Why people are falling in love with AI chatbots

Today, we’re talking about the brand-new TikTok ban — and how years of Congressional inaction on a federal privacy law helped lead us to this moment of apparent national panic about algorithmic social media. This is a thorny discussion, and to help break it all down, I invited Verge senior policy reporter Lauren Feiner on the show. Lauren has been closely covering efforts to ban TikTok for years now, and she’s also watched Congress fail to pass meaningful privacy regulation for even longer. We’ll go over how we got here, what this means for both TikTok and efforts to pass new privacy legislation, and what might happen next.  Links:  Biden signs TikTok ‘ban’ bill into law — The Verge TikTok ban: all the news on attempts to ban the video platform — The Verge Anyone want to buy TikTok? — Vergecast Congress takes on TikTok, privacy, and AI — Vergecast Tiktok vows to fight 'unconstitutional' US ban — BBC ‘Thunder Run’: Behind lawmakers’ secretive push to pass the TikTok bill — NYT On TikTok, resignation and frustration after potential ban of app — NYT Lawmakers unveil new bipartisan digital privacy bill after years of impasse — The Verge A real privacy law? House lawmakers are optimistic this time — The Verge Congress is trying to stop discriminatory algorithms again — The Verge Credits: Decoder is a production of The Verge, and part of the Vox Media Podcast Network. Today’s episode was produced by Kate Cox and Nick Statt and was edited by Callie Wright. Our supervising producer is Liam James. The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Today, I’m talking to Jason Citron, the co-founder and CEO of Discord, the gaming-focused voice and chat app. You might think Discord is just something Slack for gamers, but over time, it has become much more important than that. For a growing mix of mostly young, very online users steeped in gaming culture, fandom, and other niche communities, Discord is fast becoming the hub to their entire online lives. A lot of what we think of as internet culture is happening on Discord. In many ways Discord represents a significant shift away from what we now consider traditional social platforms. As you’ll hear Jason describe it, Discord is a place where you talk and hangout with your friends over shared common interests, whether that’s video games, the AI bot Midjourney, or maybe your favorite anime series. It is a very different kind of interface for the internet, but that comes with serious challenges, especially around child safety and moderation.  Links:  Discord opens up to games and apps embedded in its chat app — The Verge Discord is nuking Nintendo Switch emulator devs and their entire servers — The Verge Inside Discord’s reform movement for banned users — The Verge Discord ends deal talks with Microsoft — WSJ Discord cuts 17% of workers in latest tech layoffs — NYT Discord to start showing ads for gamers to boost revenue — WSJ Discord says it intentionally does not encrypt user messages — CNN How Discord became a social hub for young people — NYT ‘Problematic pockets’: How Discord became a home for extremists — WashPo Discord CEO Jason Citron on AI, Midjourney — Bloomberg Transcript: https://www.theverge.com/e/23898955 Credits: Decoder is a production of The Verge, and part of the Vox Media Podcast Network. Today’s episode was produced by Nick Statt and was edited by Callie Wright. Our supervising producer is Liam James. The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Today, we're talking about Disney, the massive activist investor revolt it just fought off, and what happens next in the world of streaming. Because what happens to Disney really tells us a lot about what's happening in the entire world of entertainment. Earlier this month, Disney survived an attempted board takeover from businessman Nelson Peltz. While investors ultimately sided with Disney and CEO Bob Iger, the boardroom showdown made something very clear: Disney needs to figure out streaming and get its creative direction back on track.  To help me figure all this out, I brought on my friend Julia Alexander, who is VP of Strategy at Parrot Analytics, a Puck News contributor, and most importantly, a former Verge reporter. She's a leading expert on all things Disney, and I always learn something important about the state of the entertainment business when I talk to her.  Links:  The Story of Disney+ — Puck News ​​Disney’s CEO drama explained, with Julia Alexander — Decoder Is streaming just becoming cable again? Julia Alexander thinks so — Decoder Disney Fends Off Activist Investor for Second Time in 2 Years — NYT For Disney, streaming losses and TV’s decline are a one-two punch — NYT Disney’s ABC, ESPN weakness adds pressure to make streaming profitable — WSJ Disney reportedly wants to bring always-on channels to Disney Plus — The Verge The Disney Plus-Hulu merger is way more than a streaming bundle — The Verge Disney’s laying off 7,000 as streaming boom comes to an end — The Verge The last few years really scared Disney — Screen Rant Credits:  Decoder is a production of The Verge, and part of the Vox Media Podcast Network. Today’s episode was produced by Nick Statt and was edited by Callie Wright. Our supervising producer is Liam James. The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

At the absolute most basic, Dropbox is cloud storage for your stuff — but that puts it at the nexus of a huge number of today’s biggest challenges in tech. As the company that helps you organize your stuff in the cloud itself goes all remote, how do we even deal with the concept of “your stuff?” Today I’m talking with Dropbox CEO Drew Houston about those big picture ideas — and why he thinks generative AI really will be transformative for everyone eventually, even if it isn’t yet now. Links:  Dropbox AI and Dash make it easier to find your files from all over the web | The Verge Kids who grew up with search engines could change STEM forever | The Verge No, Dropbox's cafeteria didn't get a Michelin star | VentureBeat It's official: San Francisco's office vacancy rate just set a record | San Francisco Examiner Jeff Bezos: This is the 'smartest thing we ever did' at Amazon | CNBC Dropbox is laying off 500 people and pivoting to AI | The Verge Congress bans staff use of Microsoft's AI Copilot | Axios Transcript: https://www.theverge.com/e/23892647 Credits: Decoder is a production of The Verge, and part of the Vox Media Podcast Network. Today’s episode was produced by Kate Cox and Nick Statt and was edited by Callie Wright. The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Today we’re talking about Vice, the media company: Where it came from, what it did, and, ultimately, why it collapsed into a much smaller, sadder version of itself.  This is a lousy time for digital media, and it’s hard to make a profit from putting words on the internet right now. So when Verge senior reporter Liz Lopatto went to go report on what happened, she and I both assumed Vice had been done in by the brutal economics of digital advertising on the web. But the Vice story is more than that — in the word of one executive that talked to Liz, it was a “fucking clown show.”  Links: How Vice became 'a fucking clown show' — The Verge Vice is abandoning Vice.com and laying off hundreds — The Verge Vice, decayed digital colossus, files for bankruptcy — NYT Vice Is Basically Dead — New York Magazine Shane Smith and the Final Collapse of Vice News — The Hollywood Reporter At Vice, cutting-edge media and allegations of old-school sexual harassment — NYT HBO cancels ‘Vice News Tonight,’ severing relationship with Vice Media — CNN Shane Smith has a secret multimillion-dollar Vice deal — New York Magazine Credits:  Decoder is a production of The Verge, and part of the Vox Media Podcast Network. Today’s episode was produced by Kate Cox and Nick Statt and was edited by Callie Wright. Our supervising producer is Liam James. The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Cloudflare is an infrastructure provider basically protecting more than 20% of the entire web from bad actors. When everything is going well, you don't even have to know it exists. It's one of the only defenses — sometimes the only defense — standing between websites and the people who want to take them down. Protecting free speech on the internet around the world, across war zones and hundreds of different kinds of government, is no easy feat. That puts the company, and CEO Matthew Prince, right at the heart of some of Decoder's biggest challenges and themes.  Links:  A Cloudflare outage broke large swathes of the internet | The Verge Why security company Cloudflare is protecting U.S. election sites for free | Fast Company The Daily Stormer just lost the most important company defending it | The Verge (2017) Cloudflare to revoke 8chan’s service, opening the fringe website up for DDoS attacks | The Verge (2019) Cloudflare blocks Kiwi Farms due to an ‘immediate threat to human life’ | The Verge Why Cloudflare Let an Extremist Stronghold Burn | Wired Cloudflare CEO Matthew Prince interview on Ukraine cybersecurity | Semafor 3 ways the ‘splinternet’ is damaging society | MIT Sloan Transcript: https://www.theverge.com/e/23885440 Credits: Decoder is a production of The Verge, and part of the Vox Media Podcast Network. Today’s episode was produced by Kate Cox and Nick Statt and was edited by Callie Wright. The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Hello, and welcome to Decoder. This is David Pierce, editor-at-large at The Verge and co-host of The Vergecast, subbing in for Nilay, who’s out on vacation. Regular Decoder programming returns next week. In the meantime, we have an exciting episode for you today all about video game emulation, which, as it turns out, is a whole lot more complicated than it seems.  Gaming emulation made headlines recently because one of the most widely used programs for emulating the Nintendo Switch, a platform called Yuzu, was effectively sued out of existence. There’s a whole lot going on here, from the history of game emulation to the copyright precedents of emulators to how the threat of game piracy still looms large in the industry. To break down this topic, I brought Verge Senior Editor and resident emulation expert Sean Hollister on the show. Let’s get into it.  Links: Nintendo sues Switch emulator Yuzu — The Verge Nintendo Switch emulator Yuzu will fold and pay $2.4M to settle its lawsuit — The Verge Steve Jobs announcing a PlayStation emulator for the Mac — YouTube Fans freak out as Zelda: Tears of the Kingdom leaks two weeks early — Kotaku Tears of the Kingdom Was Pirated 1 Million Times, Nintendo Claims — Kotaku The solid legal theory behind Nintendo’s new emulator takedown effort — Ars Technica How Nintendo’s destruction of Yuzu is rocking the emulator world — The Verge How strong is Nintendo’s legal case against Switch-emulator Yuzu? — Ars Technica Credits:  Decoder is a production of The Verge, and part of the Vox Media Podcast Network. Today’s episode was produced by Kate Cox and Nick Statt and was edited by Callie Wright. Our supervising producer is Liam James. The Decoder music is by Breakmaster Cylinder.  Learn more about your ad choices. Visit podcastchoices.com/adchoices

Today, I’m talking to Intuit Mailchimp CEO Rania Succar, who took over as CEO in 2022 after a pretty rough patch in the company’s history. In 2021, Intuit acquired the company, and the very next year, co-founder Ben Chestnut stepped down after telling employees that he thought introducing themselves with pronouns in meetings did more harm than good. After that, Rania took over. This is a pretty huge culture change, especially as Mailchimp became more integrated with Intuit. It was also a big challenge for a new leader who came in from the outside. You’ll hear us talk about that transition a lot. Rania and I also got into the weeds of making decisions, which is very Decoder. And, of course, we had to talk about generative AI, which is a big part of the Mailchimp road map. This was a really fun conversation with some honestly scary ideas in it — and it’s all about email. Links: Mailchimp employees have complained about inequality for years — The Verge Mailchimp Employees Are Fuming Over $12 Billion Deal — Business Insider Did this email cost Mailchimp's billionaire CEO his job? — Platformer Mailchimp is shutting down TinyLetter — The Verge TinyLetter, in memoriam — The Verge Did Mailchimp censor J.D. Vance? — Mother Jones Hackers breached Mailchimp to phish cryptocurrency wallets — The Verge Boring, mundane businesses have an exhilarating, viral life on TikTok — The Verge Transcript: https://www.theverge.com/e/23879556 Credits:  Decoder is a production of The Verge, and part of the Vox Media Podcast Network. Today’s episode was produced by Kate Cox and Nick Statt and was edited by Callie Wright. Our supervising producer is Liam James. The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Hey everyone it’s Nilay – I’m on vacation this week, so the Decoder team is taking a short break. We’ll be back next week with both the interview and the new explainer episodes. To tide you over until Monday, we have a bonus episode from our friends at Vox Media and Eater’s Gastropod about an incredible patent battle in the world of pizza.  I’m serious: One of the biggest fights in the pizza industry took place in US court in the ‘90s — an intellectual property dispute about stuffed crust pizza between Pizza Hut and patent holder Anthony “The Big Cheese” Mongiello.  So much of what we talk about on Decoder comes down to IP lawsuits like copyright or patent disputes, and how judges decide those cases and where the law ends up can steer the course of history. And that’s true whether we’re talking about a line of code, the distribution method of an MP3, or, yes, even stuffed crust pizza.  Links:  Can You Patent a Pizza? — Gastropod Ivana and Donald Trump Pizza Hut Commercial — YouTube The Next Big Thing in Pizza? Try 'Stuffed Crust' — NYT Who Created the Stuffed Crust Pizza? It's Complicated. — Eater Method of making a pizza — Google Patents Credits:  Decoder is a production of The Verge, and part of the Vox Media Podcast Network. Today’s episode was produced by Kate Cox and Nick Statt and was edited by Callie Wright. Our supervising producer is Liam James. The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Today, I’m talking to Jay Graber, the CEO of Bluesky Social, which is a decentralized competitor to Meta’s Threads, Mastodon, and X. Bluesky actually started inside of what was then known as Twitter — it was a project from then-CEO Jack Dorsey, who spent his days wandering the earth and saying things like Twitter should be a protocol and not a company. Bluesky was supposed to be that protocol, but Jack spun it out of Twitter in 2021, just before Elon Musk bought the company and renamed it X. Bluesky is now an independent company with a few dozen employees, and it finds itself in the middle of one of the most chaotic moments in the history of social media. There are a lot of companies and ideas competing for space on the post-Twitter internet, and Jay makes a convincing argument that decentralization — the idea that you should be able to take your username and following to different servers as you wish — is the future. Links:  Twitter is funding research into a decentralized version of its platform — The Verge Bluesky built a decentralized protocol for Twitter — and is working on an app that uses it — The Verge The fediverse, explained — The Verge Bluesky showed everyone’s ass — The Verge Can ActivityPub save the internet? — The Verge The ‘queer.af’ Mastodon instance disappeared because of the Taliban — The Verge Usage Of Elon Musk’s X Dropped 30% In The Last Year, Study Suggests — Forbes Bluesky snags former Twitter/X Trust & Safety exec cut by Musk — TechCrunch Bluesky and Mastodon users are having a fight that could shape the next generation of social media — TechCrunch Protocols, Not Platforms: A Technological Approach to Free Speech — Mike Masnick Transcript: https://www.theverge.com/e/23872913 Credits:  Decoder is a production of The Verge, and part of the Vox Media Podcast Network. Today’s episode was produced by Kate Cox and Nick Statt and was edited by Callie Wright. Our supervising producer is Liam James. The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices