are a global provider of consulting, outsourced development and commercialization services to pharmaceutical, biotechnology, medical device, government and public health organizations. They focus their innovation on the factors that are critical to their clients such as reducing time to market, reducing cost and increasing quality, and their global team of experts has extensive experience in a broad range of therapeutic areas. In the episode, Michael will discuss: An insight into the data operations team at ICON, Projects they work on within clinical data and analytics, Their approach to solving Data Science problems, Why culture is number one priority in the company, What excites him for the future at ICON, Growing the team & why work with ICON