People Skills for Technical Folks

It's relatively easy to envision how the first portion of the SPIDER model of enrichment works, but the second portion is just as important. Today we discuss how we know our enrichment and training ideas are working and how we carry those ideas into the future. www.patreon.com/aquatizoo [email protected] www.magicalvacationplanner.com/staff/lori-semple

Even when we've had our fill of politics, it's important to remember that politics in the workplace can be very important to consider when it comes to one's words and actions. There can be impact even when the choice is made to avoid workplace politics. www.patreon.com/aquatizoo [email protected] www.magicalvacationplanner.com/staff/lori-semple  

It's fun to be able to think creatively on behalf of the animals every now and again. If you've ever wondered how animal care professionals come up with the enrichment ideas that we do, this is a quick rundown of the first half of the process. www.patreon.com/aquatizoo [email protected] www.magicalvacationplanner.com/staff/lori-semple

It's not uncommon for people to think they're doing something good by withholding their corrections in hope that the other person will figure it out on their own. Confrontation can be intimidating, after all. Today we discuss how and why difficult discussions should be done with kindness in mind. www.patreon.com/aquatizoo [email protected] www.magicalvacationplanner.com/staff/lori-semple

Keepers are only available for a small portion of the day. We have to consider the experience of the animals all through the day, though, so let's take a closer look as to how and why we care what the animals are up to when we aren't around. www.patreon.com/aquatizoo [email protected] www.magicalvacationplanner.com/staff/lori-semple

It is perhaps not everyone's dream to be a middle manager, but rest assured, being in the position between a team of individual contributors and senior leadership requires special skill and awareness. It's not for the faint of heart! www.patreon.com/aquatizoo [email protected] www.magicalvacationplanner.com/staff/lori-semple

Mental, emotional, and physical exhaustion occurring at the same time can affect all aspects of our lives even when the stress is only experienced in one portion. What is burnout and what can be done about it? www.patreon.com/aquatizoo [email protected] www.magicalvacationplanner.com/staff/lori-semple

The terms might seem interchangeable, but there's a big difference in using power via authority or influence. The manner in which followers respond is just as different. Today we discuss the nuances and use of authority as opposed to influence. www.patreon.com/aquatizoo [email protected] www.magicalvacationplanner.com/staff/lori-semple

It's important for animal care professionals to understand how they cope with loss because it will happen. While the animals that we work with are not pets or family members, losses can hit hard. Coping and healing are hard, but essential. www.patreon.com/aquatizoo [email protected] www.magicalvacationplanner.com/staff/lori-semple

Innovation and creativity sometimes have a cost, and that can be mistakes and unplanned outcomes. Is it worth it, though? Certainly! Today we talk about developing a culture of trying and why it's important. www.patreon.com/aquatizoo [email protected] [email protected] www.magicalvacationplanner.com/staff/lori-semple