"Saul Searching" - The Saul Recruitment Podcast

🔹HIRING! IT MSP/Cloud Recruiter! 25 years exp. recruiting all levels of Tech, Sales, Consulting and Management across Oz & NZ! $2000 referral fees 👉 https://www.saulrecruitment.com.au/ ==============================================Your security tools are working hard. Your engineers are flat out. Your clients expect everything to be covered.Does your MSP contract reflect what everyone has actually agreed to?Welcome to Episode 79 of Saul Searching – The Saul Recruitment Podcast! I’m joined by Kirsten Dilena to discuss the contract behind the client relationship, and why it deserves your attention before something goes wrong.Yes, contracts. Stick with us. Things get interesting when a cyber incident hits and everyone starts asking whose responsibility it was! 👀Kirsten is a founder and principal lawyer with more than 20 years’ experience across Defence, Aviation, Mining, Construction, ICT, Cybersecurity and capital infrastructure projects.She has advised government bodies, global corporations and small and medium-sized enterprises. Her experience spans commercial law, procurement, contract management, strategy, governance and compliance.In this conversation, we explore the legal and commercial questions behind delivering IT services, managing expectations and preparing for difficult conversations.What are you promising, and what is your team delivering?Between sales conversations, proposals, onboarding and ongoing support, there are plenty of opportunities for expectations to drift.Does the client believe they’ve bought something your team isn’t delivering? Does the agreement reflect how your business operates? Are assumptions doing a little too much heavy lifting?These can be uncomfortable questions for busy MSP owners and service leaders. They’re also worth making time for.In this episode, we discuss:• Why Kirsten is passionate about this field.• What makes an MSP contract so important to get right.• Which clauses and areas deserve closer attention.• Where contractual promises and everyday service delivery can fall out of step.• How MSPs can push back on unfair terms without losing the client.• What should already be clear about responsibilities when a cyber incident hits.• How Kirsten works with businesses and how people can connect with her.Winning the client is only the beginning. 🤝We explore the pressure MSPs can face when negotiating terms: keeping an opportunity moving, building a positive relationship and understanding the obligations they’re accepting.Cyber incidents add another layer. When the pressure rises, people need clarity about who does what. We ask Kirsten what the agreement should address before anyone finds themselves managing an incident.If you’re an MSP owner, service delivery leader, account manager or IT professional involved in client commitments, this conversation will give you plenty to think about.🎧 Listen to Episode 79 of Saul Searching and subscribe for more honest conversations about IT, cybersecurity, business and the people behind them.Get in touch with Kirsten!https://dlclegal.com.au/ https://www.linkedin.com/in/kirsten-dilena-advisory/ Know someone responsible for your MSP’s contracts? Send this episode their way! 

🔹HIRING! IT MSP/Cloud Recruiter! 25 years exp. recruiting all levels of Tech, Sales, Consulting and Management across Oz & NZ! $2000 referral fees 👉 https://www.saulrecruitment.com.au/ =========================================================Welcome to Episode 78 of Saul Searching - The Saul Recruitment Podcast! 🎙️A text from your bank. An urgent email from your boss. A voice message that sounds just like someone you know. Spotting a dodgy message is one thing in a training session. It’s another when you’re trying to get dinner on the table and only half looking at your phone.My guest is Caitriona Forde, Founder and Managing Director of caIT Cyber Safe. With more than 25 years across IT, cybersecurity and leadership, Caitriona helps organisations make cyber safety practical and relevant to everyday life. She’s also a speaker, facilitator and PhD candidate exploring what helps people build safer digital habits.One of my favourite questions from this conversation is what happens after someone says, “I think I clicked something I shouldn’t have.” How you respond in that moment can shape whether they feel comfortable speaking up again.Here’s what we get into 👇- Why cyber awareness training can tick every box and still fall short when people are busy or under pressure.- How leaders can tell if people feel safe asking questions and reporting mistakes.- Three small digital habits Caitriona would encourage listeners and their families to try.- What should make us pause when AI can produce convincing emails, images and voices.- How Caitriona works with organisations and how to connect with her through caIT Cyber Safe.This one’s for anyone who’s ever hovered over a link and thought, “Hang on a minute…” And if someone in your family regularly sends you screenshots asking, “Is this real?”, send them this episode. They’ll know why. 😉🎧 Listen to Episode 78 and subscribe to Saul Searching wherever you get your podcasts. Get in touch with Caitriona!https://cait.com.au/ https://www.linkedin.com/in/caitrionaforde/ 

🔹HIRING! IT MSP/Cloud Recruiter! 🎙️ Podcast Host! 25 years exp. recruiting all levels of Tech, Sales, Consulting and Management across Oz & NZ! $2000 referral fees 👉 0414659800============================================================================Cybersecurity can feel like a maze for small and medium-sized businesses. 🔐There’s no shortage of technical jargon, security products, compliance requirements and providers promising to keep your business safe. For many SMB owners and leaders, the hard part is knowing where to start, what actually matters and who to trust.In Episode 77 I'm joined by cybersecurity specialist Luke Irwin to cut through the noise and talk about what businesses really need to know before choosing a cybersecurity partner.Luke brings more than two decades of technology experience, including over 10 years dedicated to cybersecurity. He works with leaders across multiple industries to strengthen security, meet regulatory obligations and reduce cyber risk.A former veteran with experience in peacekeeping operations, Luke brings a practical, mission-driven approach to protecting businesses. His expertise spans governance, risk and compliance (GRC), business continuity, disaster recovery and operational resilience. He has advised government agencies, multinationals and mid-sized businesses, and is known for making complex cyber challenges easier to understand and act on.🎧 In this episode, we chat about:- The biggest cybersecurity challenges facing SMBs today- Why so many businesses struggle to know where to start- Common cybersecurity mistakes and misconceptions- What to look for when choosing a cybersecurity partner- How to see beyond marketing claims and technical jargon- What businesses should expect from a modern security provider- Luke’s number one piece of cybersecurity advice for SMB ownersCybersecurity isn’t simply an IT problem. A cyber incident can affect your people, customers, operations, reputation and ability to keep doing business.If you’re an SMB owner, business leader, CIO, IT professional or decision-maker, this episode will help you ask better questions and make smarter cybersecurity decisions.🎙️ Listen to Episode 77 of Saul Searching now, and don’t forget to subscribe for more conversations with the people shaping Australia’s technology and business community.Get in touch with Luke: https://aegiscyber.com.au/ https://www.linkedin.com/in/luke-irwin/ Enjoyed the episode? Share it with someone in your network who needs to hear Luke’s advice!

🔹HIRING! IT MSP/Cloud Recruiter! 🎙️ Podcast Host! 25 years exp. recruiting all levels of Tech, Sales, Consulting and Management across Oz & NZ! $2000 referral fees 👉 0414659800===============================================Lessons from the Frontlines! The Saul Recruitment Podcast is live, and this one brings real-world experience straight from the frontlines of IT 💥Nathan Hutchison joins the show with 19 years in the industry, starting on the service desk and now stepping into his role as Chief Operating Officer at All IT Services. He’s also spent years coaching MSP leaders across APAC, known for cutting through complexity and focusing on what actually matters.This conversation digs into the skills that have stood the test of time. Technical ability gets you started, but curiosity, communication, and how you think become the real differentiators as your career grows.Nathan shares what shifted when he moved from solving technical problems to leading people. Different challenges, different mindset. There’s also an honest take on the pace of change in IT and how to stay across it without burning out.We get into what separates those who move into leadership from those who stay stuck, plus practical advice for anyone starting out in tech.You’ll also hear what’s happening at All IT Services and how they’re approaching things differently in the MSP space.A grounded, honest chat that’ll get you thinking about your next step 🎧🔥 What you’ll hear- Skills that still matter in IT today- Moving into leadership- Curiosity and better thinking- Staying relevant without burning out- Career growth in tech🎧 Listen now, subscribe, and stay across future episodes of Saul Searching!Get in touch with Nathan at All IT Services!https://www.linkedin.com/in/nathanhutchison/ https://allitservices.com.au/ #saulsearching #ITCareers #TechLeadership #MSP #CareerGrowth

🔹HIRING! IT MSP/Cloud Recruiter! 🎙️ Podcast Host! 25 years exp. recruiting all levels of Tech, Sales, Consulting and Management across Oz & NZ! $2000 referral fees 👉 0414659800==============================================High performance looks great on paper. Big output, quick thinking, always delivering.What often gets missed is the pressure sitting underneath it.In this episode of Saul Searching – The Saul Recruitment Podcast, I’m joined by ADHD Executive Coach and Founder of The Addvocacy Project, Caroline Beresford, to unpack how ADHD can show up in high-performing professionals and why it’s so often overlooked.With 20+ years in corporate and a background in HR, Caroline blends real-world experience with evidence-based coaching and lived insight. The conversation goes beyond awareness and gets into what actually needs to change inside workplaces.We talk about the subtle signs leaders miss. The systems that create friction without realising it. The hidden cost of constantly “coping” at work.Caroline shares practical ways hiring managers, recruiters and leaders can make immediate shifts. Better onboarding. Clearer communication. Smarter expectations. Small changes that make a real difference.There’s also a strong focus on what neuro-affirming workplaces actually look like and how to support performance in a way that’s sustainable.🎧 In this episode, we cover:- ADHD in high performers and why it’s often missed- Workplace habits that create unnecessary pressure- Simple shifts leaders can make straight away- Rethinking performance beyond just output- Setting people up for success from day oneThis one’s honest, practical and worth your time.Connect with Caroline:Website: https://www.theaddvocacyproject.com https://www.linkedin.com/in/caroline-beresford-the-addvocacy-project/ https://www.instagram.com/carolineberesford_coach/ https://www.facebook.com/profile.php?id=100081841067192 Book a Clarity Call: https://calendly.com/caroline-beresford-theaddvocacyproject-clarity-call/30min?month=2026-04 Weekly Edit Newsletter: https://www.theaddvocacyproject.com/adhd-weekly-insights Email: [email protected] 👉 Listen now and subscribe to Saul Searching – The Saul Recruitment Podcast for more conversations like this.

🔹HIRING! IT MSP/Cloud Recruiter! 🎙️ Podcast Host! 25 years exp. recruiting all levels of Tech, Sales, Consulting and Management across Oz & NZ! $2000 referral fees 👉 0414659800==================================================================This episode hits home for founders who’ve built something solid… but feel stuck in that frustrating middle ground. You’re past the startup chaos, yet not quite scaling the way you imagined. Sound familiar? 👀Enter Cam Elliott - a revenue growth expert who’s spent over two decades helping businesses turn messy pipelines into predictable performance. No fluff. No theory-heavy advice. Just practical strategies that actually move the needle.Cam’s track record speaks for itself. From launching and scaling GoodHabitz Australia to building and exiting Elevate Corporate Training, he knows what it takes to grow in real-world conditions. These days, through The Growth Engine, he partners with founders to tighten systems, sharpen forecasts, and unlock consistent growth.This chat is packed with honest reflections, sharp insights, and those “that’s exactly what I’m dealing with” moments 💡🔥 What we get into:- Why the 3-5 year business stage is where many founders stall- The shift from being the doer to becoming the strategic leader your business needs- Subtle (and not-so-subtle) signs you’ve hit a plateau- The habits and behaviours founders need to drop immediately- Systems that actually work - and how to avoid a graveyard of unused tools- Where AI fits into scaling without overcomplicating things 🤖- Reigniting energy and drive once the early hustle buzz fades- The belief patterns holding founders back… and what to replace them with💬 Cam brings a refreshing level of honesty to this conversation. There’s no sugar-coating here. Growth requires clarity, discipline, and the right structure. When those pieces click into place, everything changes.One of the standout moments? The idea that many founders don’t have a growth problem - they have a focus and execution problem. That hits hard.🚀 Who this episode is for:Founders navigating that awkward growth plateauBusiness owners tired of inconsistent revenueLeaders ready to step out of the day-to-day and think biggerAnyone looking to build a business that runs with them, not because of them✨ A quick takeaway:Progress doesn’t come from doing more. It comes from doing the right things, consistently, with the right systems behind you. Simple in theory. Hard in practice. That’s where this episode delivers real value.👉 Connect with Cam & learn more about The Growth Engine:https://www.thegrowthengine.com.au/  https://www.linkedin.com/in/cameronelliot/ 🎯 Enjoying the podcast?Make sure you follow, subscribe, and share this episode with someone who needs to hear it. It helps more founders get access to conversations like this 🙌#SaulSearching #RecruitmentPodcast #BusinessGrowth #FounderJourney #ScalingUp #EntrepreneurLife #SalesStrategy #Leadership #GrowthMindset #AIinBusiness

🔹HIRING! IT MSP/Cloud Recruiter! 🎙️ Podcast Host! 25 years exp. recruiting all levels of Tech, Sales, Consulting and Management across Oz & NZ! $2000 referral fees 👉 0414659800==================================================================LinkedIn feels louder than ever. More content, more opinions, more pressure to “show up”. So what actually works in 2026… and what’s just noise?This week on Saul Searching - The Saul Recruitment Podcast, we sit down with Kylie Chown, one of Asia-Pacific’s leading LinkedIn voices, to unpack what’s really happening on the platform right now - and how to use it without losing your mind (or your authenticity) 😅Kylie brings over 15 years of experience helping professionals turn their online presence into something that actually delivers results. She’s trained thousands, picked up major industry awards, and built a reputation for cutting through fluff with practical, straight-talking advice.And in this episode… she does exactly that.💥 We get into the real shifts happening on LinkedIn💥 What updates actually matter (and which ones to ignore)💥 Why so many people feel stuck despite “being active”💥 The hidden blockers stopping you from gaining traction💥 The truth about content creation - and whether it’s for everyone💥 What’s coming next for LinkedIn in 2026 and beyondThere’s also a great chat about Local Link Networking in Brisbane, where Kylie is turning online connections into real-world conversations - something a lot of people are craving right now.This episode isn’t about hacks or gimmicks. It’s about clarity, confidence, and using LinkedIn in a way that actually aligns with who you are and what you want.If you’ve ever thought:“I’m posting but nothing’s happening”“I don’t know what I should be doing on LinkedIn anymore”“I feel like I’m just blending in”You’re going to get a lot out of this one.Kylie shares honest insights, practical direction, and a few truth bombs that might just change how you approach the platform altogether.🎧 Hit play now to rethink your LinkedIn strategy for 2026!!Get in touch with Kylie!! 👉 👉 https://www.linkedin.com/in/kylie-chown-speaker-training-brisbane/And if this episode gave you a fresh perspective, make sure you follow, subscribe, and share it with someone who needs to hear it 🙌

** Always looking for fantastic guests for upcoming shows - feel free to buzz me on 0414659800 to chat or 👉 https://www.mixo.io/site/podcast-guest-booking-2fh52🎁🎙️Start your FREE 7 Day Podcast Launch Challenge Now! 👉 https://subscribepage.io/FREE7DayPodcastChallenge 🎁🎙️SALE: Beginners Podcast Course Bundle (Recorded) 👉 https://classbento.com.au/w/7w6s 🎁🎙️SALE: Podcast Mastery 3 Course Bundle (Recorded) 👉 https://classbento.com.au/w/yn8b ============================================================🎙️ It's episode 72 of Saul Searching – The Saul Recruitment Podcast!This week we’re cutting through the IT cert clutter with none other than Aaron Spiteri – a powerhouse Director in the Cybersecurity and Managed Services world. He’s got the scars, stories and certs to prove it.Aaron’s journey is a beauty. From cutting his teeth on the Service Desk to leading high-stakes projects and climbing to Director of Customer Success, he’s done the hard yards. Now, as a leader inside a top-tier Managed Services Provider, Aaron’s all about helping others navigate the chaos of certifications without the burnout or badge-chasing.Here’s what we covered:💻 How Aaron’s hands-on IT beginnings shaped his obsession with certs🎯 Why not all certifications are created equal – and how to sniff out the ones that’ll actually move the needle📚 Study strategies that actually work – from bootcamps to binge-learning😵 The #1 thing most people mess up when prepping for a cert (hint: it's not what you think)🚀 How to use certifications to turbocharge your career – especially in cloud, cyber, AI and automation🧐 What recruiters really think when they see a CV full of certs – and how to stand out for the right reasonsAaron keeps it real, gives solid gold advice, and drops a few cheeky gems too. If you’re stuck in cert overload or just looking for your next up-skill move, this one’s unmissable.🔗 Bonus: Check out the Certification Playlist Aaron mentioned for a breakdown of IT certs by career path – https://www.cbtnuggets.com/certification-playlist/careers🎧 Listen now and don’t forget to follow, rate and subscribe so you never miss a beat!💬 Got thoughts on the episode? Drop us a message or tag us with your biggest takeaway!

** Always looking for fantastic guests for upcoming shows - feel free to buzz me on 0414659800 to chat or 👉 ⁠⁠https://www.mixo.io/site/podcast-guest-booking-2fh52⁠⁠ 🎁🎙️Start your FREE 7 Day Podcast Launch Challenge Now! 👉 ⁠⁠https://subscribepage.io/FREE7DayPodcastChallenge⁠⁠ 🎁🎙️SALE: Beginners Podcast Course Bundle (Recorded) 👉 ⁠⁠https://classbento.com.au/w/7w6s⁠⁠ 🎁🎙️SALE: Podcast Mastery 3 Course Bundle (Recorded) 👉 ⁠⁠https://classbento.com.au/w/yn8b⁠⁠ ========================================================🚀 Buckle up – this one’s a game changer.Louise Archer isn’t just another voice in recruitment. She’s leading the charge to flip the whole model on its head. If you’re still clinging to the contingent cliff edge, she’s the one holding the ladder down – and giving you a reality check on the way up.As the CEO of Retrained Search, Louise has made it her business to help recruiters escape the chaos of contingent work. Her solution? Retained search – done properly, with confidence, clarity and zero fluff. Since 2018, she’s helped recruiters ditch the free-for-all and step into a model that values their time, expertise and mental health.In this episode, Louise joins Saul for a straight-talking, no-hype conversation about what recruitment really needs right now – and why those who don’t adapt might get left behind.What’s inside:💥 Why AI isn’t the enemy – but it won’t save sloppy recruitment💥 The real difference between retained and contingent (yes, we go there)💥 How to get clients to pay upfront – and why they’ll thank you for it💥 The mindset shift that changes everything once recruiters go retained💥 When retained isn’t the right call (yep, it’s not a one-size-fits-all)💥 A killer story of one recruiter who went from “this’ll never work” to smashing it on retainers💥 How to use tech without losing your human edge💥 What Retrained Search actually offers (it’s not a cookie-cutter course)💥 And yes – we talk about her podcast too!This one’s for the recruiters who’ve had enough of working for free. For agency owners who know something’s gotta give. For the ones who want to do the job well – and get paid properly for it.Louise brings energy, honesty and hard-earned truth. She doesn’t train for the sake of it – she helps people believe they can do better, then gives them the tools to prove it.🚨 Recruiters, agency owners, business leaders – don’t miss this.👉 Listen now, take notes, and get off the contingent hamster wheel once and for all.Get in touch with Louise and the Retrained Search team!Site - https://retrainedsearch.com/  LI - https://www.linkedin.com/in/louise--archer/  Podcast - https://retrainedsearch.com/retrained-search-the-podcast/  🎙️ Subscribe to Saul Searching wherever you get your podcasts – and if this one hit home, share it with someone who needs to hear it.

** Always looking for fantastic guests for upcoming shows - feel free to buzz me on 0414659800 to chat or 👉 ⁠https://www.mixo.io/site/podcast-guest-booking-2fh52⁠ 🎁🎙️Start your FREE 7 Day Podcast Launch Challenge Now! 👉 ⁠https://subscribepage.io/FREE7DayPodcastChallenge⁠ 🎁🎙️SALE: Beginners Podcast Course Bundle (Recorded) 👉 ⁠https://classbento.com.au/w/7w6s⁠ 🎁🎙️SALE: Podcast Mastery 3 Course Bundle (Recorded) 👉 ⁠https://classbento.com.au/w/yn8b⁠ ========================================================Welcome back to Saul Searching – The Saul Recruitment Podcast 👋In today’s episode, we’re cracking open a BIG one... Is AI about to steal our jobs, or is it actually here to save the recruiter?Joining us is the ever-brilliant Andrew Rodger – founder and CEO of recMate and electrifyAI – a bloke who’s been around recruitment longer than LinkedIn. With 25+ years in the game (yep, kicked off at Michael Page!), he’s seen it all — and now he’s helping recruitment businesses get seriously smart with systems, automation, and AI ⚙️🤖But don’t worry, this isn’t a techy snoozefest. Andrew’s passion is making recruitment more human, not less. And he’s got some cracking stories and advice to prove it.🎧 In this episode, we dig into:💥 The exact moment Andrew knew tech was going to shake recruitment to its core💥 Where AI in recruitment actually stands in 2025 – hype or happening?💥 The biggest mistakes recruiters and agency owners make with AI (and how to avoid ‘em)💥 How AI is adding to the human touch – with real-world examples💥 The top 5 things you need to be doing right now to stay ahead of the curve💥 What leaders can do when it all feels a bit much💥 Where recruitment is headed in the next 12–24 months (it’s closer than you think)💥 What recMate and electrifyAI are up to – and how they’re changing the game💥 Plus – Andrew shares how he juggles being a recruitment tech wizard with being a husband, dad of five (yes, five!), and a podcaster himself. The man’s got systems 😄Hit play, take notes, and stay ahead. And if you’re not already subscribed — what are you even doing?!Follow Saul Searching on your fave podcast app and leave a review if you're loving the ride ❤️Want to connect with Andrew or learn more about recMate and electrifyAI?Check him out here 👇https://www.linkedin.com/in/andrewrodger/ https://www.recmate.com.au/ 🎙️And check out the amazing The Tech Savvy Recruiter podcast! With Andrew Rodger and Belinda Kerr 👉 https://open.spotify.com/show/7LPXgQFKZpJEDsAoqNJ2Sq AND we promised you this FREE recruitment workflow! Journey Map Template - https://link.electrifyai.com.au/widget/form/7vKWG7Sh3tpgj65GskcZ Until next time — keep searching, keep learning, and keep it human 🙌