(Ep. 120) Chris DeSantis: Managing generational differences at work
IN EPISODE 120:
Chances are you work with someone a generation above or below you. And chances are you find that person irritating, bewildering, or just utterly different. Generational friction causes all sorts of workplace headaches: team dysfunction, productivity drags and the occasional culture war. In Episode 120, Chris DeSantis offers sound and straightforward advice on managing across the generational divide. From mentorship and sharing feedback to recognizing and amplifying talent, Chris will help you see generational differences as a strength, not a liability -- and use those insights to create a healthier, more engaged workplace.
ABOUT CHRIS DESANTIS:
Chris DeSantis is a speaker, author, consultant, and co-host of the podcast, Cubicle Confidential. He's worked with global brands and companies like Adobe, Microsoft, Google and Abbot on ways to bridge the generational divide that leads to so many problems at work and is the author of Why I Find You Irritating: Navigating Generational Friction at Work.
Otros episodios de "I Wish They Knew"
(Ep. 135) Things I Know, Part 1
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8:51Part 1 in a special series: "Things I Know" // There's no feedback without failure. The first step in righting a wrong is to recognize that something is wrong: Unless we bring ourselves to acknowledge a mistake or misstep, feedback hits a wall. Failing to admit failure cost doctors their careers...and maybe even cost patients their lives. In this solo episode, I explore why failure is the best teacher and offer some ideas on how to absorb its lessons for success. Make feedback fearless: www.joehirsch.me
(Ep. 134) Sally Helgesen: Inclusion is a behavior, not a belief
17:38IN EPISODE 134: Inclusion isn't a belief - it's a behavior. To create a truly inclusive workplace, we need to act our way into new thinking. In Episode 134, Sally Helgesen shows us how our actions shape our attitudes and why trainings alone rarely bring desired results. Sally explores two triggers that get in the way of meaningful relationships, provides tactics that help us overcome divisiveness, and shares ways that well-placed questions can drive career development and growth. After listening to Sally, you'll walk away with specific ways to foster inclusion at work so that teams can rise together. ABOUT SALLY HELGESEN: Sally Helgesen is an internationally best-selling author, speaker and leadership coach. She's been cited by Forbes as the world’s premier expert on women’s leadership, has been inducted into the Thinkers50 Hall of Fame, and has worked with companies in 37 countries around the world. Sally's latest book is Rising Together: How We Can Bridge Divides and Create a More Inclusive Workplace.
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(Ep. 133) Amantha Imber: Smart tips for saving time
12:47IN EPISODE 133: It pays to work smarter, not harder -- but the biggest time savers may come through small shifts. In Episode 133, Amantha Imber shares smart tips for saving time. Drawing from the practices of top producers, Amantha explores how to conduct a "frustration audit"; why batching conserves time and focus; the time-saving benefits of seeking early-stage feedback; and why you should occasionally "kill zombies" in the workplace. We're all given the same amount of time in a day, but after listening to Amantha, you'll make the most of your time. ABOUT AMANTHA IMBER: Dr. Amantha Imber is an organizational psychologist and founder of Inventium, a behavioral science consultancy. She's been named as one of the Australian Financial Review’s 100 Women of Influence and has also won the Thinkers50 Innovation Award. Amantha has worked with top companies like Google, Apple, Disney, LEGO, and Atlassian; is the host of the How I Work podcast, and is the author, most recently, of Time Wise. LINKS: Podcast: https://www.amantha.com/podcast/ https://www.amantha.com/books/ https://www.instagram.com/amanthai/ https://www.linkedin.com/in/amanthaimber/
(Ep. 132) Marcus Collins: Stay close to the culture
15:36IN EPISODE 132: You can't reach the consumer unless you understand the culture. In Episode 132, Marcus Collins shows us how effective marketing stays close to the culture by embracing the stories, values and beliefs of the people inside it. Marcus explains why it's better for products and ideas to be "culturally contagious," not viral; why marketing to specific demographics misses the point; and how to infuse marketing with ethical purpose. Regardless of your job, persuasion and marketing is everyone's business -- and after listening to Marcus, you'll know how make your message land and last. ABOUT MARCUS COLLINS: Dr. Marcus Collins is an award-winning marketer and Chief Strategy Officer at Wieden+Kennedy New York, one of the world's largest independent ad agencies. Marcus was awarded a "40 under 40" award by Advertising Age and Crain Business, ran digital strategy for Beyonce, and is a marketing professor at the Ross School of Business at the University of Michigan. His latest book is For the Culture: The Power Behind What We Buy, What We Do, and Who We Want to Be.
(Ep. 131) Sarah Noll Wilson: Curiosity cures conflict
17:38IN EPISODE 131: When it comes to conflict, avoidance is worse than aggression. We tip toe around the elephant in the room -- even as we continue to feed it with beliefs and behaviors that make conflict worse. In Episode 131, Sarah Noll Wilson explores the cost of conflict and why it pays to be curious - first with ourselves (our feelings and expectations), then with others (their motives and behaviors). She shares specific strategies for engaging others in hard conversations, describes the importance of recovery, and highlights ways to frame the exchange. After listening to Sarah, you'll find the words and will to stay curious -- and make difficult conversations just a bit easier. ABOUT SARAH NOLL WILSON: Sarah Noll Wilson is an executive coach, speaker and researcher who helps leaders manage real-world conflict, have more meaningful conversations, and create purposeful relationships. Her work has appeared in major outlets like Harvard Business Review and she hosts a great podcast, "Conversations on Conversations." Sarah's most recent book is "Don't Feed the Elephants: Overcoming the art of avoidance to build powerful partnerships LINKS: Book: https://www.amazon.com/dp/B09NBC14N6/ref=sr_1_1?tag=scribemedia-20&keywords=sarah%20noll%20wilson&qid=1639084399&sr=8-1&geniuslink=true Twitter: https://twitter.com/sarahnollwilson LinkedIn: https://www.linkedin.com/in/sarahnollwilson/ YouTube: https://www.youtube.com/channel/UCWmL_py6d8rukmwPy51BMKg Facebook: https://www.facebook.com/sarah.nollwilson Instagram: https://www.instagram.com/sarahnollwilson/
(Ep. 130) Laura Gassner Otting: Get out of Wonderhell
16:03IN EPISODE 130: We imagine that success will feel exhilarating, liberating and fulfilling. So why do so many people experience the exact opposite when they finally achieve it? In Episode 130, Laura Gassner Otting explores the rollercoaster ride of success - an increased desire to do more, achieve more, and the swirling mix of uncertainty, self-doubt, anxiety and stress that follows. Laura shares practical tips for staying grounded and clear-eyed in the pursuit of our goals, offers suggestions for maintaining focus and clarity, and reveals the people in her inner circle who keep her hungry and humble. Success is a waypoint, not an endpoint - and after listening to Laura, you'll find your way to more success and satisfaction. ABOUT LAURA GASSNER OTTING: Laura Gassner Otting is an executive coach and the Wall Street Journal bestselling author of three books. She's a frequent contributor to Good Morning America, the TODAY Show, Harvard Business Review, and Oprah Daily. She served as a Presidential Appointee in Bill Clinton’s White House where she helped shape AmeriCorps; founded, ran, and sold her own global search firm, and is a self-described "punch in the face wrapped in a warm hug." Her latest book is Wonderhell: Why Success Doesn't Feel as It Should, and What To Do About It. LINKS: Website: www.lauragassnerotting.com Facebook: @heyLGO Instagram: @heyLGO Twitter: @heyLGO LinkedIn: /in/heyLGO
(Ep. 129) Pamela Slim: Find your watering holes
13:48IN EPISODE 129: To build a business or an organization, you need an ensemble. And the best way to do that is to find your watering holes. In Episode 129, Pamela Slim helps us identify our ideal customers and partners through a systematic approach. By creating the "widest net," we can operate within the right ecosystems, forge strategic partnerships with the right people, and nurture relationships the right way. ABOUT PAMELA SLIM: Pamela Slim is an award-winner author, speaker and business coach who works with small business owners ready to scale their businesses and IP. She's advised thousands of entrepreneurs as well as companies serving the small business market such as Keap, Progressive Insurance, Constant Contact and Prezi. Together with Susan Cain, Pam has helped build and launch the Quiet Revolution that's changed the whole conversation on what it means to be an introvert. She is the co-founder with her husband Darryl of the Main Street Learning Lab in Mesa, Arizona, a grassroots, community-based think tank for small business economic acceleration, and is the author of three books, most recently, The Widest Net: Unlock Untapped Markets and Discover Customers Right in Front of You. LINKS: Website: https://pamelaslim.com Book, The Widest Net: https://pamelaslim.com/the-widest-net Main Street Learning Lab: https://pamelaslim.com/ke
(Ep. 128) Stephen Shapiro: Invisible solutions
16:35IN EPISODE 128: Innovation isn't about producing more ideas. It's about focusing more on the right ideas. In Episode 95, innovation expert Stephen Shapiro provides a roadmap for achieving breakthrough innovation by revealing the invisible solutions that are hiding in plain sight. He outlines a four-part process to create new ideas ("FAST") and how organizations can become future-ready innovators by reframing problems, asking the right questions and broadening their range of expertise. From baggage carousels to cardiology breakthroughs, Stephen explains how the biggest innovations are right in front of us - if we're willing to reveal them. ABOUT STEPHEN SHAPIRO: Stephen Shapiro helps leaders and their teams cultivate innovation by building the models and cultures that support breakthrough ideas and solutions. Stephen formerly led a 20,000 person innovation practice for Accenture, has worked with major brands like Nike, P&G, Microsoft and 3M, was inducted into the Speaker Hall of Fame, and is the author of six books, most recently: Invisible Solutions: 25 Lenses that Reframe and Help Solve Difficult Business Problems. LINKS: Website | Book
(Ep. 127) Todd Henry: Cracking the motivation code
14:17IN EPISODE 127: Why do we do what we do? It turns out the traditional view of motivation - a system of rewards and repercussions - doesn't account for the highly nuanced, deeply ingrained factors that drive our behaviors and beliefs. To understand motivation, we need to crack the code - and that's exactly what Todd Henry does for us in Episode 127. Drawing on decades of research and interviews with over 100,000 people, Henry shows that motivation is hardly one size fits all: Some people are energized by a race against the clock while others put in extra effort only when they feel part of a team. For still others, nothing is as motivating as the possibility of public recognition. Henry shows, in fact, that there are twenty-seven “motivational themes,” each with its own unique DNA. After hearing this episode, you'll have a better understanding of what makes people tick - including yourself. ABOUT TODD HENRY: Todd Henry is founder of Accidental Creative and has worked with some of the world's biggest brands and companies on developing creativity, leadership and a passion for work. As a speaker and trainer, Todd teaches leaders and organizations how to establish practices that lead to everyday brilliance. He host the Accidental Creative podcast and is the author the bestselling author of five books, most recently The Motivation Code: Discover the Hidden Forces That Drives Your Best Work.
(Ep. 126) Jonah Berger: Use magic words
15:32IN EPISODE 126: We spend most of our day communicating, but spend far less time thinking about the significance of our words. In Episode 126, Jonah Berger returns to the show to share the power of "magic words" - how small shifts in everyday language can help us get the outcomes we want, from boosting voter turnout to increased helpfulness and around the house and stronger customer service. By appreciating how language works and how we can use it, and understanding the power of magic words, we can increase our impact in every aspect of our lives. ABOUT JONAH BERGER: Jonah Berger is a Marketing Professor at Wharton, an internationally bestselling author, and a world‐renowned expert on change, word of mouth, social influence, consumer behavior, and how products, ideas, and behaviors catch on. Jonah's work has appeared in The New York Times, Wall Street Journal, and Harvard Business Review and he's consulted for organizations like Apple, Google, Nike, Amazon, GE, 3M, and The Gates Foundation. Jonah's most recent book is Magic Words: What to Say to Get Your Way. LINKS: Book: Magic Words Book: The Catalyst: How to Change Anyone’sMind LinkedIn: JonahBerger Twitter: @j1berger Website: JonahBerger.com