How to communicate during uncertainty

Relationships of any kind can be tricky—but therapists are here to help. In this special episode, Anne and Frances talk to clinical psychologist Dr. Orna Guralnik, star of the hit show Couples Therapy, to translate her advice for romantic relationships to the professional world. Together, they discuss the art of deep listening, underline the importance of patience and working through differences, and reframe relationships as a constant cycle of rupture and repair. Dr. Guralnik also reflects on the making of Couples Therapy and gives Anne and Frances advice as a couple who work together. Hosts & GuestsAnne Morriss (Instagram: @annemorriss | LinkedIn: @anne-morriss)Frances Frei (Instagram: @francesxfrei | LinkedIn: @francesfrei)Orna Guralnik (Instagram: @ornaguralnik)Linkshttps://anneandfrances.com/https://www.ornaguralnik.com/ Follow TED! X: https://www.twitter.com/TEDTalksInstagram: https://www.instagram.com/tedFacebook: https://facebook.com/TEDLinkedIn: https://www.linkedin.com/company/ted-conferencesTikTok: https://www.tiktok.com/@tedtoks Podcasts: https://www.ted.com/podcastsFor the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.

In this brand-new Fixations segment, Anne and Frances reveal the companies and tools they’ve been fixated on recently—and the lessons we can learn from what they’re getting right. Frances tells the story of how The Farmer’s Dog saved dinnertime for her pets and champions Blackmagic Design’s switcher device as a game-changer for remote presentations. Anne recounts her 5-star experience with Waymo’s self-driving cars and makes the case for manila folders. For the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.

Technologist Tristan Harris has an urgent question: What if the way we’re deploying the world’s most powerful technology — artificial intelligence — isn’t inevitable, but a choice? In this eye-opening talk, he calls on us to learn from the mistakes of social media’s catastrophic rollout and confront the predictable dangers of reckless AI development, offering a “narrow path” where power is matched with responsibility, foresight and wisdom. After the talk, Sherrell reflects on why it's wise to slow down AI's development and discuss about the organizations working to safeguard AI's impact.For the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.

In this Quick Fixes episode, Anne and Frances work to solve three callers’ tricky work problems in under 30 minutes. One listener seeks advice on stepping into a leadership role for the first time, the next struggles with feeling powerless in a middle management position, and a final caller tries to regain the support of her team after receiving some difficult feedback. For the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.

We’re constantly negotiating in our everyday lives—deciding where to go to dinner, haggling with sellers on Facebook Marketplace—but when it comes to higher-stakes conversations, clinching the deal can be daunting. In today’s episode, Frances calls on her colleague Deepak Malhotra for his expert advice at the negotiating table. They discuss how to balance flexibility and assertiveness, the pivotal role of empathy in conflict resolution, and the critical difference between interests and positions. Deepak also gives his take on the breakdown in talks over the WNBA's new collective bargaining agreement and shares plans for his new AI negotiation advisor. Hosts & GuestsAnne Morriss (Instagram: @annemorriss | LinkedIn: @anne-morriss) Frances Frei (Instagram: @francesxfrei | LinkedIn: @francesfrei) Deepak Malhotra (LinkedIn: @prof-malhotra)Linkshttps://anneandfrances.com/https://www.hbs.edu/faculty/Pages/profile.aspx?facId=189290Follow TED! X: https://www.twitter.com/TEDTalksInstagram: https://www.instagram.com/tedFacebook: https://facebook.com/TEDLinkedIn: https://www.linkedin.com/company/ted-conferencesTikTok: https://www.tiktok.com/@tedtoks Podcasts: https://www.ted.com/podcastsFor the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.

After the Minnesota Lynx were knocked out of the WNBA playoffs, star player Napheesa Collier used her exit interview to issue a scathing critique of the league’s leadership. In this installment of Unsolicited Advice, Anne and Frances coach the WNBA’s commissioner, Cathy Engelbert, on how to rebuild player trust, take full accountability for the league’s problems, and deliver an effective apology. They also address stalled progress in the players’ collective bargaining agreement and discuss what it will take for Engelbert to become a true champion for the organization’s most important stakeholders: the women on the floor playing world-class basketball.HostsAnne Morriss (Instagram: @annemorriss | LinkedIn: @anne-morriss)Frances Frei (Instagram: @francesxfrei | LinkedIn: @francesfrei)Linkshttps://anneandfrances.com/Subscribe to TED Instagram: @tedYouTube: @TEDTikTok: @tedtoksLinkedIn: @ted-conferencesWebsite: ted.comPodcasts: ted.com/podcastsFor the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.

How much time do you spend commuting to and from work in your car? And do you drive alone? In the US, the transportation sector emits more carbon pollution than any other sector—but in 1991, Washington State decided to take matters into their own hands. In this episode, Ryan and Anjali talk to Brian Lagerberg, who worked on the state’s commuter trip reduction plan: a policy that required employers to provide their employees with alternative ways to get to work. Together, they unpack the factors that led to the plan’s success and discuss how other cities and states can promote the same practices that make Washington the carpool state, and the kind of model that others can follow. For the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.

Do you find yourself overwhelmed by too many Slack messages? Or unsure how to talk so that people will listen? In this episode, Anne and Frances help a caller who finds herself in the middle of a communication breakdown between her and her colleagues. Together, they explore the power of understanding your message deeply and communicating it simply. They also discuss the benefits of frequent, intentional repetition and the value of tools like video and AI to aid in company-wide communication. For the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.

In this special Quick Fixes episode, Anne and Frances are joined by Morra Aarons-Mele, workplace mental health expert and author of The Anxious Achiever, to help three different callers with their confidence conundrums. One listener feels awkward in-person after years of remote work, the next wants to prepare his team for his exit from the company, and a final caller struggles to keep her spirits high during a frustrating job search. FollowHosts: Anne Morriss (@annemorriss | LinkedIn: @anne-morriss), Frances Frei (@francesxfrei | LinkedIn: @francesfrei) Guest: Morra Aarons-Mele (Instagram: @morraam | Website: https://morraam.com/) Linkshttps://anneandfrances.com/The Anxious Achiever by Morra Aarons-MeleHiding in the Bathroom by Morra Aarons-MeleSubscribe to TED Instagram: @tedYouTube: @TEDTikTok: @tedtoksLinkedIn: @ted-conferencesWebsite: ted.comPodcasts: ted.com/podcastsFor the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.

When negative feedback shakes your confidence, it can be difficult to get back to feeling like yourself at work. In this episode, Anne and Frances help a struggling listener who has spent years toning herself down in the workplace after being told that she was too assertive — now, she feels that her modest approach is holding her back. Together, they use Anne and Frances’s “trust triangle” framework to explore how empathy, authenticity, and logic can help you rebuild confidence and trust with your colleagues, and share helpful confidence hacks for getting comfy with discomfort. What problems are you dealing with at work? Text or call 234-FIXABLE or email [email protected] to be featured on the show.This episode originally aired on February 3, 2025.For the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.