DXC Technology and Qualtrics recently announced a new collaboration to make the Qualtrics’ EmployeeXM™ experience management platform a part of DXC’s Modern Workplace service solution. Blended with DXC’s Modern Workplace operational data, DXC will capture and integrate experience data from Qualtrics–how employees feel about their technology experience at work–to provide valuable, real-time employee sentiment to drive greater engagement and collaboration, and productivity.
Qualtrics research also found that employees’ technology experience plays a larger role in the overall employee experience, particularly as the digital workplace continues to evolve. Over 90% of CIOs believe the IT experience is essential when it comes to attracting and retaining talent and building corporate culture.
I invited Mike McDaniel back on to the podcast to talk about all this and also learn more about how DXC will be the first to use the Modern Workplace solution internally to transform the digital experiences for its more than 130,000 employees.
Flere episoder fra "The Tech Talks Daily Podcast"
1804: Digital Maturity and Customer Experience With Optimizely CEO Alex Atzberger
28:06With Google's plan to delay killing third-party cookies until 2023, many businesses are breathing a sigh of relief that they no longer have to scramble to plan out their consumer data collection practices. However, as the world moves toward increased consumer data privacy measures backed by legislation like the GDPR and at the local state levels in Colorado and California, the death of third-party data is inevitable and businesses need to get ahead to succeed. Alex Atzberger, CEO of Optimizely, shares why companies need to personalize based on the behaviors behind content consumption, even if the visitors are unknown. He also reveals how to build trust brands should do the following: Offer loyalty programs, as seen recently by McDonald's and Chipotle, where customers can receive points for purchases that translate into freebies later on Track the content your customers are engaging with to see what's resonating, even if the customer is anonymous Glean customer feedback on their preferred channels and ensure you're engaging with them, on ones they favor We also discuss how Gen Z and Millennials start their shopping journeys on social media apps, but most leave the apps to purchase on 3rd party sites like Amazon.
1803: How Technology is Improving Healthcare Outcomes
34:06As you all know by now, I am fascinated by how we have gone from a reactive approach to healthcare to a proactive approach where we record calories, steps, sleep, and heart rate to monitor our health. HGS AxisPoint Health is a technology-enabled care management services company focused on applying whole-person interventions to improve healthcare outcomes, reduce costs, and increase satisfaction. Michele Kratz and SV Krishnan from HGS AxisPoint Health join me on Tech Talks Daily to discuss how health plans and providers are beginning to use a predictive analytics model known as "impactability" to more effectively address the multifaceted aspects of an individual's health.
1802: Advancing Women in Technology (AWIT)
28:22There is a visibility problem within the tech industry as there is a large absence of female leaders and role models. The diversity gap among tech leadership roles is wider today than it was in 1984. A 2021 report found that 50% of women abandon tech careers by 35 and are leaving at a 45% higher rate than men. AWIT was founded to address this representation gap in tech leadership roles by giving underrepresented individuals the resources they need to exceed, including mentoring, skills-based training, and advocacy. Nancy Wang shares the story behind AWIT. In addition to being CEO and Founder of AWIT, Nancy pulls double duty. She is the GM of Data Protection Services at Amazon Web Services (AWS) — understanding first-hand what it means to climb to be a female leader within the tech industry. We discuss all of these reasons represent the need for mentorship and continuing education for women and underrepresented individuals to have the right support to accelerate their careers to the next level. I learn how AWIT has recently created the industry’s first 1:1 executive mentorship program for MongoDB and teamed up with Amazon Web Services (AWS) to release two online certification programs for Coursera.
1801: Rewind - We've Got Your Back(up)
25:23Mike Potter is the CEO and Founder of Rewind, a leading provider of cloud backups for SaaS applications that help businesses easily back up and restore their cloud data. While Mike and Rewind have experienced tremendous growth and success, supporting over 80,000 organizations across the globe, this wasn't always the case. Mike weathered the failure of two companies to get to where he is today. Mike knows the path to success isn't always glamorous. Over the years, he has learned to embrace the discomfort of pivoting or persisting. This point in growing a business is essential to its success and a founder's sanity. Mike shares his story on Tech Talks Daily. We also discuss how to balance life and work while creating a company that people love, Tips for overcoming agency challenges and what it takes to build a $100M startup.
1800: Remote Patient Monitoring Technology With Biotricity
29:28A new study reveals the remote patient monitoring industry (RPM) is expected to grow by 12.5% in the next ten years. And another study shows that almost half of healthcare providers believe that remote patient monitoring will be as prevalent as in-person monitoring within the next five years. All this comes at a time when Apple also recently announced new heart and health monitoring features for their latest smartwatch. Waqaas Al-Siddiq, CEO and founder of Biotricity, discusses how RPM will continue to improve patient outcomes and why RPM tech is poised for rapid growth. Waqaas shares his insights on whether wearable devices such as the Apple Watch can replace other devices for patients with heart conditions. We also explore what the future holds for remote patient monitoring technology. About Biotricity Biotricity is a medical technology company committed to improving healthcare by developing solutions that aid chronic disease prevention and management. Biotricity’s premier product is Bioflux, an ECG monitoring system that will be prescribed by physicians to diagnose and remotely monitor cardiac patients. Biotricity is expanding medical-grade monitoring into the consumer market via its Biolife solution, which empowers users to self-manage chronic conditions. Biolife helps users make lifestyle changes by combining medically relevant ECG data with social media interactivity and a lifestyle log. Biotricity’s R&D continues to focus on the preventative healthcare market, with a vision of putting health management into the hands of the individual. The company aims to support the self-management of critical and chronic conditions with the use of innovative solutions to ease the growing burden on the healthcare system.
1799: Cyngn and the Autonomous Technology for Industrial Vehicles
22:02There is a lot of talk around autonomous vehicles and electric cars right now, and I wanted to demystify this world. This path led me to Cyngn, a developer of innovative autonomous driving solutions for industrial and commercial enterprises that recently announced its partnership with Columbia Vehicle Group. Lior Tal shares the story behind the company, the road to the partnership with Columbia, and current trends shaping the market. I also learn more about how Cyngn's autonomous vehicle capabilities are powered by DriveMod, an end-to-end solution that can be integrated with Columbia vehicles – or any vehicle. DriveMod enables vehicles to switch easily between manual, remotely-controlled, and fully autonomous modes. Autonomous vehicle technology brings various benefits to industrial organizations by increasing efficiency, continuity and making it easier for workers to stay focused on their most mission-critical tasks. The pairing of Cyngn's DriveMod with Columbia's fleet of electric utility vehicles means material handling organizations can begin to implement autonomy today.
1798: Dr. Chase Cunningham, CSO of Ericom Software
16:18Dr. Chase Cunningham, CSO of Ericom Software released a techno-thriller book during Cyber Awareness Month titled "C:\>_gAbrIel." This book draws on Chase’s real-world experience as a technologist and how cyber warfare, cybersecurity, and artificial intelligence (AI) can be leveraged by bad actors. Although fiction, the information in this book offers a glimpse at what can potentially happen in the future if these technologies remain unchecked. Chase’s background includes interacting with national security and intelligence communities, countering cybercriminal actions, and building and deploying secure systems to counter malicious cyber threats. About Chase Dr. Chase Cunningham primarily guides client initiatives related to security operations center (SOC) planning and optimization, counter-threat operations, encryption, network security, and strategic concepts and implementation. In addition, he helps senior technology executives with their plans to leverage comprehensive security controls and the use of a variety of standards, frameworks, and tools to enable secure business operations. Chase has served as a director of cyber threat intelligence operations at Armor. He was the computer network exploitation lead for Telecommunication Systems and the chief of cyber analytics for Decisive Analytics. Dr. Cunningham is also a retired U.S. Navy Chief with more than 20 years’ experience in cyber forensic and cyber analytic operations. He has past operations experience, stemming from time spent in work centers within the NSA, CIA, FBI, and other government agencies.
1797: Casting off the Legacy Technology Shackles With Couchbase
28:23Chris Harris from Couchbase joins me in a conversation about the challenges that businesses continue to face with legacy technology. Using the database industry as a case in point, we discuss how business' legacy arrangements hinder their chances of being competitive in the post-COVID, digital-first world. Chris argues that reliance on legacy database technology such as Oracle is holding them back from achieving their digital goals. We also talk about cloud and IoT to AI, and even 5G calls for a much higher level of data agility than legacy databases can provide. In Chris' view, one of the key reasons businesses struggle to move away from legacy tech is skills; often and companies lack the resources to adopt more modern alternatives that are better suited to meeting digital transformation requirements. Finally, Chris offers his thoughts on where he sees the database industry moving next, looking at emerging technologies that businesses increasingly demand, such as edge computing or real-time analytics, and explaining how the database industry is evolving to support them. At Couchbase, they believe data is at the heart of the enterprise. They empower developers and architects to build, deploy, and run their mission-critical applications. Many of the world’s largest enterprises rely on Couchbase to power the core applications their businesses depend on.
1796: Exploring the Benefits, and Pitfalls, of APIs With Imperva
21:27Could the API revolution and the digital transformation be exposing everyone to security risks? An API is the connective tissue that binds together cloud-native architecture and enables us to enjoy digital services. While these are fundamental for the way we work and live, they're exposing organizations to a new domain of security risk. Peter Klimek, Director of Technology, Office of the CTO at Imperva joins me on the Tech Talks Daily Podcast in a conversation about the benefits, and pitfalls, of APIs. Imperva is a cybersecurity leader with a mission to protect data and all paths to it. They protect the data of over 6,000 global customers from cyberattacks through all stages of their digital transformation. Their products are informed by the Imperva Research Lab, an international threat intelligence community that feeds the latest security and compliance expertise into our solutions.
1795: Terra Virtua, The Marketplace For Non-Fungible Tokens (NFTs)
36:25Terra Virtua is the world's first fully immersive social digital collectables platform. Given your expertise in this area, I invited Jawad Ashraf, CTO, and Co-Founder of the company, onto the Tech Talks Daily Podcast. Launched in 2016, Terra Virtua is on a mission to turbo-charge fandom - from art to sports, music to movies, games to comics - with the world's first fully immersive platform for buying, sharing, trading, exhibiting, and interacting with digital collectibles. As the world has started shifting the digital realm – from working to shopping, entertaining, and connecting with friends and family Terra Virtua is at the start of using the internet as a virtual world. NFTs isn't an evolution of traditional collecting; it's a whole new form of entertainment. I learn how Terra Virtua is revolutionizing the way people experience digital tokens, and it's the only place where fans can buy and own 2D, 3D, or animated collectibles. We also discuss how Terra Virtua ensures that the environment doesn't pay a heavy price for this game-changing technology and has just switched to Polygon – a new, energy-efficient, scaled blockchain solution. Since launching, Terra Virtua has collaborated with numerous industry leaders, such as Paramount Pictures and Legendary Entertainment, to bring the best NFT content and collaborations to their platforms. The brand has big plans for growth and creating a whole new form of entertainment for its fans.