Customers today expect the brands they deal with to deliver outstanding and seamless digital experiences. If your brand is failing to thrive, you need to take what is core to your value proposition and adapt it, perhaps significantly, for a world filled with customers who have digital at the center of their lifestyle. Howard Tiersky joins Maureen to discuss his experiences in assisting large organizations in winning digital customers.
Otros episodios de "Innovating Leadership, Co-Creating Our Future"
The Power and Promise of Generation Z Part 2
59:09AnneMarie Hayek is returning to the show to continue the conversation about her research of GenZ. In her new book, Generation We, she joins forces with thousands of Zs to tell their powerful story—one that impacts all of us. In this episode, we will discuss how as leaders we can attract and lead Gen Z, how their diversity of exposure impacts their priorities and how this generation will impact the arc of humanity and more. Episode 1 of her interview was aired on October 5th, 2021.
Data Science in Hiring and Training Decisions Part 2
28:24This is the second of a 2-part interview with Dave Kurlan, founder and CEO of Objective Management Group and Joe DiDonato, Chief of Staff for Baker Communications. They join the show to discuss a much-needed tool that’s coming into widespread use in the hiring, onboarding, training and coaching of salespeople. It uses data science to help diagnose strengths and identify skill gaps to aid in our hiring and training decisions. And for most sales executives it’s a welcome addition that helps them solve the problem of sales turnover, which currently plagues the industry at an astronomical 34.7%. This assessment was designed by Objective Management Group and used by Baker Communications to help their clients accelerate sales performance, reduce turnover, and compress the time it takes to get sellers into the field selling.
How Collaboration Is Changing and Modern Team Dynamics
50:17There's one simple truth most working adults realize in their first job: meetings stink. Darren Chait is no exception. While he was an attorney, he recoiled at how inefficient and archaic lawyers' meetings are...then he had sticker shock when he saw the invoices and realized clients pay for that slow-paced inefficiency! That put him on the path to finding a better way for meetings. The result: Hugo, an online app that changes the way we think about meetings. On the way, Darren learned that leadership in a fast-growth startup is very different than what the textbooks say. He joins Maureen to share what he's learned on the journey about leadership, how collaboration is changing, modern team dynamics, shared consciousness, direction versus support, and when to make leader problems team problems.
One Big Idea: Helping Leaders Focus and Grow Their Organization
51:54What you as a leader work on minute-by-minute, hour-by-hour, day-by-day matters, and either moves the needle and propels growth or constricts it. For instance, consistently and strategically choosing one “big idea” per month (or pieces of that big idea) will move a business forward faster than any one particular tactic. Working on one big idea across each pillar of your business - team, customers, capital, and strategic execution (and personal mindset) - will lead to exponential growth over time. Pete joins me today to share reasons why companies get stuck and stop growing and what leaders can do to change that.
To Be Honest: Lead with the Power of Truth, Justice and Purpose
52:20Honesty is more than a character trait; it’s a muscle that has to be built to stay strong; honesty can be learned. Truth, justice, and purpose are “three sides of the same coin” together they mean honesty- to have one, you need all three; honesty means you have to say the right thing, do the right thing, and say and do the right thing for the right reason; even when it’s hard. Based on a 15-year longitudinal study of more than 3200 leaders – we can now prove under what conditions people will tell the truth, behave fairly, and serve a greater good, and under what conditions they will lie, cheat and serve their own interests. Ron Carrucci joins the show to discuss his book, To Be Honest. It is a book about heroes – the leaders and thinkers we should all want to emulate. Honest organizations out-perform, out-compete, and out-attract top talent by substantial multipliers.
Data Science in Hiring and Training Decisions Part 1
28:03Dave Kurlan, founder and CEO of Objective Management Group and Joe DiDonato, Chief of Staff for Baker Communications join the show to discuss a much-needed tool that’s coming into widespread use in the hiring, onboarding, training and coaching of salespeople. It uses data science to help diagnose strengths and identify skill gaps to aid in our hiring and training decisions. And for most sales executives it’s a welcome addition that helps them solve the problem of sales turnover, which currently plagues the industry at an astronomical 34.7%. This assessment was designed by Objective Management Group and used by Baker Communications to help their clients accelerate sales performance, reduce turnover, and compress the time it takes to get sellers into the field selling.
Reimagining American Identity
49:44How we would approach America’s racial reckoning if we framed it as a hero or heroine journey? What it would mean to use this metaphor for developing leaders? Amiel Handelsman and Jewel Kinch-Thomas join the show to discuss their approach to this very timely topic.
Recognizing & Managing Triggers in Challenging Situations
50:15We recognize the many layers of stress we are under day-to-day, but by using the very simple tools of mindfulness that Janet Fouts will share can help us to be less reactive and more responsive to what life throws at us. When we are aware of ourselves, we have better opportunities to understand others, making us better leaders, communicators, and partners.
Essential Skills for Success No One Taught You
53:29Networking, negotiating, communicating, leading, career planning—all skills critical to your career success. But did anyone ever teach you these skills? Mark Herschberg, author and instructor at MIT, joins Maureen to discuss his book The Career Toolkit: Essential Skills for Success That No One Taught You. He will share practical ideas from his book and his thoughts on leadership that will help you master these vital skills.
Using Data to Drive Hiring, Training & Onboarding Decisions Part2
29:38BCI’s Distinguished Sales Leader Series: This is part 2 featuring Marcela Pineros and Joe DiDonato. They joined the show to focus on the shift to using data science to drive our decisions in the areas of hiring, training, coaching, and onboarding and to share how data can help pinpoint areas that need to be addressed at a more granular level, and how that shift in thinking can help you raise your sales team’s revenue and profit contributions in a drastically shorter period of time.