ServiceNow Series E149: Nigel Arbery, ESM ServiceNow Senior Director at Jade Global

Today's guest is Nigel Arbery, ESM ServiceNow Senior Director at Jade Global. Founded in 2003, Jade Global create value through their vast portfolio of IT services delivered by highly skilled and experienced consultants. Their services include business application implementations, integrations, software product engineering, cloud services, technology advisory, testing and managed services. Jade Global have domain expertise in a variety of industries including manufacturing, high-tech, energy, pharmaceuticals and warehouse distribution.

Nigel has a strong track record of outstanding achievements at multibillion-dollar, world-leading enterprises across multiple industries on both a national and international scope. His career shows an exemplary record of developing and implementing strategies, leading to next-generation business transformation based on the implementation of new and emerging business technologies. Nigel plays a critical role in driving business growth at Jade Global, by ensuring that their solutions meet client needs and contribute to the overall success of the organization.

In this episode, Nigel talks about:

His background and previous experience within ServiceNow,

An insight into the work they do at Jade Global,

Why collaboration and honesty is key for successful partnerships,

How project success requires finding the right people,

The "Next Gen Data Management" book & Udacity course,

Why evolving project goals demand continuous communication and clear understanding,

How successful partnerships involve going on the journey together,

The value of networking in the ServiceNow community