IT Visionaries

IT Visionaries

Mission

Welcome to IT Visionaries, your #1 source for actionable insights, lessons learned, and exclusive interviews with trailblazing IT leaders. When you subscribe to IT Visionaries, you’ll get two weekly episodes. Each is packed with value, stories, and trends - all directly from leaders on the frontlines of technological innovation.

202 Episodes

  • IT Visionaries

    Tailor Made: How Savitude is Revolutionizing Fashion with A.I.

    38:17

    For many, the idea of walking into a store and finding new clothes that actually fit is non-existent. The designs are either too bulky, or the lengths of the sleeves and pants are too long. Frustrated, many leave and do their shopping online instead. Except the experience isn’t much better there. Savitude co-founders Nick Clayton and Camilla Olson are on a mission to help turn the situation around. The idea behind the company is a radical one: to recreate a designer’s brain by using code. Nick and Camilla joined IT Visionaries to discuss what that means and how they are using A.I. and machine learning to find clothes for everybody. 3 Key Takeaways Too many clothes are made for body types that aren’t realistic because designers typically only design for one or two body types Thanks to a backlog of data and through the use of A.I., Savitude utilizes nine different body types, and predicts how clothes will fit for customers One-in-six online clothing purchasing ends up being returned due to fit, which means there is a huge opportunity to offer a better, more frictionless experience using technology --- IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform
  • IT Visionaries

    Cloning Your Closers with the CEO of Chorus.ai, Jim Benton

    35:08

    For years, customers have been frustrated with the sales process due to the breakdown in communication that happens when multiple people are involved. But what if that process was streamlined? Imagine a world where a sales representative, regardless of experience with an account, could pick-up where the previous person left off? That’s the world Jim Benton and Chorus.ai are working to create. Jim joined IT Visionaries to discuss the problem, the solution and why technology-empowered reps are the future of the sales industry. 3 Key Takeaways Sales should not be technology-enabled, technology needs to enable the representative Conversational intelligence is closing the gaps in the sales process to prevent breakdowns in the conversation, while also enabling best practices Due to the pandemic, more coaching and teaching is happening than ever before --- IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform
  • IT Visionaries

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  • IT Visionaries

    Fighting the Stigma of Mental Health with A.I. and Machine Learning

    28:33

    In the midst of a global pandemic, when social interactions are limited and many of us only have access to basic necessities that are deemed essential, more and more individuals are pivoting to online therapy to deal with anxiety, depression, and overall strife. Roni Frank, the Co-founder of Talkspace, joined IT Visionaries to discuss how their app is filling an important gap in the healthcare industry and how technology is providing people the help they need at scale. Key Takeaways:   There are three key barriers preventing people from receiving healthcare services: cost, convenience and stigma Machine learning and A.I. are revolutionizing the healthcare industry to deliver better care at scale Text messages and quick, efficient conversations are more effective than video conferences --- IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform    
  • IT Visionaries

    Working To Streamline Authentication in Online Marketplaces

    24:09

    As more-and-more of people work from home and restrict their trips out of the home, eCommerce companies continue to be the ones reaping the benefits. One of those companies is The  RealReal, a consignment giant with a focus on bringing luxury brands to everyone. Josh Schlanger, the Head of DevOps and Product Support at The RealReal, joined IT Visionaries to discuss how eCommerce sites operate, how The RealReal is working to sift out fake products, and why he thinks jobs will make a more permanent shift toward remote work moving forward. Key Takeaways Real or fake? Historically, the authentication of consigned products has mostly been done by humans. That’s changing, and Josh explains exactly how. To go remote, or not to go remote. Until COVID-19 hit, The RealReal managed a hybrid model of part-remote, part-in-office. Josh shares the pros and cons of that model, and his recommendations to managers. (Pro tip: Don’t forget to set personal and professional boundaries.) Is your infrastructure ready to weather the storm? The RealReal operates exclusively on the cloud, infrastructure that Josh and his engineering team are constantly improving. He touches on some of the things your systems should be prepared to handle, including why it’s so important to have a team able to make short-notice pivots. --- IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform
  • IT Visionaries

    Leading Through A Crisis with GitHub’s CTO Jason Warner

    25:14

    At the beginning of the COVID-19 pandemic,  companies around the world were asking the same question: How do I mobilize my workforce and give them the tools and skills they need to work from home? GitHub employs more than 1,000 employees, all of whom work remotely. So we invited their CTO, Jason Warner, back to the program to discuss how he advised companies on adapting to their new normal. And he gave some best practices he’s learned about leading through a crisis, and explained why GitHub is one step closer to achieving its mission. Key Takeaways In many cases, once a company and its leaders became comfortable with remote environments, they begin to embrace it It’s important to be transparent and honest with your employees during a crisis — they are struggling and need to be given the truth of the situation in order to realistically set expectations GitHub’s mission is to make sure every developer has access to its software, and as the company continues to expand its reach, it is getting closer and closer to achieving that goal --- IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform
  • IT Visionaries

    The New Way of Buying and Selling Your Home with Opendoor’s CTO Ian Wong

    53:46

    The process of buying and selling a home is one of the most strenuous and frustrating out there. Imagine this: You find a home and make an offer, but that home already has multiple bids so, after a long bidding war, you finally get the home of your dreams. But now after a clean inspection, the appraisal falls through and you ask yourself, ‘Why is this so frustrating? Ian Wong and Opendoor asked that same question. And on this episode of IT Visionaries, Ian discusses how his team built one of the biggest disruptors to the real estate market, and he gives some of the secret sauce to the science behind the Opendoor technology. 3 Key Takeaways Opendoor uses both structured and unstructured data to help price their homes The home buying process is stressful and Opendoor is streamlining the process The real estate industry has not been disrupted because of the lack of frequency in the home-buying process --- IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform
  • IT Visionaries

    How the Cloud is Empowering Fluidized Workflows

    41:08

    The role of the CTO is one of the most important positions within any organization. It’s also one of the most rapidly-evolving jobs in the C-suite. On this episode of IT Visionaries, Kalyan Kumar, the CTO and Corporate Vice President of HCL Technologies, discusses the way he’s seen the role of the CTO change. Plus he explains why companies are now shifting their focus to how technology can create opportunities and the importance of a streamlined workflow. 3 Key Takeaways Collaboration technologies are shifting to the cloud, empowering fluidized workflow Technology companies are shifting focus toward how they can create more opportunities The role of the CTO is no longer just to be a manager. It now intersects with business and technology and achieving larger business goals --- IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform
  • IT Visionaries

    The Cloud: Why it’s Not A One-Size-Fits-All Solution For Everyone

    37:28

    We take hundreds of thousands of pictures a year. On our phone, on our tablets, and on our cameras. And while those moments in time are often meaningful parts of our past, rarely do we feel a need to back those memories up. Why is that? Danny Allan is the CTO of Veeam and for years, he’s been asking that same question. On this episode of IT Visionaries, Danny discusses why it is time to take backup solutions more seriously and why the cloud is not actually a one-size-fits-all solution. 3 Key Takeaways If solutions are simple and not complex, the user will have a better experience Backing up data is critical, but companies rarely do this right, which leaves them vulnerable Hybrid clouds are not right for every company, make sure it works for your company before investing --- IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform
  • IT Visionaries

    How ParkMobile is Revolutionizing Parking and the Smart City

    43:05

    We’ve all been there before. We hop in our cars to head downtown for the big show, but there’s a problem. We’re running late, and along with thousands of other people, we are hunting for the perfect spot. You know... the one that’s close enough to walk, but not too far and still safe. Wouldn’t it be nice if we could just reserve a spot and not think twice about the hassle? Luckily, Jon Ziglar, the CEO of ParkMobile, is here to solve that vexing issue. And on this episode of IT Visionaries, Jon talks how ParkMobile is innovating to make parking a bit more effortless. 3 Key Takeaways Users can use ParkMobile to quickly reserve and pay for spots 35 cities and 100 universities use ParkMobile, making it easy to use across the country ParkMobile works with its customers to navigate and ease traffic patterns --- IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform
  • IT Visionaries

    Why It’s Time to Take the Fear Out of Programming

    41:16

    There’s an adage that goes “the bigger the risk, the greater the reward.” But there is also an idea that taking risks can backfire and prevent people or companies from achieving their greatest success. For Leo Budin, the CIO of Cascade Financial Services, the risk-reward relationship has always fueled his passions. On this episode of IT Visionaries, Leo discusses how he implements lessons he learned during his days on Wall Street into his current job in the mortgage industry. Plus he explains the growing divide between programmers and the way the industry is evolving right before our eyes. 3 Key Takeaways Technology is not always welcome in the manufactured home industry Fearless Programming is a vital effort that happens when programmers operate without worrying about failing There is a big divide between older and younger programmers in the efficiency and confidence in their skills --- IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

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