Bright Spots in Healthcare podcast

Mitigating Social Risk to Achieve Higher Star Ratings

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Senior leaders from Cigna, Independent Health, Regence, and Socially Determined join Eric to discuss how minimizing social risk helps plans garner higher quality and performance scores. Learn successful strategies for identifying, engaging, and addressing members with elevated social risks to drive gap closure and member retention. The session is full of bright spots you can implement in your organization!


Kathleen Faulk, Senior Vice President & General Manager, Government Programs, Regence; Angela Kloepfer-Shapiro, MD, MBA, Regional Medical Executive, Northeast and West Regions, Cigna Medicare Advantage;Dawn Odzywolski, Vice President, Medicare Programs, Independent Health; Ashley Perry, MPH, Chief Strategy & Solutions Officer, Socially Determined



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This episode is sponsored by Socially Determined

Socially Determined is leading the transformation of healthcare delivery and payment through social risk analytics and solutions. Our SocialScapeⓇ SaaS platform, data and industry-leading expertise empower health systems, plans and other risk-bearing organizations to manage risk better, improve outcomes and advance equity at scale. Recently named by Fierce Healthcare as one of the 15 most promising healthcare companies, Socially Determined is headquartered in Washington, DC. Visit the website at

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