The pace of change in the world is increasing exponentially and shows no signs of slowing down. Leadership is evolving and requires more and more innovative leaders to keep up. Many leaders update what they lead but not how they think about and act as leaders. They become outdated. This matters because Leadership creates strategic advantage. This show features interviews with global business executives, thought leaders and academics in a wide range of industries. They discuss their most pressing issues and the innovative approaches they have employed to transform their challenges into opportunities and advantages. The application of proven concepts and tools that may be applied to build your organization and deliver sustainable success are presented and discussed. Become an innovative leader in your own right! Tune in every Tuesday at 11 AM Pacific Time on the VoiceAmerica Business Channel.
Recognizing & Managing Triggers in Challenging Situations
50:15We recognize the many layers of stress we are under day-to-day, but by using the very simple tools of mindfulness that Janet Fouts will share can help us to be less reactive and more responsive to what life throws at us. When we are aware of ourselves, we have better opportunities to understand others, making us better leaders, communicators, and partners.
Essential Skills for Success No One Taught You
53:29Networking, negotiating, communicating, leading, career planning—all skills critical to your career success. But did anyone ever teach you these skills? Mark Herschberg, author and instructor at MIT, joins Maureen to discuss his book The Career Toolkit: Essential Skills for Success That No One Taught You. He will share practical ideas from his book and his thoughts on leadership that will help you master these vital skills.
Using Data to Drive Hiring, Training & Onboarding Decisions Part2
29:38BCI’s Distinguished Sales Leader Series: This is part 2 featuring Marcela Pineros and Joe DiDonato. They joined the show to focus on the shift to using data science to drive our decisions in the areas of hiring, training, coaching, and onboarding and to share how data can help pinpoint areas that need to be addressed at a more granular level, and how that shift in thinking can help you raise your sales team’s revenue and profit contributions in a drastically shorter period of time.
Winning Digital Customers: The Antidote to Irrevelevance
46:03Customers today expect the brands they deal with to deliver outstanding and seamless digital experiences. If your brand is failing to thrive, you need to take what is core to your value proposition and adapt it, perhaps significantly, for a world filled with customers who have digital at the center of their lifestyle. Howard Tiersky joins Maureen to discuss his experiences in assisting large organizations in winning digital customers.
The Power and Promise of Generation Z
55:22AnneMarie Hayek joins Maureen to share about her new book, Generation We. In this book, she joins forces with thousands of Zs to tell their powerful story—one that impacts all of us. From new ideas on capitalism, politics, and climate change to education, gender, race, and work, AnneMarie explains how Gen Z thinks, what they envision, and why we should be hopeful. Zs are not naïve idealists. They’re hardened realists with a bold vision for how we can transition, re-create, and progress. Generation We is your invitation to see the future they will create as it’s unfolding.
Using Data to Drive Hiring, Training & Onboarding Decisions Part1
31:07In today’s episode of BCI’s Distinguished Sales Leader Series, we’re going to focus on the shift to using data science to drive our decisions in the areas of hiring, training, coaching, and onboarding. Marcela Pineros and Joe DiDonato join the show today to share how data can help pinpoint areas that need to be addressed at a more granular level, and how that shift in thinking can help you raise your sales team’s revenue and profit contributions in a drastically shorter period of time.
The Science Behind Our Yes!
54:18You have a Yes! that aligns your purpose and unique contributions with the impact you can generate and the experience you can have, which is yours to choose. Your Yes! always generates net-positive value and your No! always generates net-negative value—your choice. Jim Ritchie-Dunham joins Maureen to explain the science behind our Yes!
Flex: The Art and Science of Leadership in a Changing World
50:30In the past, to move up the corporate ladder and succeed at the top, you simply had to set goals, motivate the troops, delegate to underlings, and groom a successor. Now, if they are leading a team chances are that they are managing a kaleidoscope of people from a variety of cultures, across a range of ages, all of whom are wired together 24/7. These changing demographics and structures have led to a seismic shift in terms of the tools needed to successfully manage and grow within a company: charisma and strategic thinking abilities now matter less than qualities such as vulnerability and relatability. Jeffrey Hull joins the show to discuss the research he has done on the art and science of leadership in a changing world that is featured in his book, Flex.
Using Formal Sales Processes to Improve Sales Performance Part 2
28:57The COVID pandemic crushed sales for many businesses...but not at AVI Systems. When building a world-class sales team, an organization needs to implement a formal sales process proven to improve sales performance. This formal sales process is like the back office for sales. Joe DiDonato (BCI) and Don Mastro (AVI Systems) join host Maureen Metcalf to discuss their experiences, as well as the case study they wrote about what Don did to get his AVI Systems team through the pandemic -- and then skyrocket sales. This is part 2 of a 2-part series.
The Science of Dream Teams
48:45Sophisticated assessments, data, and software are giving CEOs and managers within any organization or industry detailed insights into human behavior. As CEO of The Predictive Index, Mike Zani has witnessed firsthand how the application of data and science can impact, and completely change, the way we function in our professional lives. In his new book, THE SCIENCE OF DREAM TEAMS: How Talent Optimization Can Drive Engagement, Productivity, and Happiness, Zani details a data-driven approach to talent strategy that makes hiring, motivating, and managing people more efficient and effective than ever. Mike joins the show to share his research on how to build a dream team.