In this episode, Jeff talks tech governance with Shelia Warren, Head of Blockchain, Data, and Digital Assets at the World Economic Forum.
While tech leaders often think that governance hinders innovation, Warren argues that a basic governance framework can help solution developers think more deliberately about their products and build more inclusive experiences for users, which ultimately translates to higher adoption. Warren also posits that good governance practice increases public confidence in new technologies, in sharp contract from the negative aspects of largely unregulated technologies or crypto assets (think, bitcoin).
Jeff and Sheila also discuss the implications of “self-governance” in decentralized systems like blockchain, and the need to align tech developers and policy specialists. Join us for an in-depth conversation that just may change the way you look at governance in tech.
Otros episodios de "Better Innovation"
Season 5, Ep. 1-Rita McGrath: Seeing Around Corners
1:14:13As we kick off a new season, Jeff speaks with Rita McGrath, Professor of Management at the Columbia Business School and author of Seeing Around Corners, How to Spot Inflection Points in Business Before They Happen. Rita has received the #1 achievement award for strategy from the prestigious Thinkers50, and has been consistently named one of the world’s Top 10 management thinkers. Rita shares her unique perspective on how to spot leading trends, what to do about them, and practical tips to align your organization to important change events. Rita credits a line in Ernest Hemingway’s The Sun Also Rises for inspiring her book. A character in Hemingway’s novel answers a question about how he went bankrupt by saying, ‘two ways, gradually, then suddenly.’ What a perfect metaphor for explaining how important change events impact organizations.
Season 4, Ep. 10- Marcello Estevão: Rethinking Public Finance Systems for Economic Recovery
1:08:41Marcello Estevão, Global Director of Macroeconomics, Trade and Investment at The World Bank knows the importance and impact of public debt management. In this episode, Marcello takes Jeff through the process of debt intervention for national economies, the role of debt in tax policy making, and how emerging technology can materially enhance public finance (including tax) systems. Marcello also offers some insights on economic development as the pandemic recovery continues.
Season 4, Ep. 9- Susan Garfield: How Emerging Technology Unlocks High-Quality Care
51:23Susan Garfield, Chief Public Health Officer at EY, believes we’re at the precipice of a transformational moment in health equity, leveraging innovative technology to make a difference in the lives of millions. Jeff and Susan chat about the cascading effect of technology in healthcare, its impact on the democratization of high-quality care, and how the public sector can learn from the pandemic to improve resiliency and the overall quality of healthcare.
Season 4, Ep. 8- Dave Duncan (Part 2): Examining Your Customers Like a Detective
34:58One episode was not enough, so we broke it in two. Here's the second part of Jeff's interview with Dave Duncan. Dave is the author of The Secret Lives of Customers: A Detective Story About Solving the Mystery of Customer Behavior. Through a very engaging parable, Dave dives into what motivates customers across the functional, social, and emotional spectrum, with an emphasis on the important questions you're asking about your customers. Whether your customer is a coffee shop or large enterprise, Dave’s principles will help you better align your product or service to what matters most to your customers. In this fascinating two-part discussion, Jeff and Dave dive into the key messages from The Secret Lives of Customers to help you discover new ways to meet rapidly changing customer needs.
Season 4, Ep. 7- Dave Duncan (Part 1/2): Examining Your Customers Like a Detective
27:32Dave Duncan, author of The Secret Lives of Customers: A Detective Story About Solving the Mystery of Customer Behavior, investigates what customers truly care about most. Through a very engaging parable, Dave dives into what motivates customers across the functional, social, and emotional spectrum, with an emphasis on the important questions you're asking about your customers. Whether your customer is a coffee shop or large enterprise, Dave’s principles will help you better align your product or service to what matters most to your customers. In this fascinating two-part discussion, Jeff and Dave dive into the key messages from The Secret Lives of Customers to help you discover new ways to meet rapidly changing customer needs.
Season 4, Ep.6- Hank Prybylski: Digital Trust
51:45Are you incorporating “digital trust” into your digital transformation efforts? Hank Prybylski breaks down what it means to incorporate mission-critical trust elements into a successful digital transformation endeavor. In his role as Global Vice Chair of Transformation at EY, Hank helps business leaders approach innovation through an emphasis on courage and curiosity, with insights they need to build resiliency – especially important as we emerge from the global pandemic. Jeff and Hank cover a wide range of transformation and innovation topics, from digital governance and maximizing AI effectiveness, to mitigating biases within data. Take a listen, we think you’ll really enjoy their free-flowing innovation conversation!
Season 4, Ep.5- Tendayi Viki: How Intrapreneurs Win Through Collaboration
57:06In this episode, Jeff is thrilled to speak with Tendayi Viki, PhD, Partner at Strategyzer, and author of Pirates In The Navy: How Innovators Drive Transformation. Jeff and Tendayi dive into the role of the “intrapreneur” within organizations, and the ways in which their ideas and innovations can gain greater traction with key organizational decision-makers. Tendayi talks about how “raising the pirate flag” can lead to great things. But, for innovation to succeed, it often requires layers of buy-in from executives and heavy collaboration. Jeff and Tendayi discuss the importance of asking the right questions at the right time, and key ways innovation teams can benefit from some degree of separation from the core business, without becoming isolated. We hope you enjoy this in-depth discussion on the power of channeling innovation within organizations.
Season 4, Ep.4- Lawrence Wintermeyer: Unlocking a Smarter Global Financial System
56:06This week, Jeff sits down with FinTech expert, and friend from Davos, Lawrence Wintermeyer, Co-Chair of Global Digital Finance. They deep-dive into a wide range of topics, including digitization of products and services, and the opportunity for governments to utilize digital currencies for relief in times of crisis. Lawrence was the CEO of Innovate Finance, an NGO established by U.K. Prime Minister David Cameron with the goal of promoting FinTech by openly collaborating with regulators, technologists, and other key members of the FinTech ecosystem. Now, among other important efforts in the world of digital finance, Lawrence strives for greater adoption of technical standards and the use of digital assets. Jeff and Lawrence tackle subjects like how FinTech can become a driving force behind more resilient industries and why asking governments to solve things on their own actually might not work. They also discuss topics like the emergence of stablecoins as friction-less digital currencies, the rising tide of digital identification, and opportunities for commercial and government institutions to collaborate on resiliency initiatives.
Season 4, Ep.3- Sandra Ro: Building back stronger with blockchain
49:48This week, we’re thrilled to speak with Sandra Ro, CEO of the Global Blockchain Business Council, and one Jeff’s favorite collaborators in the innovative technology community. Sandra’s positive influence in the blockchain community is significantly helping this potent technology flourish and illuminating how people and organizations can improve their resiliency. As we watch digitalization flourish and accelerate at an unprecedented speed fueled by the pandemic, there is an acute need for better data management across old and new networks. This surely includes improved data privacy and security, smart government regulation, and mass education of the many participants in these new innovative technology systems. Sandra discusses how blockchain could be of the highest utility to the world within the healthcare sector; notably, to improve access to health records, and vastly improve the patient experience. Join Sandra and Jeff as they discuss the many dimensions of this transformative technology.
Season 4, Ep.2- Rumi Morales: Reinvention as a Necessity of Recovery
43:40Rumi Morales has seemingly done it all . . . she has worked at traditional financial institutions, advised blockchain startups, and at one point was even a lounge singer! She knows so much about the power of reinventing oneself. Rumi has adopted this unique philosophy of reinvention throughout her career. Over the years she has played the part of a forward-thinking innovator at century-old traditional organizations, while also venture investing in artificial intelligence, deep learning, predictive analytics, and quantum computing. Institutional Investor said Rumi was one of the “most powerful dealmakers in financial technology” two years in a row, and Crain’s recognized her in their esteemed “40 Under 40” list. How did Rumi achieve this success? On this episode Jeff and Rumi talk about the power of reinvention; in financial systems, businesses, and frankly life in general. Rumi shares her thoughts on how institutions can reinvent themselves to better prepare for disruption through innovative technologies. Jeff and Rumi dive deep into some of the lessons that Rumi has learned from surviving various economic crises, and how reinvention becomes particularly necessary following a crisis, as an important step on the path to recovery.