Engage for Success

Guest: Nat Hawley – Founder, Divergent Thinking Nat Hawley is the founder of Divergent Thinking, a UK workplace neuroinclusion consultancy. Drawing on lived experience, an MSc in Applied Neuroscience and practical delivery work with employers, Nat helps organisations make recruitment, onboarding, management, adjustments, retention and progression work better for neurodivergent people. In this conversation, Nat explores neuroinclusion before disclosure: why support often only arrives after someone has had to explain a diagnosis or reach a point of difficulty, and what employers can do earlier. We’ll cover clearer ways of working, manager confidence, accessible recruitment and onboarding, workplace design, and everyday adjustments that benefit people without forcing personal disclosure. Join us as we discuss how employers can build neuroinclusion into the workplace before disclosure becomes necessary. Host: Jo Moffatt

Guest: Annisha Taylor, Group Head of Equality, Diversity and Inclusion at Ofcom In this episode, Annisha Taylor, Group Head of Equality, Diversity and Inclusion at Ofcom, shares her journey from retail to broadcasting to regulation, highlighting the importance of embedding EDI into organisational culture. Annisha is a culture and organisational transformation leader with 15+ years shaping the conditions for high performance inside some of the UK’s most influential organisations, including Ofcom, the BBC and the John Lewis Partnership. Annisha’s work centres on the belief that culture is a system, not an initiative. When you align behaviours, leadership, ways of working and governance, organisations become more agile, innovative and trusted and they deliver results faster. Join us as we discuss strategies for developing effective EDI initiatives, the role of leadership, and the impact of lived experience on workplace inclusion. Host: Jo Moffatt

Guest: Dr Carol Wheeler – Leadership Consultant, Keynote Speaker & Founder, NopaLeadership Dr Carol Wheeler is a keynote speaker and leadership consultant who helps organisations stop losing good people to bad management. Through her Clarity × Connection = Commitment framework, she helps leaders build the clarity and connection that drives real, lasting commitment from their teams — from the stage and in the room. As the founder of NopaLeadership, Carol has spent more than 25 years studying why good people leave, and what organisations can do about it. Her two flagship programmes, The Connected Manager and The Connected Team Journey, give organisations a practical path from disengagement to genuine commitment. Dr Wheeler holds a PhD in Leadership Education from Oklahoma State University, a Master’s in Higher Education and Student Affairs from Indiana University, and a Bachelor’s in Leadership Development from Texas A&M University. She is also a Gallup Certified Strengths Coach with extensive experience using CliftonStrengths to help teams understand each other and perform at a higher level. Carol’s new book, The Connected Leader: Leading with Strengths in a Disconnected World, is an immediately actionable guide to closing the gap between where your team is and where you want them to be, showing leaders how to turn simple moments of connection into resonant actions of leadership without changing who they are to get there. With turnover rising and engagement falling, Carol argues the real issue is a connection crisis between leaders and their people, not a talent shortage. Join us as we discuss how leaders can build the clarity and connection that drives real commitment, and why employees quit managers, not jobs. Host: Jo Dodds

Guest: Jon Randall – Culture and Employee Engagement Specialist, Bladonmore Jon is a culture and employee engagement specialist at Bladonmore. He helps organisations connect their people with company strategy, bringing psychological insight and creativity to how employees understand, experience and contribute to the business. A trained executive coach and psychosynthesis therapist, Jon brings a systems view to organisational life, and has led culture and brand practices across agencies as well as in-house for a global organisation with 65,000 employees. His previous clients include British Airways, Generali and IMI. Drawing on his experience as both a psychosynthesis therapist and culture and employee engagement specialist, Jon explores what the world of therapy can offer business. We’ll look at how to notice what is actually happening within and between us, understand competing needs, and balance care with the will to act. Join us as we discuss how greater awareness and connection can help people make clearer decisions, navigate tensions and free up energy for what the business needs to achieve. Host: Jo Moffatt

Guest: Anna Lundberg – Leadership Coach and Speaker Anna Lundberg is a leadership coach and speaker who works with organisations on the beliefs that drive how people work. She calls them success scripts: rules about work we pick up early and rarely question, like “be the reliable one” and “busy proves you matter.” Anna began her career at Procter & Gamble, has delivered over 1,000 talks and workshops, and her TEDx talk “Where Your Idea of Success Really Comes From” is available on YouTube. In this conversation, Anna talks about why capable people keep saying yes when they’re already at capacity, why promotions often come without letting go of anything, and what managers and HR teams can do to help people rewrite the rules that no longer serve them. Join us as we discuss how to spot and rewrite the success scripts that quietly run our working lives. Host: Jo Dodds

Guest: Laura Greenwood – Founder and Clinical Lead, Laura Greenwood Therapy Laura Greenwood is an Accredited Psychotherapist with over 18 years’ experience in the mental health field, including more than a decade within the NHS. She specialises in parental and family mental health, combining clinical expertise with lived experience as a mother. Known for her warmth, honesty, and ability to articulate what often goes unspoken, Laura supports parents to move beyond survival mode, rebuild a sense of self, and navigate the complex intersection between identity, work, and family life. Alongside her clinical practice, she works with organisations and education systems to improve how parents are supported. Join us as we discuss what good parental support in the workplace looks like. Host: Andy Goram

Guests: Molly McMunn, BBC People Experience Project Manager, and Ed Cook, People Experience Partner, BBC Ed Cook is a People Experience Partner at the BBC, where he leads initiatives across workplace culture, colleague engagement and organisational change. Combining a strategic HR focus with modern project management expertise, Ed specialises in designing workplace environments and employee journeys that help teams thrive. Molly McMunn has a passion for enhancing employee experiences. Her diverse career includes roles in journalism within BBC News, as well as leading Diversity, Inclusion and Career Development initiatives that put people at the heart of everything the BBC does. Translating complex intersectional data into tangible business outcomes, Molly’s background in the charitable sector and her commitment to human rights and education enrich her approach to people experience. When radio arrived in the 1920s, people had to learn a completely new way of paying attention. Today, organisations face a similar challenge. Despite having more employee data, feedback channels and insights than ever before, many still struggle to genuinely understand what their people are saying. Join us as Ed and Molly discuss the BBC’s journey to explore what meaningful listening really means — what they’ve learned about employee voice, the assumptions they’ve challenged, and why good listening is about much more than surveys, metrics and feedback platforms. Host: Jo Dodds

Guests: Molly McMunn, BBC People Experience Project Manager, and Ed Cook, People Experience Partner, BBC Ed Cook is a People Experience Partner at the BBC, where he leads initiatives across workplace culture, colleague engagement and organisational change. Combining a strategic HR focus with modern project management expertise, Ed specialises in designing workplace environments and employee journeys that help teams thrive. Molly McMunn has a passion for enhancing employee experiences. Her diverse career includes roles in journalism within BBC News, as well as leading Diversity, Inclusion and Career Development initiatives that put people at the heart of everything the BBC does. Translating complex intersectional data into tangible business outcomes, Molly’s background in the charitable sector and her commitment to human rights and education enrich her approach to people experience. When radio arrived in the 1920s, people had to learn a completely new way of paying attention. Today, organisations face a similar challenge. Despite having more employee data, feedback channels and insights than ever before, many still struggle to genuinely understand what their people are saying. Join us as Ed and Molly discuss the BBC’s journey to explore what meaningful listening really means — what they’ve learned about employee voice, the assumptions they’ve challenged, and why good listening is about much more than surveys, metrics and feedback platforms. Host: Jo Dodds

Guest: Leandro Herrero – Chief Organizational Architect at The Chalfont Project, psychiatrist, author, and international speaker. We may think we left the “great man theory” of history behind in the 19th century. We didn’t. We simply smuggled it into corporate life. And this leadership lens is especially seductive in turbulent times. Modern organizations still behave as if performance, culture, and even ethics hinge primarily on a handful of heroic individuals at the top. The result is a persistent overinvestment in leadership personalities and an underinvestment in the systems, networks, and everyday behaviours that actually shape how work gets done. In this interview, Leandro challenges the heroic-leader narrative and reframes organizations not as machines directed by exceptional operators, but as living systems shaped by patterns of behaviour. It argues that our obsession with “who is in charge” is crowding out a more useful question: what everyday behaviours are being encouraged, tolerated, and replicated — and by whom? Until we shift attention from heroic individuals to contagious behaviours, we will keep misdiagnosing both success and failure in leadership and culture. Join us as we discuss his pioneering Viral Change™️ methodology – where a social movement approach creates lasting change Host: TBC

Guest: Jane Sartin – Executive Director, The Flexible Space Association (FlexSA) Jane Sartin is Executive Director of The Flexible Space Association (FlexSA), the trade body representing the UK’s flexible workspace sector. FlexSA supports and advocates for more than 1,000 flexible workspace locations across the country, championing the interests of operators and the wider industry. Where we work has changed dramatically in recent years – but what does that mean for how people actually experience work? For younger employees in particular, the workplace can be much more than somewhere to sit with a laptop. The right environment can provide opportunities for connection, collaboration and creativity, while flexibility over where and how we work can play an important role in wellbeing, work-life balance and people’s sense of autonomy. In this episode, Jane joins us to explore the relationship between workspace, flexibility and employee engagement – and why creating a great place to work increasingly means thinking about both the physical environment and the different ways people want to work. Join us as we ask: if we want people to feel engaged, connected and able to do their best work, how much does the place where they work matter? Host: Andy Goram