<p>It's often said putting the customer at the heart of your business can deliver an exceptional customer experience. But actually fostering customer loyalty and satisfaction isn’t always an easy feat. Tune in to this episode of User Friendly to hear how tech, media, and telecom companies can meet evolving customer needs and develop effective customer success strategies.</p>

User friendly

Creating a more customer-centric approach

<p>In this episode of the User Friendly podcast, host Hanish Patel is joined by Arif Janmohamed, partner at Lightspeed Venture Partners; and Heather Gates, national Emerging Growth Company business leader at Deloitte, to discuss venture capital trends and the opportunities and challenges startups may face in the year ahead. They'll also explore the current landscape, from initial public offerings (IPO) and special-purpose acquisition companies (SPAC), to an increase in global startups, as innovative companies continue to introduce new digital solutions and investors seek promising opportunities in new markets.</p>

Venture capital and startup trends with Lightspeed

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Teknologi

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Want to stay plugged in to the biggest trends in technology, media, and telecom? Our TMT podcast series takes what you need to know and breaks it down into something more User Friendly. From social responsibility to the next emerging technologies, industry leaders join us to dive into the biggest topics shaping your business—and the world around you.

Creating a more customer-centric approach

User friendly

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Venture capital and startup trends with Lightspeed