The Customer Experience Podcast podcast

The Customer Experience Podcast

customerexperience

Capita Customer Management

3 episodios

  • The Customer Experience Podcast podcast

    Which disruptive technologies are changing the future of customer experience

    21:39

    From parallel reality and hyper-personalisation, to mind control and keyboard-less agents.    In this podcast, Alan Linter and James Brooks, Capita’s innovation experts, reveal some of the most interesting new developments, and make a few predictions on where the biggest impacts on customer experience and the customer journey will come.
  • The Customer Experience Podcast podcast

    How can retailers turn a seamless experience into a sales driver?

    23:10

    Capita experts Jo Weigh and Charlie Whitworth look more closely at how customer experience, the online journey and personalisation are all evolving, and how retailers can drive growth in this challenging environment
  • The Customer Experience Podcast podcast

    No te pierdas ningún episodio de The Customer Experience Podcast. Síguelo en la aplicación gratuita de GetPodcast.

    iOS buttonAndroid button
  • The Customer Experience Podcast podcast

    Enriching lives through Debt Prevention

    28:32

    Collections is a complex subject. This podcast shares thoughts on what the collections industry looks like today, how debt prevention is becoming a necessity and what are the essentials in getting it right for both our clients and customers.

Descubre los mejores podcast en la aplicación gratuita de GetPodcast.

Suscríbete a tus podcast favoritos, escucha episodios cuando estés sin conexión y déjate sorprender por las recomendaciones personalizadas.

iOS buttonAndroid button