Protrusive Dental Podcast podcast

Q&A with a Dental Technician – Shade Matching to Contact Points – PDP137

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You asked, we answered! Q&A with a Dental Technician - everything you wanted to ask (but never did) from our Facebook community. A legendary Dentist once told me that an average dentist working with a good technician will do well in their career. This advice has always stuck with me ever since. I recorded this episode with one of my technicians Graham Entwistle of Trueform Dental Laboratory who has been a pleasure to work with. From shade matching to getting the occlusion right, we made quite a geeky little episode which was well worth the 200 mile round-trip to his lab! https://youtu.be/tMiC_18fiqc Check out this full episode on Youtube Download Protrusive App on iOS and Android and Claim your Verifiable CPD/CE by answering a few questions + You can get EARLY ACCESS to the episode + EXCLUSIVE content Protrusive Dental Pearl: It's high time that you find your ideal dental technician, build a relationship and grow together. Whether you are using a big lab or small lab, try to visit and meet them and be open to getting feedback and criticism from that ONE technician that will elevate you. Don’t forget to give credit to your technician for their craftsmanship - take a photo of their work being fitted and email them - credit them on social media! Need to Read it? Check out the Full Episode Transcript below! Highlights of this episode: 2:32 Protrusive Dental Pearl7:55 Graham Entwistle’s Introduction13:41 Q1: Analogue vs Digital?17:11 Q2: Impressions or Scans for Veneers?18:32 Q3: Is Digital good enough for high-end work and multiple crowns? 21:12 Q4: Are our impressions and scans good enough for you?26:15 Q5: To break contacts or not to break contacts for veneers?29:09 Q6: How does Graham create digital models with unbroken contacts of veneer preps?30:35 Q7: What is the best material for masking discolored anterior teeth?36:16 Q8: Shade matching for a Single Incisor Crown - the hardest thing in Dentistry?42:06 Q9: How do you overcome contact point issues with digital as opposed to stone models for single crowns?48:55 Q10: Digital Triple Tray or Full Arch Scans?52:32  Q11:  Getting the occlusion right for crowns55:26 Tips for dentists to help the technician to get the bite right Dr. Mahmoud Ibrahim and I are currently working on a huge project called OBAB, Occlusion Basics and Beyond – it will be the best occlusion resource in the Milky Way…and that’s our mission! We want to finally demystify Occlusion and make it Tangible! Join the waiting list HERE! If you enjoyed this episode, you may also like another episode with Graham Entwistle: 5 Things your Technician Wished You Knew Click below for full episode transcript: Jaz's Introduction: An average dentist working with a good technician who will do very well in their career. This was some advice given to me by a legendary dentist called Raj Rattan. Jaz's Introduction:It was about nine years ago now. I remember exactly where I was, who I was with. What I was wearing is just like, really emphatic advice to me at the time. It's just stuck with me throughout my career, and it's not too different to the advice that Finlay Sutton gave. A few episodes ago. If you scroll down and listen to that episode about Scandinavian Design of Partial Dentures, and he said to find a technician who's a similar age as you, who's got a similar appetite for dentistry as you do and grow together. Hello Protruserati. I'm Jaz Gulati, and welcome back to another episode of Protrusive Dental Podcast. This time, it was actually a rare face-to-face episode that I recorded. I drove over a hundred miles to see Graham, my technician, and the theme was to answer your questions that you'd sent on the Facebook group, everything you wanted to know from a technician. But NEVER ASKED. We covered things like digital versus analogue. Is digital there yet? Should we be opening contacts for veneers? Heck do technicians like it when we open the contacts for veneers? Their answer might surprise you. It certainly surprise me how to match the shade for a single central incisor and a huge mammoth topic of how to get the occlusion right. Now, we covered that in good depth in this episode, but me and Mahmoud go into in loads of depth in our upcoming occlusion course, we're almost done. It's being Beta tested. It's something we're super stoked about, but it's covering all these scenario-based themes to make sure that it's extremely practical and tangible occlusion tips. I also took the opportunity while at Graham's lab to film some content for OBAB. OBAB is Occlusion Basics and Beyond. And if you wanna join the waiting list for this course, head over to occlusion.wtf. That's occlusion.wtf. Actually, it's a real website on a browser you can sign up to updates for when our occlusion course is ready. Hopefully coming in March, April time. So this is huge. It's like in the final, final phases. This episode with Graham is eligible for CPD, so you get one hour of CPD. If you're part of Protrusive Premium, just download the app. If you haven't downloaded the app, what are you waiting for? If you are true Protruserati and you enjoy these episodes, that's well worth joining the app. And you'll be able to download the Premium Notes. So if you're already used to watching on YouTube, you see the notes coming up on the side. Well, those notes are neatly presented in a PDF that every premium user can download via the app, and it's just a nice summary and it solidifies your learning. Protrusive Dental Pearl The Protrusive Dental Pearl for this episode is very much relevant to this theme of working with your technician. It is time, my friend, that you find your IDEAL DENTAL TECHNIQUE. Just like I said at the beginning of this episode, the average dentist working with a good technician will go very far. And it's been critical for me. Funny story, actually, I posted a case recently that me and Graham did together. It was like a single onlay. It was a beautiful onlay. And so I posted the step by step, what I did, what my prep looks like, and one of the photos was actually bonding the ceramic with Panavia and taking the occlusal photo. And I wrote on there, Graham did an awesome job. And remember Ahmed from Australia? Hope your hand's feeling okay. I know you post on social media that your hand was injured. I hope you get better, my friend. You are a true Protruserati, sending my love your way. And anyway, I made comment to saying, wow, I'm just amazed that you know your technician's name. Now I agree with him. I think it's pretty cool that I know my technician's name and I get to be on a WhatsApp basis, and leave voice notes. And that's why I love communicating with Graham so much and any of the technicians I work with. But most of my colleagues that I speak with, they use a big lab. And it doesn't matter if you use a big lab or a small lab, but the person on the other end who's making that crown, making that onlay, making that veneer, making that denture, they don't know that person's name. So if you don't know their name, how are you gonna build that relationship? How are you gonna grow together? With that technician, Protruserati, how are you gonna find your Graham? This unicorn, this good technician I was referring to. Well, the guess what today is Graham Entwistle. He's a brilliant technician I've been working with for coming up to just two years, so not mega long time, but I've been really impressed with our communication, the voice nodes, the loom videos that I sent to him and how he responds back and how receptive he is to my advice and how open I am to receiving his. I tell him, Graham, if I send you some junk, you tell me I've sent you junk. And likewise, if there are any protocols, we've adjusted. We worked a lot on vertical preparations and getting the vertical crowns with the correct emergence. And he was really good to take my advice on board and change a few parameters. And together we've got some great results with vertical. But the funny thing is that I found Graham by accident. He DMed me on Instagram. We started talking and he started listening to podcasts and I knew some really great dentists like Rustom Moopen, Elaine Mo, Kiran Bhogal. I know, I knew these guys were using Graham. So then he had just about enough capacity to take me on as a client. And boy am I glad he did. And I think every restorative minded dentist should have a good technician that they know by first name basis that can just pick up the phone and give a call or leave a cheeky voice note. I think it's absolutely imperative. So Protruserati, don't do what I did. DON'T WAIT AROUND for your dream technician to DM you on Instagram. It's not gonna happen. That's like a unicorn scenario. Now, Graham's not the only technician I know. Graham, sorry, I am cheating on you with another technician, also called Graham and the Dan as well at Precision Dental Studio. So, I use a couple of labs. Graham's one of my main guys I use. But even though I use the second lab, which is my local lab, I still visit them now and again, they know me by my face. I know them by their face. I know what their voice sounds like. I leave voice notes. They leave voice notes back. We have REALLY GOOD COMMUNICATION. The tip I can give to any dentist who's working with a bigger lab, maybe a chain of labs or just a lab with lots of technicians, and you don't know who's making your crown, it's just go in one day, meet them, try and get the same, try and ask for the same person to send back your crowns and then grow together. Be open to getting feedback and criticism from that technician. That is scary, but it will really, really elevate you. In fact, I urge you to make it your mission to visit your lab. Perhaps you've never visited your lab before. Show your face, shake some hands and agree to who is gonna be your dedicated technician and just watch the magic happen.

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