Techniche Tips

Welcome to Techniche Tips! In this episode, we're diving deep with Customer Success Manager Tochi Kanu-Ivi as she shares her powerful journey into the world of Customer Success and reveals her top strategies for mastering LinkedIn networking like a pro.What you'll learn in this episode:✅ How Tochi transitioned into a CSM role and built her career from the ground up✅ The challenges and lessons she faced as a woman in tech✅ Proven 1:1 coaching tips on how to leverage LinkedIn to build authentic relationships✅ How to create a standout profile and grow your professional brand online✅ Best practices for networking, content engagement, and message outreachWhether you're an aspiring Customer Success Manager, a career switcher, or a professional looking to grow your presence on LinkedIn, this episode is packed with value and actionable advice!Connect with Tochi - https://www.linkedin.com/in/tochi-kanu-ivi/🛑 Take the Tech Career Quiz - www.technichetips.com 🛑 ⬇️ Tech Sales | IT | UI UX | HR | Software Development | Data Analytics ⬇️ Free Intro Courses: https://coursecareers.com/a/technichetips⭐️Advanced Tech Courses ⭐️ Apply Promo Code: JOSEPH10Free Intro Courses: https://www.leveldcareers.com/a/2147531991/B8vmHjgy⭐️ Exclusive Tech Cohort ⭐️ Apply Promo Code: JOSEPH-150Speak to an Instructor: https://tinyurl.com/LearnfullPodcastsApple: https://podcasts.apple.com/us/podcast/techniche-tips/id1684934305Spotify: https://open.spotify.com/show/47sgpNXgF2QqQf7SDOZCHgAmazon: https://music.amazon.com/podcasts/375a1957-fe59-4cd3-9e85-f6f7d85c9cea/techniche-tips?refMarker=nullOthers: https://tinyurl.com/Red-Circle 📸 IG: https://www.instagram.com/technichetips/👉🏾 Follow me on LinkedIn: https://www.linkedin.com/in/jmsmithtech/#TochiKanuIvi #CustomerSuccess #LinkedInTips #LinkedInNetworking #CSMJourney #TechnicheTips #CareerInTech #WomenInTech #PersonalBranding #NetworkingTips #TechCareer #LinkedInCoaching🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/5220849279565824

Connect with Emily You - https://www.linkedin.com/in/yiranyou/Discover Emily U's inspiring journey from rookie in tech sales to becoming a renowned career coach. Emily shares her career progression, from navigating her first challenges at Salesforce to launching a bold new approach to sales training as the founder of the Emily U School of Sales. Gain insights into success in the dynamic world of tech and learn how empathy, data, and practical strategies can transform your approach to selling. Whether you're just starting out or exploring tech career transitions, Emily's story is packed with actionable advice and lessons to elevate your path.Join this motivational conversation and uncover valuable tips on mastering tech sales, building a resilient mindset, and overcoming common industry challenges. Learn how to recognize opportunities, avoid pitfalls, and thrive in a competitive market. Don't miss the chance to connect with Emily's vision for modern, effective sales training rooted in real-world experience.Ready to take charge of your tech career journey? Watch now and be inspired to redefine your future in tech sales. Your next big step starts here!#techsales #careermobility #salesdevelopmentrepresentative #accountexecutive #sdr🛑 Take the Tech Career Quiz - www.technichetips.com 🛑 ⬇️ Tech Sales | IT | UI UX | HR | Software Development | Data Analytics ⬇️ Free Intro Courses: https://coursecareers.com/a/technichetips⭐️Advanced Tech Courses ⭐️ Apply Promo Code: JOSEPH10Free Intro Courses: https://www.leveldcareers.com/a/2147531991/B8vmHjgy⭐️ Exclusive Tech Cohort ⭐️ Apply Promo Code: JOSEPH-150Speak to an Instructor: https://tinyurl.com/LearnfullPodcastsApple: https://podcasts.apple.com/us/podcast/techniche-tips/id1684934305Spotify: https://open.spotify.com/show/47sgpNXgF2QqQf7SDOZCHgAmazon: https://music.amazon.com/podcasts/375a1957-fe59-4cd3-9e85-f6f7d85c9cea/techniche-tips?refMarker=nullOthers: https://tinyurl.com/Red-Circle 📸 IG: https://www.instagram.com/technichetips/👉🏾 Follow me on Linkedin: https://www.linkedin.com/in/jmsmithtech/#coursecareers #testimonial #techsales #bdr #interviewtips #pivoted #ceo #techrecruiter #tech #lifecoach #careercoach #blackmenintech #podcast #socanalyst #accountexecutive #leveldDisclaimer: These links are affiliate links, which means I may get a commission if you purchase. However, none of the fees for these resources have been increased to compensate me. In fact, you received a discount by using it :)

Connect with Mark Mosley: https://www.linkedin.com/in/mark-mosley-a98584123/Discover how Mark transitioned from SDR to CSM, carving out an inspiring journey to tech success 🚀. In this episode of Tech Niche Tips, Mark shares his career progression, from navigating the high-pressure world of sales development to thriving as a Customer Success Manager at ServiceNow. Gain invaluable insights into tech career transitions, transferable skills, and the dynamic world of customer success.Mark unveils actionable strategies for aligning your strengths, understanding customer needs, and excelling in roles like tech sales, channel sales, and account management. Whether you're breaking into tech or seeking your next move, you'll find key takeaways to elevate your career. Ready to take charge of your career journey? Learn from Mark’s experience, explore new opportunities, and connect with like-minded professionals. Join us on this path to uncover the secrets of tech success and make your mark in the industry. Subscribe now for more career tips, insights into success, and motivational stories that inspire transformation in the tech space. Let Mark's story empower you to build a career you love!#customersuccessmanager #customersuccess #projectmanagement #whatistheroleofacustomersuccessmanager #b2bcustomersuccess#customersuccessmanager #customersuccess #projectmanagement #customersuccessplaybook #whatdoescustomersuccessmanagerdo🚀 Launch Your Podcast with Triplex! 🎙️Looking to start a podcast or need top-tier media production? Triplex has you covered! From concept to production, we help bring your vision to life.📽️ Professional Podcast & Media Services🎧 High-Quality Production📢 Expert Guidance & SupportStart your journey today! 👉 www.triplexmedia.net#technichetips #customersuccess #AI #conversations #techsales #TriplexMedia #PodcastProduction #ContentCreation🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/5220849279565824CHAPTERS:00:00 - Welcome Back01:33 - Mark's Journey02:32 - Transitioning from SDR to CSM04:08 - Pressure of Being a CSM09:50 - Q&A Session11:18 - Customer Support vs Customer Success13:39 - Account Management Strategies14:55 - Technology's Impact on CSM Role17:40 - Importance of Human Interaction19:25 - Joining the Q&A Discussion22:15 - Mark's Career Path23:39 - Advice for Job Seekers26:05 - Misalignment Between CSM and Company Goals30:31 - CSM as a Project Manager32:45 - Customer Education Investment34:42 - What I Love About Being a CSM36:03 - Transitioning from Other Industries40:28 - Technical Skills for CSM Role42:18 - Guest: Tory - HubSpot System Admin44:41 - Ignoring Customer Feedback Consequences48:04 - Connect with Mark54:15 - Triplex Media56:55 - Outro

From Cheerleader to CEO, Esther Ayorinde-Iyamu shares her inspiring journey navigating the dynamic world of tech and building her company, GrowthQ. Gain insights into success as she discusses career progression, overcoming rejection, and transitioning from tech sales to entrepreneurship. Esther’s story highlights the power of mentorship, community, and resilience in shaping a thriving career.Whether you're exploring tech career transitions, looking to break into tech sales, or seeking a career coach to guide you, this conversation is packed with actionable advice and strategies. Learn how to leverage mentorship, network effectively, and turn challenges into opportunities. Join Esther’s mission to make tech sales more equitable and discover how to unlock your potential in this ever-evolving industry. Connect with resources, find your mentors, and take the next step toward your dream career. Remember, your journey starts with clarity and commitment. Subscribe now for more empowering career tips and insights to help you navigate your own path in tech.#techsales #salesdevelopmentrepresentative #sdr #idealtechsalescareerpath #dayinthelifeofansdr#techsales #saassales #meaningfulconnectionsinsights #volunteeringintech #techmentorshipCHAPTERS:00:00 - Intro00:47 - Who is Esther Ayorinde-Iyamu02:14 - Transitioning into Tech Careers04:58 - Rejection as a Path to Progress09:15 - Debunking Overnight Success Myths13:39 - Overview of GrowthQ14:51 - Is GrowthQ Right for You?17:44 - Overcoming Job Interview Anxiety19:04 - Growing Industries in Tech23:13 - AI and Job Market Impact25:03 - Future Vision for GrowthQ27:37 - Final Thoughts for the Audience30:56 - OUTRO

Connect with Ayana: https://www.linkedin.com/in/ayanagardner702 Join us for an insightful episode of "Techniche Tips" featuring Ayana Gardner, Zoom's esteemed Contact Center Channel Leader. Airing live on Saturday, March 1st, at 11 AM EST / 8 AM PST, this episode delves into Ayana's inspiring journey from an inside sales representative to a leader in channel sales. Gain valuable insights into her career progression, the challenges she overcame, and her strategies for success in the dynamic world of channel sales. Don't miss this opportunity to learn from a trailblazer in the industry.#channelsales #contactcenter #careerjourney #podcast

Follow Kendall: https://www.linkedin.com/in/kendallcalvin15/🛑 Take the Tech Career Quiz - www.technichetips.com 🛑 ⬇️ Tech Sales | IT | UI UX | HR | Software Development | Data Analytics ⬇️ Free Intro Courses: https://coursecareers.com/a/technichetips⭐️Advanced Tech Courses ⭐️ Apply Promo Code: JOSEPH10Free Intro Courses: https://www.leveldcareers.com/a/2147531991/B8vmHjgy⭐️ Exclusive Tech Cohort ⭐️ Apply Promo Code: JOSEPH-150Speak to an Instructor: https://tinyurl.com/LearnfullPodcastsApple: https://podcasts.apple.com/us/podcast/techniche-tips/id1684934305Spotify: https://open.spotify.com/show/47sgpNXgF2QqQf7SDOZCHgAmazon: https://music.amazon.com/podcasts/375a1957-fe59-4cd3-9e85-f6f7d85c9cea/techniche-tips?refMarker=nullOthers: https://tinyurl.com/Red-Circle 📸 IG: https://www.instagram.com/technichetips/👉🏾 Follow me on Linkedin: https://www.linkedin.com/in/jmsmithtech/#coursecareers #testimonial #techsales #bdr #interviewtips #pivoted #ceo #techrecruiter #tech #lifecoach #careercoach #blackmenintech #podcast #socanalyst #accountexecutive #leveldDisclaimer: These links are affiliate links, which means I may get a commission if you purchase. However, none of the fees for these resources have been increased to compensate me. In fact, you received a discount by using it :)

Talk That Tech - https://www.youtube.com/@UCL927G_yLTNgAJ6lzEBJkJw 🛑 Take the Tech Career Quiz - www.technichetips.com 🛑 ⬇️ Tech Sales | IT | UI UX | HR | Software Development | Data Analytics ⬇️  Free Intro Courses: https://coursecareers.com/a/technichetips⭐️Advanced Tech Courses ⭐️ Apply Promo Code: JOSEPH10Free Intro Courses: https://www.leveldcareers.com/a/2147531991/B8vmHjgy⭐️ Exclusive Tech Cohort ⭐️ Apply Promo Code: JOSEPH-150Speak to an Instructor: https://tinyurl.com/LearnfullPodcastsApple: https://podcasts.apple.com/us/podcast/techniche-tips/id1684934305Spotify: https://open.spotify.com/show/47sgpNXgF2QqQf7SDOZCHgAmazon: https://music.amazon.com/podcasts/375a1957-fe59-4cd3-9e85-f6f7d85c9cea/techniche-tips?refMarker=nullOthers: https://tinyurl.com/Red-Circle 📸 IG: https://www.instagram.com/technichetips/👉🏾 Follow me on Linkedin: https://www.linkedin.com/in/jmsmithtech/#coursecareers #testimonial #techsales #bdr #interviewtips #pivoted #ceo #techrecruiter #tech #lifecoach #careercoach #blackmenintech #podcast #socanalyst #accountexecutive #leveldDisclaimer: These links are affiliate links, which means I may get a commission if you purchase. However, none of the fees for these resources have been increased to compensate me. In fact, you received a discount by using it :)

Follow Jeneba on LinkedIn: https://www.linkedin.com/in/jenebawint/Buy Jeneba's book: https://a.co/d/1v5CXEGWelcome to the Techniche Tips podcast featuring Jeneba Wint, author of "Interview Like an Olympian." In this episode, Jeneba draws from her experience as a former Division I NCAA athlete and tech professional to share strategies that blend elite sports psychology with career development. You'll learn how to:🥇 Master your mindset🥇 Prepare strategically🥇 Foster continuous professional growthThese insights are aimed at transforming your interview approach. Subscribe to gain the focus, resilience, and confidence of an Olympian in your career pursuits.#InterviewTips #MindsetMatters #CareerSuccess #GoldMedalMindset

Jeffrey Scruggs is a data scientist and CTO of Venture for T.H.E.M., an organization that provides grants to business owners from unrepresented communities. List as he shares his story.Connect with Jeffrey here: https://www.linkedin.com/in/jeffrey-scruggs/🛑 Take the Tech Career Quiz - www.technichetips.com 🛑 ⬇️ Tech Sales | IT | UI UX | HR | Software Development | Data Analytics ⬇️ Free Intro Courses: https://coursecareers.com/a/technichetips⭐️Advanced Tech Courses ⭐️ Apply Promo Code: JOSEPH10Free Intro Courses: https://www.leveldcareers.com/a/2147531991/B8vmHjgy⭐️ Exclusive Tech Cohort ⭐️ Apply Promo Code: JOSEPH-150Speak to an Instructor: https://tinyurl.com/LearnfullPodcastsApple: https://podcasts.apple.com/us/podcast/techniche-tips/id1684934305Spotify: https://open.spotify.com/show/47sgpNXgF2QqQf7SDOZCHgAmazon: https://music.amazon.com/podcasts/375a1957-fe59-4cd3-9e85-f6f7d85c9cea/techniche-tips?refMarker=nullOthers: https://tinyurl.com/Red-Circle 📸 IG: https://www.instagram.com/technichetips/👉🏾 Follow me on Linkedin: https://www.linkedin.com/in/jmsmithtech/#coursecareers #testimonial #techsales #bdr #interviewtips #pivoted #ceo #techrecruiter #tech #lifecoach #careercoach #blackmenintech #podcast #socanalyst #accountexecutive #leveldDisclaimer: These links are affiliate links, which means I may get a commission if you purchase. However, none of the fees for these resources have been increased to compensate me. In fact, you received a discount by using it :)

What’s the secret to leveling up your business game? It starts with how you build products and lead your crew.In this episode of Techniche Tips, Kenyetta Hall, MBA, CSM, CSPO, breaks it all down. She’s here to help you unlock your boldest goals with expert tips on product management and AI training.Here’s what you’ll get:🎥 How to create epic digital products—fast and smart.🎥 Insider hacks to make AI work for your growth.🎥 Real talk on leading teams that get things DONE.If you’re an entrepreneur, founder, or dreamer, this episode is your playbook for big moves.🎥 Tune in now and build your dream future!Connect with Kenyetta: https://www.linkedin.com/in/kenyettahall/🛑 Take the Tech Career Quiz - www.technichetips.com 🛑 ⬇️ Tech Sales | IT | UI UX | HR | Software Development | Data Analytics ⬇️ Free Intro Courses: https://coursecareers.com/a/technichetips⭐️Advanced Tech Courses ⭐️ Apply Promo Code: JOSEPH10Free Intro Courses: https://www.leveldcareers.com/a/2147531991/B8vmHjgy⭐️ Exclusive Tech Cohort ⭐️ Apply Promo Code: JOSEPH-150Speak to an Instructor: https://tinyurl.com/LearnfullPodcastsApple: https://podcasts.apple.com/us/podcast/techniche-tips/id1684934305Spotify: https://open.spotify.com/show/47sgpNXgF2QqQf7SDOZCHgAmazon: https://music.amazon.com/podcasts/375a1957-fe59-4cd3-9e85-f6f7d85c9cea/techniche-tips?refMarker=nullOthers: https://tinyurl.com/Red-Circle 📸 IG: https://www.instagram.com/technichetips/👉🏾 Follow me on Linkedin: https://www.linkedin.com/in/jmsmithtech/#coursecareers #testimonial #techsales #bdr #interviewtips #pivoted #ceo #techrecruiter #tech #lifecoach #careercoach #blackmenintech #podcast #socanalyst #accountexecutive #leveldDisclaimer: These links are affiliate links, which means I may get a commission if you purchase. However, none of the fees for these resources have been increased to compensate me. In fact, you received a discount by using it :)