Tourism and Hospitality

Christopher Lance Cruz

Podcast made as support for Hospitality and Tourism Management students.

9 episodios

Creating an Impressive Resume
17/5/2022
41:09
Looking for a new job? Don't know how to start? Maybe this will help you out. Enjoy! 
Managing People
2/12/2021
39:46
This episode talks about managing people and service delivery, including pressures and strategies to be a better people manager. Enjoy!
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Distribution Channels: Delivering Customer Value
1/12/2021
41:21
For this episode, we deal with delivering value to customer through distribution channels.  Enjoy!
Designing and Managing Products and Brands: Building Customer Value
19/11/2021
49:28
Hi again! For this episode, we deal with the first part of the Marketing Mix or 4Ps: Product. Enjoy! 
BOPMAN - WK3: The Challenges of Operations Managers
28/9/2021
35:55
Hi! This week's session talks about the challenges faced by operations managers and the strategies that one can use in overcoming them. Hope you like it! 
THMKTG - WK3: The Marketing Process
28/9/2021
50:31
This week's session will talk about the marketing process and the different philosophies under each stage. Hope you enjoy! 
BOPMAN - WK2: Overview of Operations Management
24/9/2021
31:39
Today's episode will explore the operations management concept, including service and responsibilities of operations managers. Enjoy!
THMKTG - WK2: Introduction to Tourism and Hospitality Marketing
23/9/2021
25:37
Today's discussion will talk about the basic concepts behind marketing, its relevance to the industry and what is your role as a tourism and hospitality marketing manager.
Podcast Trailer
22/9/2021
1:08
Welcome to Tourism and Hospitality with Sir Lance! This is the introduction to the podcast and will tell you why it was created. I hope you have learn something and have fun!

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Tourism and Hospitality

Christopher Lance Cruz

9 episodios

Creating an Impressive Resume

Managing People

Distribution Channels: Delivering Customer Value

Designing and Managing Products and Brands: Building Customer Value

BOPMAN - WK3: The Challenges of Operations Managers

THMKTG - WK3: The Marketing Process

BOPMAN - WK2: Overview of Operations Management

THMKTG - WK2: Introduction to Tourism and Hospitality Marketing

Podcast Trailer