ABM in B2B: insights from NetApp, Octave and Acronis
Subscribe to our Newsletter:https://www.linkedin.com/newsletters/social-selling-for-b2b-7250113707765067776/In this episode of B2B Marketing Leaders, Olga Bondareva - Founder of ModumUp Agency - talks about account-based marketing with experts from enterprise companies:• Irina Chernova, Demand Marketing Manager EMEA&LATAM at NetApp • Viviane Ross, Senior Marketing Campaign Manager at Octave • Elena Simkina, Sr. Digital Marketing Director at Acronis Key themes discussed:• How enterprise teams implement ABM in practice: one-to-one, one-to-few, one-to-many, and hybrid approaches across different company sizes• Real ABM case studies - from winning a Middle East oil and gas account through an AI-focused strategy during COVID, to VIP event programs and public sector vertical campaigns• Why early ABM programs often fail: misaligned sales and marketing expectations, and the shift from "hot leads" to working together on a specific account list• ABM as a customer experience, not a marketing tactic - and why sales commitment matters as much as running the campaigns• How to prioritize accounts and choose the right ABM tier: intent signals, ICP fit, wallet size, competitive position, and scorecard-based segmentation• Balancing personalization with scalability: role-based messaging vs. hyper-personalization, and when deep personalization becomes too much• Account research in ABM: intent data tools, CRM, AI, LinkedIn, sales insights, and internal sources like professional services teams• Measuring ABM success: buying committee coverage, engagement scores, sourced pipeline, influenced pipeline, and interim KPIs along the funnel• How AI is used in ABM today - content creation, campaign analysis, localization - and why marketers still coordinate the work with a human in the loop• Getting sales and other teams on board: setting expectations upfront, choosing the right sales partners, and translating marketing language for sales teamsA grounded conversation about how B2B marketing leaders at NetApp, Octave, and Acronis run ABM programs - from strategic one-to-one plays to scalable one-to-many campaigns. With honest lessons on what goes wrong, how to track results, and why sales alignment has to come first.Timestamps:00:58 - Introduction of speakers04:21 - ABM success stories and case studies11:40 - When ABM initiatives don't go as planned16:25 - Prioritization and selecting the right ABM approach20:49 - Balancing personalization and scalability in ABM26:51 - Account research, tools, and the human side of ABM32:40 - Measuring ABM efficiency and key metrics37:25 - Using AI in ABM workflows39:14 - Cross-functional alignment with sales and other teams