Unlocking ROI in Healthcare Operations and the Role of Expenses vs. Investments

This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Susan Ibanez, CIO of Southeast Georgia Health System, who discusses the importance of patient engagement and strengthening patient-provider relationships. She shares how technology and digital transformation are improving patient care and enhancing the overall healthcare experience.

This episode features Don Campbell, Senior Director of Product Management at HID Global. He discusses how hospitals can shift from an enforcement mindset to a supportive, human-centered approach to safety, emphasizing collaboration, communication, and thoughtful visitor management to create secure yet welcoming environments for staff and patients.This episode is sponsored by HID Global.

Healthcare organizations are increasingly channeling significant investment into the cloud as they look to reduce—and in some cases eliminate—the need for on-premises data centers. While PACS remains the largest imaging system, many other solutions such as VNA, Workflow, Image Sharing/Exchange, Reporting, and AI are also well positioned for migration.This podcast will share lessons learned from Philips through transformational case studies of peer institutions, provide guidance on how to best leverage data in the cloud, and outline effective strategies to prioritize, scope, and sequence application migrations. This episode is sponsored by Philips EI.

On this episode, Bob Berbeco, Chief Information Officer at Mahaska Health, joins the podcast to discuss how technology is enabling closer connections between patients and providers. He explores breakthroughs in AI, including AI scribes, operational efficiencies, and innovations improving care access and patient experience. Bob also shares insights on reducing clinical burden and the critical importance of maintaining cybersecurity in an increasingly digital healthcare environment.

 In this episode, Jakob Emerson, Associate News Director at Becker’s Healthcare,  discusses the financial struggles facing regional nonprofit insurers, the growing dominance of national payers, and the Trump RX initiative aimed at lowering prescription drug and fertility treatment costs.

In this podcast, Natalie Ostas, Associate VP of Finance and Controller at Covenant Living Communities shares how next gen ERP is supporting a finance transformation that helps the organization empower community operators, drive efficiency and savings across the business, and power continued growth. Hear how modern technology including agentic AI can provide a competitive advantage in the senior living market, improving employee experiences and freeing time to do more for your mission.This episode is sponsored by Workday.

In this episode, Braheem Santos, US Segment Leader for Healthcare at Schneider Electric, and Andrew Carréno, Business Development Manager for Healthcare at ASCO, discusses how hospitals can retrofit existing facilities to enhance power resilience, reduce downtime, and improve patient care through collaboration and intelligent infrastructure. Learn more about how Schneider Electric is engineered for every moment of care for your health organization here: https://www.se.com/us/en/work/solutions/healthcare/?utm_source=beckershealthcare&utm_medium=affiliates&utm_campaign=2025_oct_us_de_ehealth_beckershealthcare_consideration_directmedia-contentbuy_local&utm_term=octpod&campaign_objective=consideration&mcl_name=ehealth

On this episode, B. Marie Ward, MD, MPH, FACS, Director of Breast Surgery in the Department of Surgery at NYC Health + Hospitals/Jacobi, joins the podcast to discuss breakthroughs in breast cancer research and awareness, including decreasing mortality rates and improving treatment options. She also highlights the importance of health equity and emphasizes why regular mammograms are vital for early detection and better outcomes.

In this episode, Dr. Iman Abuzeid, CEO of Incredible Health, shares how her company is reshaping healthcare hiring through AI innovations like voice agents Gale and Lyn. She discusses workforce shortages, the role of technology in supporting healthcare professionals, and lessons from building a mission-driven, billion-dollar startup.

In this episode, Scott Becker outlines 20 major challenges facing the healthcare industry today, including workforce shortages, payer dominance, flawed payment models, and more.