Ep. #60, Customer-Centric Observability with Todd Gardner and Winston Hearn

In episode 69 of o11ycast, Jess and Martin speak with Charles Herring of WitFoo. Together they dive deep into the world of cybercrime investigations. Discover the intricate processes of data collection and analysis in the realm of cybersecurity, all while balancing the imperative of cost-effectiveness and citizen privacy.

In episode 68 of o11ycast, Jess and Martin speak with Michele Mancioppi of Dash0. This talk examines what it takes to make observability more accessible to non-experts in the space. Additional topics explored include the differences between monitoring and observability and Michele's shift from staff engineering to product management.

In episode 67 of o11ycast, Martin, Jess, and Liz dive deep on performance engineering. Pulling heavily from Liz’s extensive experience in the field, they share insights on utilizing data to balance resources like developers’ time and infrastructure costs. Listeners can expect to learn helpful lessons on infrastructure optimization, performance data accessibility, and why Honeycomb embraced Kubernetes.

In episode 66 of o11ycast, Jess and Martin speak with Iris Dyrmishi of Miro. They dive deep on what it takes to build an observability platform with open source tooling. Additionally, they explore the expense of outsourcing observability, the journey from logs to traces, tips for adopting new tools, and the spread of the FinOps movement.

In episode 65 of o11ycast, Jess and Martin speak with Sophie DeBenedetto of GitHub. This talk explores observability at GitHub, the value of tracing, the BEAM ecosystem, the Elixir language, and insights on leveraging observability at scale.

In episode 64 of o11ycast, Jessica Kerr and Martin Thwaites speak with Austin Parker of Honeycomb. This talk explores how observability within an organization provides a shared language between teams to discuss reliability. Other topics examined include numeronyms in the tech space, OpenTelemetry, and Kubernetes.

In episode 63 of o11ycast, Charity and Jess speak with Lukas Fittl of pganalyze about database observability. This talk explores relational database management systems (DBMS), the open source library Sqlcommenter, query plans, and insights on supporting application teams.

In episode 62 of o11ycast, Jessica Kerr and Martin Thwaites speak with Doug Ramirez of Uplight. This conversation covers many aspects of adopting OpenTelemetry including integration concerns, social challenges, building trust, and running it at scale. Listen in to find out why after 35 years of diverse experiences across several industries, Doug’s excited about observability.

In episode 61 of o11ycast, Jessica and Martin speaks with Heidi Waterhouse of Sym. Together they explore the sensations of proprioception and interoception, how they relate to the future of observability, and the ways machine learning could assist in simplifying that future.

In episode 60 of o11ycast, Jess and Martin speak with Todd Gardner of TrackJS and Winston Hearn of Honeycomb. This talk explores customer-centric observability, Request Metrics, Core Web Vitals, and insights on optimizing observability across different browsers.