Episode 140: When Product Meets Customer Success, Miracles Happen with Bryan House, Chief Experience Officer at Elastic Path

Atif Rafiq was Melissa Perri’s guest In this episode of the Product Thinking podcast. Atif is a multi-talented CEO at Ritual, as well as a Board Member at multiple companies. On top of that, he is the best-selling author of Decision Sprint. Tune in to discover how Atif's software, Ritual, combines workflow and AI to facilitate decision-making and hear his thoughts on balancing long-term goals with short-term objectives. Don't miss out on this inspiring discussion about the future of technology and problem-solving within organizations.

In this episode of Product Thinking, Melissa Perri speaks with Sean O'Neill, Chief Product & Technology Officer at Syncron, about the concept of value-creation moments in product management and the importance of understanding the business side of product development. Financial literacy is a must for product managers, and aligning team goals with overall business outcomes is an ongoing battle they have to engage in. This episode offers fantastic insights into creating value for customers and driving business success, so don’t miss it!

Join Melissa Perri as she interviews Sara Rossio, Chief Product Officer at G2, about the impact of AI on their working processes and expectations. Learn about career development and reskilling opportunities at G2, as well as the potential for AI to improve personalization and localization efforts. Stay informed about new technology trends and gain valuable insights from this engaging podcast conversation. Don't miss out – listen now!

In this episode of the Product Thinking podcast, host Melissa Perri welcomes Ying Chen, the Chief Product Officer at Quantive onto the show to discuss her career in product management and the differences between working in large enterprises and startups. From the learning opportunities present in both environments to the skills needed to be successful, this conversation is a must-listen for those wanting insights from a seasoned product management professional.

In this episode of the Product Thinking podcast, host Melissa Perri celebrates the updated ten-year anniversary edition of Interviewing Users with author Steve Portigal. Steve explains what has changed in those ten years, and why this was a necessary update.

In this episode of the Product Thinking podcast, host Melissa Perri welcomes Debbie Widjaja onto the show to discuss her 13 year career, and how her witnessing of the transformative power of technology on people’s lives, shaped her perspective of product management. Debbie is the Chief Product Officer of Zero Gravity, and in this episode, she shares her focus on creating products that bring a positive impact to the world, and the importance of clear product principles.

In this episode of the Product Thinking podcast, host Melissa Perri welcomes Ryan to the show to discuss product strategy, communication, and innovation within a company. Ryan has over 15 years of diverse technology and product development leadership experience and currently serves as the Chief Product Officer at CallRail.

In this episode of the Product Thinking podcast, host Melissa Perri is joined by Anthony Maggio, Head of Product and VP at Airtable. Join them as they discuss combating challenges within the digital supply chain, addressing strategy drift, and how Anthony is spearheading Airtable’s newest: Airtable AI.

In this episode of the Product Thinking podcast, host Melissa Perri is joined by Amy Edmonson, professor at Harvard Business school and author of the new book: “Right Kind of Wrong: The Science of Failing Well.” Join them as they discuss the science of failing well, what is psychological safety and the distinction between leadership and leaders.

In this episode of the Product Thinking podcast, host Melissa Perri is joined by Mark McNally, a venture innovator who founded Nobody Studios, a startup incubator on the path to creating 100 compelling companies in the next 5 years. Join them as they discuss the fundamentals of building successful companies, the importance of culture, and the role of venture studios in supporting founders.