No Vacancy Live! podcast

How Omni Hotels Rebuilt Their Entire Tech Stack (and Why It Worked) | HITEC 2025

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Recorded live during HITEC last month, Glenn Haussman and hashtag#NoVacancyNews talks with Deborah Stuempfig and Amy Jones from Omni Hotels & Resorts about what it really took to rebuild their entire hashtag#hospitalitytech stack—and why it’s transforming how they do business.

🧠 What you’ll learn:

Why Omni decided to move away from running its own tech and partner with Oracle

How strong change management and executive backing kept the project on track

The real challenges behind the scenes—and why they didn’t let doubt stop them

New opportunities unlocked: faster integrations with booking engines, F&B systems, and partner platforms

What’s next: fully moving PMS and POS to the cloud for a seamless guest and operations experience

This episode is sponsored by Unifocus —workforce technology that drives value. Learn more at unifocus.com.

👇 Tell us in the comments: Would your organization take on a full rebuild like this?

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